5 - Tour de un día a las Cataratas del Iguazú desde Buenos Aires

I booked my one day Iguazu trip with this company and it was nothing but a nightmare dealing with them. Not only did I find out after the fact that they had over charged me for this trip, but they also had no compassion when I fell sick and was throwing up the morning of my trip. All they said was I'm sorry, we cannot modify your trip and no monies would be reimbursed. I asked to go another day and they said I would have to pay the full amount again. This was mainly a service and not an actual product I purchased. Having worked as a senior level manager in a Fortune 500 company for many years, I know there are many ways to handle and satisfy a client and that exceptions can always be made. Never will I ever use this company again in the future. They have lost my business along with many of the people that I recommend things to in my travel network.

This trip was a once in a lifetime....one of the best trips I have ever taken and I have been from the Arctic Circle to Africa to Antarctica!! Iguazu Falls was INCREDIBLE...and so was Luna, who arranged our custom tour. We wanted to see both sides of the falls (and were SO glad we did...if you are only to go one time in your life PLEASE PLEASE PLEASE do both ...we also did the river trip on both sides and both were totally different and amazing!!). Luna did everything we asked including booking our flights from two different airports. We arrived in EZE from the US and went on to Iguazu from EZE . But we returned to AEP. She customized our entire trip. And it was all very reasonably priced!

When you've seen these waterfalls, you don't forget that all your life. I was at the Hatel on the Brazilian side. Which is cheaper than Argentina. Unfortunately, as everywhere, it has become a tourist molehole. But still a unique experience !

Everything was well organized and went according to plan. There was a workers strike going on when we arrived at the airport which concerned us about being able to connect with our guide bit had our problems. They had it all worked out. Our agent was extremely helpful and responsive. Had a wonderful time. Iguazú Falls is a must see with Say Hueque.

Say Hueque did a wonderful job. They individualized our visit to Buenos Aires and Iguazú Falls. Sandra was an exceptional guide in Buenos Aires. She brought the history of this beautiful city alive for us. We felt very well taken care of!

Experience is great. Sufficient time to explore. The Tour guide arranged everything well. Worry-free.

The being able to see all the falls, the boat ride into the falls,. Hotel recommendations were great.

We used Say Hueque for an Iguazu Falls tour before starting a cruise out of Buenos Aires. Agustin did a great job setting everything up and answering our many questions. Everything worked to perfection (all airport/hotel/falls transfers). Gustavo was our private guide at the falls every day. He spoke very good English and had a great knowledge of the falls and surrounding area. The hotels were great, especially the Alvear Palace in Buenos Aires. Iguazu Falls is a "must see" trip for anyone visiting Argentina, and Say Hueque is the way to go.

Would recommend this company. They are responsive, friendly and professional. Always leaving us a telephone number with someone on call at all times. Well organized!

It’s painful to give such a low rating, because Iguazu Falls is a beautiful place. The experience on the buses was dreadful. The reclining seats were fine, but the food was sub-par (basically carb overload; no fruit or vegetables). We were over an hour late getting to Iguazu, and in cases like this, YOU are expected to contact the local tour provider to reschedule your transfer to your hotel, which is hard to do with a foreign cell phone and spotty service out in the countryside. The tours themselves were fine; although the entirety of the “great adventure” boat excursion took much longer than expected (there is a total of approximately 50 minutes of driving to and from the site), which did not allow adequate time for lunch for those who chose to do it. A few people even opted out of the final walk on the upper trail so that they could eat. I enjoyed the Brazilian side tour more; although on both tours there was a lot of “you can go ahead and wait for me” from the guides, which can be awkward because you don’t always know how far you should be going. The bus ride back to Buenos Aires was the worst part. We were stranded for over 3 hours in the middle of nowhere with no explanation (at least not in English), which made us VERY late getting back into the city, which ruined my plans for that afternoon/evening. The food was slightly better this time, but this in no way makes up for the lost time at the tail end of my vacation. Please note that I do NOT blame Viator, Say Hueque, or Eco Iguazu for the bus issues; it is not their fault. But I implore anyone thinking of visiting Iguazu Falls to consider booking a tour where you fly there, rather than taking a bus. If you do take this tour and choose to do the boat excursion, I recommend bringing a snack for after. On a positive note, the hotel I stayed at was great.