Tours/Cancun/Whale Shark Experience Lifetime Memory in Cancun (snack included)
Viator · group up to 10 pax

Whale Shark Experience Lifetime Memory in Cancun (snack included)

3.9(17)Cancun1 hour
VIATOR4.1(15)TRIPADVISOR3.0(2)

Description

Welcome to the Whale Shark experience, this is an unique activity in the world and is the most enigmatic activity in Mexico. Imagine swimming next to an immense fish like the whale shark. This animal is completely harmless since it feeds on plankton and it does not represent a danger for our travelers. Amaze yourself by feeling a great and incredible sensation of swimming near them and admiring these beautiful animals. This is a life experience that you must live at least once in your life. Imagine the adrenaline of being in front of this gigant of the seas. Finally after the Whale Shark view, we will sail to Isla Mujeres. Here you can visit the beautiful beaches of Isla Mujeres, we will take you to the famous beach called Playa Norte which is known worldwide for its incredible and amazing beauty

Tour Options

Only Admission
  • Classic Option No transportation: No transportation included Meeting Point: Please arrive at 8:30 AM for check-in. The exact meeting point will be sent once you complete your booking.

Highlights

Tikin Xic fish and drinks
Entrance and guided visit to Isla Contoy
Visit to Isla Mujeres with free time to explore
Snorkeling at Ixlaché Reef
Use of Snorkelling equipment
Whale shark sighting (subject to natural and weather conditions)
Light breakfast on board

What's included

Included
Tikin Xic fish and drinks
Entrance and guided visit to Isla Contoy
Visit to Isla Mujeres with free time to explore
Snorkeling at Ixlaché Reef
Use of Snorkelling equipment
Whale shark sighting (subject to natural and weather conditions)
Light breakfast on board
Not included
Dock Fee
Ground transportation from hotels in Cancún (extra cost)

Traveller Ratings

3.9
17 reviews
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10
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2
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Important Information

  • Public transportation options are available nearby
  • Infants are required to sit on an adult’s lap
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Travelers should have at least a moderate level of physical fitness
  • Whale shark sightings depend on natural conditions and cannot be guaranteed

Reviews(17)

D
David_P
August 14, 2023
Awesome adventure

Captain and guide were great. You cannot appreciate the size and mass of a whale shark unless you are in the water with them, up close and personal. It was fricken awesome!

Operator response

Dear David! It´s amazing to know that you had the opportunitie of see the majestic whale shark and if you swam surely was an unique experience. We thank you for your preference and for sharing your opinion with us. Keep having a great vacation and best regards.

J
Jennifer_K
August 7, 2023
AMAZING!

Awesome experience on 8/3/23. Saw lots of whale sharks and some mantarays too. 10/10 would recommend to anyone and definitely worth the money.

Operator response

Dear Jennifer! That sounds great, we're glad that you had an amazing moment with the whale shark experience. We're inviting you to know the rest of activities that we have. Keep having a good vacations and best regards.

M
Mirtha_M
August 1, 2023
We was just 3 minutes on...

We was just 3 minutes on the whaleshark area. I don't recommend the excursion. The lunch was a snack of cevishe. Not sea food allergies available.

Operator response

Dear Mirtha! We are very sorry that your expectations were not fulfilled and we will ask about the 3 minutes in the whale shark zone. It is possible for this to occur only if the captain encountered less than 5 sharks and for that reason the time was short and you headed to Playa Norte for a swim. We remind you that this is an activity where your safety is the main thing, we invite you to know the other activities and enjoy your vacations in the Riviera Maya. Best regards.

M
Martina_S
July 28, 2023
Perfect but …

The actual whale watching was incredible and truly a lifetime experience and the guides did a great job! But: The rough (all in all about 4 hour) boat ride was horrible and many people got sea sick. So, I would only recommend the trip to people with strong stomachs or recommend to take pills before the ride to prevent sea sickness. Also: The regulation to refrain from applying sun block to protect the whales makes absolut sense but please wear a UV Shirt to prevent sunburn.

Operator response

Dear Martina! We are glad that you saw this impressive giant of the sea, of course the experience is unique and it is a joy when you finally see it. We are sorry that you got seasick, precisely this can be a complication, but it was certainly a beautiful memory. We thank you for every detail in your comment and we hope you continue to have a great vacation. Best regards.

R
Robert_A
September 7, 2022
No bueno

Didn’t pick up from hotel, didn’t bring us back to the hotel like what was paid for. The captain and boat crew were great. The others no pincha bueno

Operator response

Hello Robert, we are sorry that you have experienced that situation. We tried to contact you in order to receive the information about the hotel where you were staying, but we did not receive any response from you. We sent you the confirmation where we told you that you should go to the marina because we did not know where we should go for you, and again we did not receive any further information. Our transportation is scheduled a day before, for that reason we are unable to provide the service of transportation to return to your hotel. Thank you for your understanding, have a nice day.

G
Greg_S
July 21, 2022
Swimming with the whale Sharks was awesome.

The boat crew and the actual swimming with the whale sharks was excellent. Definitely the highlight. The lunch and stopping at the beach consisted of anchoring the boat off the beach and eating on the boat itself. Not what was expected, certainly not for the price paid.

Operator response

Hi Greg, thank you for your review, The main attraction of this tour is the whale shark encounter, this is an aquatic tour experience, and we provide it with the services that we offer in our product. We will take your comments into consideration for the future, we hope you have an incredible adventure again in the Mexican Caribbean with us!

B
Bert_D
July 17, 2022
Value?

Ceviche and crew was great. Seeing the whale sharks was amazing! But... only jumping in twice for short amount of time was not enough. We were lucky enough to be on a nice size boat.

Operator response

Hello Bert thank you for your comment. We are pleased to hear that you had a great adventure with us! The whale shark is an enormous fish that is able to swim about 3 miles per hour, our tour starts looking for them and then you jump into the water to admire the incredible animal, but their swimming speed makes it difficult for you to follow them., we are in their home and they are free to swim as much as they want and we only follow them for a little while to preserve their habitat. We hope to see you again in the Mexican Caribbean!

M
michaelg999969
July 10, 2022
Great Cruise

Yes the other review was correct, there is an additional "dock fee" when you arrive. I think it was $10 USD per person. However the cruise and the crew were great. We went out about 13 miles off the coast to find the whale sharks, and only had a few minutes with them each, but it was still worth it. We has some fresh cerviche and a nice swim off the coast of Isla Mujeres before coming back to the dock. All in all it was a good trip.

1 people found this helpful
Operator response

Hello Michael! Thank you for sharing with us your values comments! We are happy to know that you had an amazing day with us. We are committed to give you always the best service to remember your visit on this exciting experience to encounter with the whale shark. The dock fee is established by the port authorities and it helps to the environmental care. We hope to see you soon in the Mexican Caribbean!

M
Michael_G
July 7, 2022
Worth the Price

Crew was great, we got to swim with a whale shark for a few minutes. We were about 13 miles off the coast so most of the time was spent going to and from the site. Cerviche lunch was good too.

Operator response

Hello Michael! Thank you so much for spending the time to leave us a review! We are committed to show the wonders of our country and we are glad you had an marvelous tour with us. We hope you can join us for another one of our tours soon.

J
Jeremy_C
May 24, 2022
planned trip to cancun...

planned trip to cancun just to swim with the whale sharks only to find out you canceled the trip the day before.

Operator response

Hello Jeremy, we are very sorry that you could not have the experience of swimming with sharks, unfortunately this activity depends a lot on nature and the shark sighting season, this varies every year for certain weeks or days, being wild animals and being in their habitat we can not have control over their visit, so it was not possible to make the tour on the date you had booked. We hope that next time you can live this magnificent experience. Thank you for your understanding, have a great day.

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