Uffizi Gallery: Self-guided App Visit & Optional Accademia Museum





Description
Do not miss the chance to explore one of the most famous museums in the world in a completely independent way, guided by the audio commentary of our interactive and easy-to-use app! As you stroll through the marvelous halls of the gallery, you will be captivated by the unrivaled beauty of Botticelli's Spring and Birth of Venus, Leonardo's Annunciation and Adoration of the Magi, Michelangelo's Tondo Doni, Caravaggio's Bacchus, and many others. Thanks to your entry ticket and our user-friendly app guide, you can discover the impressive collection of masterpieces by the most renowned Renaissance artists without stress or wasted time! Feel free to spend as much time as you wish with the artworks, in an easy and entertaining way! Enhance your experience by adding the skip-the-line ticket to the Accademia Gallery for a self-guided visit with our app guide. Enjoy a comprehensive immersion into Michelangelo's art and appreciate his famous David.
Tour Options
Itinerary
With your entrance ticket and easy-to-use app guide, explore the extraordinary collections of the Uffizi Gallery at your own pace. Discover masterpieces by the greatest Renaissance artists, including Botticelli, Leonardo da Vinci, Raphael and Michelangelo, while following engaging audio commentary and a user-friendly 3D map designed to guide you directly to the museum’s must-see highlights.
If the option is selected: Continue your art journey at the Accademia Gallery with the support of your app guide. Immerse yourself in the world of Michelangelo, the genius of the Renaissance, and admire his most celebrated masterpieces, including the David, I Prigioni, San Matteo and the Palestrina Pietà. A rich and inspiring experience that brings you closer to the power, beauty and emotion of Michelangelo’s art.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Download the APP, free of charge, from the APP store Ios or Android as indicated on your voucher
- To listen to the APP contents you need your own smartphone and hearphones
- The service of pre-booking provided by Caf Tour & Travel, ensures to skip the general admission line at the Museum. Despite our reservations, during periods of increased inflow of visitors, the admission to the museums may be subject to delays due to: - Security check at the entrance (metal detector) - The maximum number of people allowed at the same time inside the Museum for security reasons and in order to protect the integrity of the exhibited works. Based on the above reasons any possible delay cannot be attributable to Caf Tour & Travel responsibility.
- To confirm a booking the following details are mandatory for all the participants: First Name – Last Name – A valid mobile phone number (*that shall be able to receive communication while in Italy) – Email address (*that the client is able to check while in Italy) In the event, that one or more details are missing, the booking cannot be considered confirmed.
- It is mandatory to present an original identity document.
- Each traveler must present a valid passport or ID document that matches the name provided at the time of booking for successful entry to the Uffizi Gallery.
- Please provide the full names of all travelers when booking. Failure to present a voucher with all travelers’ full names at the ticket office prior to entry may result in denied entry to the attraction.
- Adults (18+): €29.00, Reduced Rate (18–25 EU): €2.00, and Free (0–17): €0.00. Additional fees ticket purchase, agency booking fees, customer service and mobile audio guide.
- The museum ticket has a fixed entry time that cannot be changed after booking.
- No health restrictions needed
Reviews(21)
The museum is a must when you visit Florence. It is big so you need to plan what you’d like to see beforehand. Do your research on the best things to see in the museum and note the room numbers where these items are displayed. You follow a set route so you cannot go back if you’ve missed something. Museum is busy, so be prepared. You can take photos but flas and video is not allowed. I spent over 3 hours wondering through all the art works. You don’t need a guide so you can take you time appreciating the art. Fascinating!!!
Good morning from CAF Tour & Travel! Dear Teresia, Thank you for your helpful review of the Uffizi Gallery. We are glad you enjoyed your visit and appreciated the opportunity to explore at your own pace. Your practical tips for future visitors are also very valuable. We hope to welcome you again in Florence. Warm regards, CAF Tour & Travel Staff
Unfortunately the down load did not work and was a real ripoff as you would be better to purchase an English head phone than depending on a website diownload that did not work. Shamefull ripoff!!
Dear Robert, we are sorry to hear that your experience did not meet your expectations. As indicated in our instructions, we strongly recommend downloading the app before arriving at the meeting point. Unfortunately, the Wi-Fi at the Uffizi Gallery is not always reliable and access may require an active internet connection. For this reason, our vouchers suggest downloading the app in advance so that, once at check-in, you only need to enter your login details and start the visit smoothly. Warm regards
Be prepared to ask questions if Italian is not your first language. It was not obvious where to go. To meet with the Viator person, she was not clearly identifiable and did not speak English. Luckily, the note of where to meet under the "statue" was perfect. Where to go next did not have the proper signage so we had to ask where to stand once we received our tickets. The museum was beautiful and very much worth it.
Good Morning from Caf Tour & Travel, Dear Customer, Thank you for sharing your experience and for noting both the beauty of the Uffizi and the challenges you encountered before entering. We’re glad the museum itself rewarded your efforts with its unforgettable masterpieces, and we hope to welcome you again for a smoother and even more enjoyable visit. Kind regards, Caf Tour & Travel
My friend and I did the self-guided tour. There were so many beautiful pieces and such a rich history, seeing it all was overwhelming! While this was a great experience, we didn't get to fully enjoy it and learn everything about the artwork was because the link to guide app was broken :( It would've been nice to get the audio headset, but it wasn't offered to us. Not sure if we could have asked for one, but that would have been nice to know while we were there.
Dear Alana, Thank you very much for sharing your feedback. We are truly happy to hear that you enjoyed the beauty and richness of the Uffizi Gallery, though we are very sorry to learn that your experience with the self-guided app did not fully meet your expectations. Please note that, as indicated both online and on the voucher, this activity requires guests to use their own mobile devices and headphones in order to access the audio guide. Unfortunately, headsets are not provided on-site, which is why we encourage travelers to bring their own for the best experience. We hope to welcome you again in the future, Kind regards,
DOESN'T WORK. The app never wanted to load on the site or at the hotel. Same for my husband who has another phone. The person in charge on site was unable to help us and the person we called at the helpline didn’t even bother to take my claim. Apparently we are not the only ones reading the previous reviews ...
Dear Customer, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and we sincerely regret the inconvenience you encountered during your visit. Please allow us to clarify that we have not previously experienced issues with the app provided for this tour. To ensure a smooth experience, it's essential to follow the detailed instructions outlined in the voucher you received at the time of booking. These instructions explain how to download and activate the app in advance of your visit. Alternatively, if the app has not been downloaded prior to arrival, our on-site assistant is available to help. They provide login credentials and guidance during the check-in process to ensure you can access the content without issues. We apologize if this support did not meet your expectations, and we will investigate the situation further to understand what went wrong and ensure better service in the future. Kind regards,
There is no WiFi in the gallery so I was not able to even use the App to follow the self guided tour, disappointing.
Dear Customer, Thank you for taking the time to share your feedback. We're truly sorry to hear that you were unable to use the app during your visit due to the lack of WiFi at the gallery. As noted on our Viator page and in the vouchers provided, we recommend downloading the app in advance of your visit to ensure a smooth and uninterrupted experience. We understand how frustrating it must have been not to access the self-guided tour as planned, and we genuinely regret the inconvenience this caused. Warm regards,
The gallery itself was absolutely amazing, but our exceptionally poor experience of the POP self guided tour, led to a frustrating visit during which the art at times took second place to a frankly crap app! We only got the app code when queuing, and even the lite app took 20+ minutes to load. This meant it hadn’t finished loading when we entered the gallery and as the signal was so poor in there, we spent another 20 minutes trying to stand near doors and windows to finish the downloading. This was extremely frustrating and not a great start to our visit. Why was this code not sent to us earlier to avoid this very basic problem? Throughout our time in the gallery the POP app kept freezing (for me) and stopped working altogether for my husband. This happened over and over again and really diminished our gallery experience and understanding of the art. We gave up in the end and I wish we’d had a guide instead. It really wasn’t worth the money due to this useless app. This was extremely disappointing as myself and my husband have used your apps and tours many times in different countries, but would think twice before signing up again in case we have another frankly useless tour.
Good morning from Caf Tour & Travel, Dear Paula, Thank you for sharing your feedback on Tripadvisor. We are truly sorry to hear about the difficulties you encountered with the App during your visit to the Uffizi Gallery. To clarify, on our vouchers, we always recommend that customers download the app ahead of time to ensure that the app is ready for use upon arrival. This is to avoid delays and technical issues like the ones you described. Unfortunately, once the app is downloaded, we cannot control the internet connection or any issues that might arise from the personal devices of the customers, such as signal issues within the gallery. These problems can sometimes be linked to poor reception, which is beyond our control. We hope that, despite this issue, you were able to enjoy the incredible art at the Uffizi Gallery. Thank you again for sharing your experience, and we sincerely hope to have the opportunity to offer you a better experience in the future. Our best regards
A Must visit. Extremely interesting museum, so much to see. Once in a lifetime view of famous works of art. Spent full day.
Dear Paula, Thank you for your wonderful review! We’re delighted to hear that you had such a memorable experience at the Uffizi Gallery. It truly is a treasure trove of art and history, and we’re glad you enjoyed exploring its masterpieces. We appreciate your kind words and hope to welcome you back for another visit in the future! Warm regards
This was a really good option for us as we have spent an extensive amount of time touring around Europe. We decided we would make this trip more of an unstructured trip where we did book any tickets or tours in advance. We decided the day before that we wanted to visit the Academy and the Uffizi. This option was perfect for us to be able to be able to buy skip-the-line (which really always is still at least a 10 minute line to get in). It was also nice to have access to an audio guide for both places. The guide isn’t as detailed as you can rent, but it does give a good high level overview of the important works. NOTE: you need to be sure you have at least 5G cell service for the app to work. It started to get a little glitchy at the end when I did have very good service. But a really great option for those who want to see both places last minute and don’t want to do a group tour!
Dear Mary, Thank you so much for sharing your experience with us! We're thrilled to hear that the self-guided app visit worked well for your spontaneous travel plans. It's great that the skip-the-line feature helped streamline your visit to both the Uffizi Gallery and the Accademia Museum. We appreciate your feedback on the audio guide and are glad it provided a helpful overview of the key works. We also take note of your comment about the app’s performance with cell service and will work to ensure a smoother experience for all users. Thank you again for your kind review, and we hope to welcome you on another adventure in the future! Warm regards
The Uffizi Gallery is amazing. A must see. However the skip the line was not nécessaire. In addition, we did not receive the code to download the content for the « self guided app » in advanced-as advertised. We only got in on site when we were given our tickets. With a poor internet it was impossible to download. In hindsight, I recommand purchasing tickets online directly from Ufizi gallery and renting thé audio guide on site. Of thé many « skip the line » tickets we puchased for our trip , this one was by far the most unnecessary.
Dear Customer, Thank you for taking the time to share your thoughts about your recent visit to the Uffizi Gallery. We are genuinely sorry to hear that your experience did not meet your expectations. We would like to clarify that, as mentioned on our website, the "skip the line" option specifically refers to bypassing the queue at the ticket counter for ticket collection. We regret any misunderstanding regarding this feature. We're also disappointed to hear about the difficulties you faced with downloading the app. While we usually receive positive feedback on this aspect, we acknowledge that issues can arise. We strongly recommend downloading the app beforehand, as this can help ensure a smoother experience on-site. Hoping that the above clarifications meet your understanding, Best regards



