Transfer in Luxury Mercedes Benz Minivan
Description
Your vacation will start here! Welcome aboard our Mercedes Benz MiniVan STP Caribe with Bar service on board with Beers and Mineralized Water included. Ample space, reclining seats, leather seats, double sunroof in a fully sanitized cabin.
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Highlights
What's included
Pickup Locations & Times
CONTACT INFORMATION ONCE YOU ARRIVE AT CANCUN AIRPORT When you arrive at Cancun International Airport, please follow these directions to find the driver who will transport you to your destination: “We recommend downloading the WhatsApp app during your stay in the Mexican Caribbean to facilitate communication and improve your experience.” Please show your confirmation voucher to the representative of the company and the driver on arrival on your phone. • Once you land at Cancun Airport, you will receive an SMS or Whatsapp text message from the company’s airport presenter and you will first need to go through immigration and customs. We will be monitoring your flight and arrival terminal until you leave... After going through immigration, picking up your luggage and clearing customs, you will see timeshare vendors and transportation along the aisle. They will try to offer you free tours and assistance with your transfers. PLEASE IGNORE THEM (do not talk to them and continue walking). Look for our team after leaving through the sliding front door; we will be waiting for you in the area where all other transportation companies are located. • The company representative will receive you holding a tablet with your name written on it and you will be dressed in a long sleeve green shirt. Go directly to the exit doors. If a representative of other agencies or hotels tries to stop you—there are a lot of scammers—please don’t stop and help us by going directly to our representative (we’ll be there waiting for you, so don’t believe people who say our team left or will reimburse you). Our airport representatives wear uniforms with apple green shirts and black pants. All our representatives and drivers also have an authorized airport identification. If it takes more than an hour to leave the terminal after your landing due to your airline, lost luggage or other reason, and if you do not see our driver when you leave the airport, please contact us. We are committed to providing a smooth, punctual and comfortable transportation service. Please note the following policies: Additional charges will not apply if your party members arrive on different flights, provided we are notified in advance. If we are not informed in advance and there are last minute changes, extended waiting times or additional travel within the airport, an additional charge will apply due to the extra logistics involved. If you need a baby chair, please request it in advance when booking (2 chairs per booking only). Unfortunately, we do not have baby chairs at short notice or at the last minute. This ticket is valid for a one-way trip. If you want a round trip service you must book another ticket head to your Viator portal (TripAdvisor) and search for “products departing from Hotels to Cancun Airport”.
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Specialized infant seats are available
- Suitable for all physical fitness levels
Reviews(470)
Great trip just keep them informed as soon as you get your bags for maximum speed and efficiency. Thanks
We booked round-trip transportation to and from the airport to our resort. Which was about 20 to 25 minutes away for 90 plus dollars. And when I followed up to see what time we were being picked up to return, they said it was only one way
Wonderful experience very clean nice smell and really cold. Our driver was wonderful drove safely not to fast and even picked up our friends from their terminal since they couldn’t find us. I will always use them moving forward much better than amstar.
Easy to find and was very fast once we arrived. Car was clean and had tons of space. Communication was fantastic with both text notifications and WhatsApp. Our guide spoke English yet our driver did not. He did take us to 711 for some other drinks and was very friendly and safe. We had WiFi and drinks in the vehicle. Made for a great ride to Alkumal.
Dispite us being delayed by technical issues at the luggage pick up and then getting the full case search by customs security when we exited the airport Juan Daniel was there in the hat waiting for us. Quick walk to the car, where we freshened up with some cleansers and much needed ice cold face towels we were soon on our way in the extremely nice Large SUV. The journey was smooth Juan was friendly and very polite it only took an hour to our hotel with traffic and a couple of coronas helped that time go by as well. Definitely recommend this company and Juan Daniel.
The video that they send you a link for...WATCH IT!! The video is 100% the BEST way to help you understand what you need to do when you land in Cancun. I followed the directions from the video and found my contact person easily. Black or Green long sleeve shirt with STP Caribe. Awesome ground crew, excellent driver. Our first time in Cancun and they took care of us very well.
Brenda, thank you for highlighting the YouTube video because it truly makes a difference, especially for first time visitors to Cancún! Knowing exactly what to do the moment you land, who to look for and where to go takes all the uncertainty out of the arrival experience. A black or green long sleeve shirt with the STP Caribe logo: easy to spot, easy to follow and your vacation starts the right way. That is exactly the peace of mind we want every guest to feel before they even board their flight. Excellent ground crew, a great driver and a smooth first Cancún experience: we are so glad we could be part of it. We hope to welcome you back from Wisconsin for many more visits! Yours in luxury, STP Caribe
It was a family trip since I booked they were very professional both the one that greeted me at the airport to the driver, I recommend them 100%
Estimado huésped, Muchas gracias por compartir su experiencia. Nos alegra saber que su traslado privado con STP Caribe desde el Aeropuerto de Cancún fue profesional desde el momento de la reservación hasta su llegada a destino. Es un placer saber que tanto la recepción en el aeropuerto como el servicio del chofer cumplieron con sus expectativas, brindando una experiencia confiable y cómoda durante sus vacaciones familiares en Cancún y la Riviera Maya. Su recomendación significa mucho para nosotros. Será un honor recibirle nuevamente muy pronto con STP Caribe. Yours in luxury, STP Caribe
I chose this taxi service over the resort shuttle expecting a higher level of service and the flexibility to make a quick stop for supplies on the way to the resort. Before the trip, I contacted STB Carib on WhatsApp to confirm that a brief 10-minute stop would be possible. I also reminded the driver when we got into the van. Despite both requests, the driver “forgot” to stop, which made the experience no better than using the less expensive hotel shuttle. Additionally, we purchased a cooler package advertised as containing five Coronas, five Cokes, and five waters for $40. During the drive, our party only consumed three beers and one Coke, and the driver left the resort with the remaining drinks (two Coronas, four Cokes, and five waters). Overall, the service did not meet expectations, and I would not choose this company again.
Dear Guest, At STP Caribe, a private luxury transportation company serving Cancun Airport, the Hotel Zone, Playa del Carmen, Tulum, and the Riviera Maya, we believe it is important to clarify how our service operates so travelers have accurate information when selecting their Cancun airport transfer. Our transportation operates as a point to point private transfer service between the airport, hotels, and destinations across the Riviera Maya. Additional stops are absolutely possible, however they must be scheduled in advance and confirmed in the reservation. These stops require a small additional fee because the route, time allocation, and driver schedule must be reserved in advance. This policy is standard across professional chauffeur services and transportation platforms worldwide. Regarding the beverage package, our vehicles include complimentary refreshments and optional beverage upgrades designed for the comfort of passengers during the ride. When guests purchase a beverage package, our drivers provide a black courtesy bag so passengers can take any remaining beverages with them upon arrival. The beverages are intentionally provided in aluminum cans or glass bottles, unlike the onboard service items, specifically so guests may take them to their hotel, resort, or destination. For more than 30 years, STP Caribe has provided award winning private transportation in Cancun and the Riviera Maya, recognized for reliability, safety, and white glove service. Thousands of travelers rely on our team each year for Cancun airport transportation, private transfers to Playa del Carmen and Tulum, and luxury chauffeur service throughout the region. We remain committed to delivering professional, dependable service for every traveler visiting the Riviera Maya. Yours in luxury, STP Caribe
We came for family vac and was picked up from Cancun airport on luxury car. Everything was on time and even car waited for is since Delta was delayed. The ride was fast and smooth. Love it. Always will use this company and Mr. Moises Basilio.
Delta was delayed. The ride was fast and smooth. Love it. Always will use this company and Mr. Moises Basilio. Dear Katsiaryna, Thank you for sharing your experience. We are delighted to know Mr. Moises Basilio delivered professional, attentive service and that your family’s arrival with STP Caribe was seamless, even with the flight delay. Ensuring punctuality, comfort, and a smooth ride is central to our promise. Your trust in choosing us again is the highest compliment, and we would be honored to welcome you back on your next visit. Yours in luxury, STP Caribe
I will recommend this service, because people are very reliable and professional . The driver was friendly and welcoming. During our trip he offered beverages.
