Tours/Rotorua/The Hell's Gate Experience
Viator

The Hell's Gate Experience

4.7(379)Rotorua1 hour
VIATOR4.7(97)TRIPADVISOR4.7(282)

Description

Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget. Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.

Tour Options

The Hell's Gate Experience

Itinerary

Admission included

Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.

Highlights

Guided or Self-Guided Geothermal Walk
Bathe in Mud Bath & Sulphur Spas
Complimentary Māori carving

What's included

Included
Guided or Self-Guided Geothermal Walk
Bathe in Mud Bath & Sulphur Spas
Complimentary Māori carving
Not included
Food & Drink
Towels & Swimwear

Traveller Ratings

4.7
379 reviews
5
303
4
51
3
19
2
5
1
1

Important Information

  • Wheelchair accessible
  • Not recommended for travelers with spinal injuries
  • Not recommended for pregnant travelers
  • Not recommended for travelers with poor cardiovascular health
  • Suitable for all physical fitness levels
  • We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
  • Not recommended for travellers with heart problems or other serious medical conditions
  • The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
  • Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.

Reviews(379)

T
T_M
June 5, 2026
Free pick-up service available

Complimentary pick-up and drop-off service available from the center of Rotorua. The water temperature of the mud hot spring was slightly lukewarm, and it was not enough in the rainy weather, so I was grateful for the slightly higher temperature. Cold water hot springs were too cold to enter because the mud hot springs did not warm us.

L
Lisa F
June 1, 2026
Heavenly relaxation at Hells Gate.

It was an amazing day. The walk is really lovely. The waterfall at the end of a very easily accessible walk is beautiful. There are some benches so you can take a picnic. The views of the mudpools are great. The Maori carving experience is fun. The hotpools are awesome and a MUST do very relaxing. Take old swimwear and old clothing then throw out when you leave as the Sulphur makes everything stink. If you are travelling and not from New Zealand it could ruin your luggage so well worth bringing old swimwear. You can rent it there. An awesome couple of hours here.

M
Meenakshi_M
May 26, 2026
This was one of the...

This was one of the highlights of my Auckland trip. Place was unreal, beautiful. Mudbath and pool also were super relaxing and super brightening.

F
F9364IOellenk
May 26, 2026
One not to miss!

If you have the chance to go on a guided walking tour definitely do it! The guide shared amazing stories of his family and Māori culture, I really came away from it with a new look on life! Afterwards we did the mud pools and geothermal pools. Soo relaxing and could instantly feel the benefits in my skin and mood :) Highly recommend, they really know how to deliver a full experience here

Operator response

Kia Ora F9364lOellenk Thank you for sharing your positive feedback with us. We are so pleased to hear you had a relaxing experience at Hell's Gate and that you had an amazing time on the guided tour. Ngā mihi, The Hell's Gate Team

L
lisafQ5522KI
May 23, 2026
Steaming mud fun 😁

Excellent experience. The walk and Maori carving experience was awesome. Its easy to pay on arrival as its never fully booked. Using the app ? Check it's in NZ dollars first as it was displayed in US dollars and ended up costing us more than we thought ! But went anyway and thoroughly enjoyed it.

Operator response

Kia Ora lisafQ5522KI Thank you for sharing your positive feedback with us. We are so pleased to hear you had an excellent experience at Hell's Gate. We hope you visit us again someday soon! Ngā mihi, The Hell's Gate Team

Y
YenFen_H
May 18, 2026
Wonderful experience in Rotorua!

It is a must to do experience if you are in Rotorua! Hell Gate has the best staff, nature thermo environment, mud pool and hot springs!

3
378karenj
April 30, 2026
Streaming hot experience

We enjoyed our time at Hell's gate. We arrived 30 minutes before our tour was due to start. We did a quick circuit of the thermal pools to take photos so we could focus on the information of the guided tour. The smell was there but not too bad. We learnt a lot. Following the tour we had fun making carvings and then headed to the spa. The mud bath and spa experience was fantastic. Well managed for health and safety but not detracting from the relaxation. Luckily it is off season now so not too crowded. A fantastic day.

Operator response

Kia Ora 378karenj Thank you for sharing your positive feedback with us. We are so pleased to hear you had a fantastic experience at Hell's Gate on the informative guided tour and relaxing baths. We hope to see you again soon! Ngā mihi, The Hell's Gate Team

L
Lydia j
April 27, 2026
Fun and different!

This was such a fun experience - I’d highly recommend if you’re after something a bit different as this combines the traditional hot pools with a mud bath. I’d also really recommend joining the tour around the site as it was so interesting. Just don’t wear any precious jewellery or clothing as the sulphur smells really strong!

Operator response

Kia Ora Lydia j Thank you for sharing your positive feedback with us. We are so pleased to hear you had a fun experience at Hell's Gate. Ngā mihi, The Hell's Gate Team

A
alisonwN1744KZ
April 23, 2026
Hells Gate - a great experience for mud pools

Great experience at the mud pools and geothermal experience today! We especially enjoyed the chance to do some wood carving!

Operator response

alisonwN1744KZ Thank you for sharing your positive feedback with us. We are so pleased to hear you had a great experience at Hell's Gate. We hope to see you again someday soon! Ngā mihi, The Hell's Gate Team

P
Pioneer54196447525
April 20, 2026
Hell’s Gate was Heavenly

We absolutely loved our experience at Hells gate. The mud baths were definitely a highlight of our trip. We also enjoyed listening to our guides. We learned a lot about the history of New Zealand..

Operator response

Kia Ora Pioneer54196447525 Thank you for sharing your positive feedback with us. We are so pleased to hear you loved your experience at Hell's Gate and that you learnt a lot about the history from our tour guides. We hope you visit us again someday soon! Ngā mihi, The Hell's Gate Team

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