Tours/Side/Side Small Group Pamukkale Hot Springs & Hierapolis Tour
Viator · group up to 19 pax

Side Small Group Pamukkale Hot Springs & Hierapolis Tour

4.3(24)Side1 hour
VIATOR4.3(6)TRIPADVISOR4.3(18)

Description

Join our Side Pamukkale Tour and enjoy a day in one of Natural Wonders of the world. Crafted perfectly by nature’s own forces, Pamukkale is one of the most unique tourist destinations in Turkey. Local people call it "the Cotton Castle" for a good reason. The place hosts a huge mountain, completely dressed in white color and the visitors are stunned by this mesmerizing sight, this place is also listed by the UNESCO as a World Heritage Site. ✅ Visit Pamukkale with our full package tour which includes open buffet lunch. ✅ Escape from the crowds of Side, and unfold the beauty of this atmospheric, and majestic natural wonder! ✅ Enjoy the scenic forests and country villages on the journey to Pamukkale from Side. ✅ Explore the ancient ruins of Hierapolis & Necropolis Swim in the soothing thermal pools at Pamukkale.

Tour Options

Tour without Entrance Fees
  • In this option: Entrance fees are charged separately. Pickup included
Tour with Entrance Fee
  • In this option: Entrance fees to Pamukkale and Hierapolis are included in the price. If you wish, you can purchase a ticket. Pickup included

Itinerary

45 min

Departure from Side takes place during the early morning hours. A fully air conditioned bus will pick you up from your hotel. All transfers are made with comfortable and modern buses. A tour guide will welcome you in the bus and let you know the final details of the schedule.

180 min

As the road trip from Antalya to Pamukkale is long, several short stops are included to make your trip comfortable. At Korkuteli, you will enjoy an energizing breakfast and have some time to relax.

30 min

We will visit a stonemason in Pamukkale, where you can learn about this great Turkish art. As soon as we arrive to Denizli we stop for 30 minutes comfort break, where you will have the opportunity to use facilities like toilets and find some refreshments. This is the right time and place to make your self ready for your visit to Pamukkale.

Admission not included180 min

On arriving to Pamukkale, our tour guide will explain in detail everything you need to know about this place. Following this, you will have a 3-hour free-time to explore the area on your own! Depending on your interest you can decide how make use of this 3-hour time. You can walk on the white cliffs of Pamukkale or take a refreshing warm bath. You may choose to visit the historical remains of Hierapolis & Necropolis; or take swim in the famous Cleopatra’s Pool. Or you can do these entire options one after the other. The 3-hour free-time is all yours, plan to use it wisely!

60 min

After your visit to the ancient city of Pamukkale a delicious open buffet lunch is ready for you. In our fancy restaurant you will have 10 different kinds of cold starter plus a large range variety of main course options where you can find also some vegetarian food. Sweets, fruits & fresh Turkish bread is also in your menu. Don't forget that your food is included in the price but you need pay for your drinks here.

180 min

In the afternoon we will start driving back to Side.

60 min

By the end of your exploration in Pamukkale, a dinner follows at a local restaurant. Energized and relax, you will then enter the bus and return to Side. The excursion finishes during the night when you return back at your hotel.

Highlights

Hotel pickup and drop-off
Entrance Fee (if option selected)
Air Conditioned Bus
Full insurance
Open Buffet Lunch
Guiding Service (English Speaking)

What's included

Included
Hotel pickup and drop-off
Entrance Fee (if option selected)
Air Conditioned Bus
Full insurance
Open Buffet Lunch
Guiding Service (English Speaking)
Not included
Breakfast

Pickup Locations & Times

Most of the hotels in Side region has got high privacy rules. Please meet us at the main entrance gate of your hotel not the reception.

Traveller Ratings

4.3
24 reviews
5
15
4
5
3
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2
0
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2

Important Information

  • Infants are required to sit on an adult’s lap
  • Not recommended for travelers with spinal injuries
  • Travelers should have at least a moderate level of physical fitness
  • Please note that Cleopatras Pool admission is optional.

Reviews(24)

M
Monam S
June 24, 2026
Not worth it

Transport was bad and place Not as expected.

Operator response

We are sorry that your experience did not meet your expectations. Please accept our sincere apologies. We will review the situation and promptly address your concerns, contacting the relevant teams to improve our services. If the issue is due to our error, we will be pleased to offer you appropriate compensation.

B
Bhargavi_K
May 5, 2026
Great tour highly recommend this team

The communication from the team was great and pickup was prompt as they kept us informed on the exact time. The driver Jon was very helpful as my daughter was sick and he was considerate and checked on her. The tour was as described and structured although very long day. Without the your guide and the driver this trip would have been a nightmare with kids. The guide was great and very helpful. Highly recommend this tour. Weather wasn't great but the trip happened as per the itinerary including lunch. They did have regular stops for personal needs and breakfast. Pamukkale and hearopolis were must see for any history enthusiast. Just find a sunny weather to visit this place.

Operator response

Thank you for your review. We hope to welcome you back again soon.

E
elainefI7519SH
September 28, 2025
Lovely place shame it wasn't all open

The lakes were spectacular ! They don't tell you when you book that the cleopatra lakes are closed and have been for several months...so no swimming! It's a really long drive roughly 6-7 hrs each way although there are a couple f rest breaks

Operator response

Thank you for your review. We hope to see you again soon.

N
ninaballen
April 29, 2025
A Terrible Experience - Left Stranded and Out of Pocket

I had an incredibly disappointing experience with this tour operator. I had booked and paid for a tour on April 27th, scheduled for pick-up at 4 am on April 28th. Later that day, without my knowledge, the operator supposedly sent a message via TripAdvisor changing the pick-up time to 3:15 am. It was my birthday, and I was out celebrating, so I didn't see the message. To my shock, a driver showed up at 3 am on the 28th. The front desk called my villa to inform us of the early pick-up. We rushed to get ready and hurried to meet the driver, yet when we arrived at 3:25 am, we were already left behind. We contacted the tour operator, but they refused to send the driver back or issue a refund. TripAdvisor also declined to refund me, citing the same message from the operator. The whole situation felt like a scam, as they had to know I wasn't aware of the change. This left us confused, stranded, and disappointed. I would strongly advise anyone considering this tour operator to look elsewhere, as their lack of communication and refusal to take responsibility ruined our plans. I give this experience a 1-star rating, and even that feels generous. Avoid this operator if you value your money and peace of mind.

1 people found this helpful
Operator response

Dear Sir/Madam, First of all, we are truly sorry for the inconvenience you experienced and understand how upsetting this situation must have been, especially on a special day like your birthday. However, we would like to respectfully clarify that all operational procedures on our side were fully completed as required. The pick-up time adjustment was communicated via the TripAdvisor messaging system as soon as the change became necessary, and it is standard practice in our industry to update guests in this manner, especially when unexpected operational or logistical adjustments arise. Due to the hotel's specific location and the timing of the tour, occasional changes in pick-up times are sometimes inevitable to ensure the overall smooth operation of the tour and coordination with other participants. We sincerely regret that you were unable to see the updated message in time. Nevertheless, we made every effort to proceed according to the updated schedule. As stated in our communication policies, it is important for guests to monitor messages close to their tour time, particularly for early morning departures. While we understand your frustration, we respectfully cannot accept responsibility for the missed tour in this case, as the updated instructions were duly provided and the schedule was adhered to accordingly. Once again, we are truly sorry for the experience you had, and we hope to have the opportunity to serve you better in the future. Kind regards,

B
B9055SCkimn
April 24, 2025
Day trip to Pamukkale in April 2025

My partner and I went on a day trip from Side to Pamukkale in April 2025 and it was one of the most memorable parts of our holiday in Turkey. It’s quite a long journey (around four hours each way), there were regular stops for rest breaks, so the time passed quickly. The views along the way were also magnificent, giving us a glimpse of the Turkish countryside. Pamukkale itself was absolutely stunning. The white travertine terraces were unlike anything we’d seen before truly breathtaking. Walking barefoot through the warm, mineral-rich pools was a unique experience, and we loved every minute of it. The Cleopatra’s Pool was under renovation so we weren't able to visit this site. Walking in the thermal water is something we won’t forget anytime soon. We also explored the ruins of Hierapolis, right next to the terraces. The amphitheatre was particularly impressive, and it was fascinating to learn a bit about the ancient city while taking in the views. Bring a towel and wear shoes that are easy to slip on and off as you’ll need to go barefoot on the terraces. Don’t forget sunscreen, a hat, and water it can get quite hot. Overall it was a well organised and thoroughly enjoyable day. If you're staying in Side and have the chance, definitely make time for Pamukkale and it’s well worth the journey. Eric the tour operator confirmed our booking on WhatsApp with all the itinerary details. I would highly recommend visiting Pamukkale if you are visiting Turkey.

Operator response

Thank you for your review. We hope to see you again soon.

J
Juliana_A
April 9, 2025
Honest review! It was mid!

The experience of Pamukkale and the site itself was lovely however the transit day was extremely uncomfortable as well as slightly dangerous. Our private transport picked us up from our hotel at 2:50 am and I have to say I feared for my life in the vehicle as the driver was driving extremely fast and dangerous. There was also another party on the transport who also felt the same, when we were looking for safety i.e. seatbelts they were not accessible which also made me even more fearful. After that initial drive we were then transferred onto another bus/vehicle which was extremely cramped and did not provide the best legroom. on our journey back as mentioned in the description of what is included with that the vehicle had full AC, but that was not the experience, the vehicle was very humid and there was quite a few of us on the vehicle. The return drive from Pamukkale was okay, there was a few moments where The driver was driving fast. We were was also charged 1300 Turkish lira for entry into the site which I feel should be included in the description of the tour specifically the price and also accessibility to using a card reader as sometimes someone who is a tourist doesn’t necessarily feel comfortable carrying cash. I Was also slightly disappointed that the Cleopatra thermal baths was closed for renovations and we were only told on the tour by the guide which I wish was disclosed to us beforehand as that was something I was looking forward to experiencing. Overall Pamukkale was lovely but I definitely feel that the tour needs some improvement.

Operator response

Dear Guest, Thank you for taking the time to share your detailed feedback. We’re glad to hear that you enjoyed the beauty of Pamukkale, and we truly appreciate your honest insights regarding your experience. Regarding the entrance fee, we would like to kindly clarify that the Pamukkale site entry is not included in the tour price, and this information is stated in the tour description. Still, we understand that clearer communication is always helpful and we will review how we present this detail. In terms of transportation, please note that each guest is provided with their own individual seat and we ensure that our vehicles comply with capacity and safety standards. We regret that you felt discomfort, and we will share your comments with our transportation team for further improvement. As for the Cleopatra Pool, we were also eagerly awaiting its reopening on the planned date. Unfortunately, its extended closure due to renovations was out of our control, and we understand your disappointment. We will continue to provide the most up-to-date information to our guests going forward. Once again, thank you for your suggestions and for choosing to travel with us. Your feedback is very valuable and will help us enhance the overall experience for our future guests. Best regards,

G
glaizas2019
January 22, 2025
Good tour. Highly recommended

I am very satisfied with the tour. A taxi picked us up from Manavgat, which is approximately an hour from Antalya, and then transferred us to a minibus. From there, we drove to Pamukkale. We were astounded by the white, stone-terraced formations and also the historical, ancient theater. We also visited Cleopatra Pool. Overall, we had a wonderful day, and I highly recommend this tour. However, I suggest that the duration of the visit should be extended from three hours to four hours to allow for more time to explore the area.

Operator response

Thank you for your review. We hope to see you again soon.

R
rossbR9153II
December 3, 2024
Great service.

Eric handled our booking really well, he let us know the exact time we were getting picked up and told me what to do with regards to tickets which was helpful seen as it was an early start. The driver was also very good, going above and beyond to get us home.

Operator response

Thank you for your review. We hope to see you again soon.

A
A4912ILmichaelm
November 8, 2024
Amazing Sunrise Hot Air Balloon Experience

Great experience. Transfers were comfortable and high-end. The sunrise balloon was stunning and a very good price. Some amazing photos from the flight. Only slight downside was the Onyx museum we were taken to which did not really have much of a tour/was mostly just to buy their products but this was fine considering the great value of the trip. Included buffet lunch was also great. Pammukale is a lovely spot and the Cleopatra bath’s are also a very nice temperature and the ruins that you swim above are a spectacle in and of themselves.

Operator response

Thank you for your review. We hope to see you again soon.

M
maridE3875SO
October 29, 2024
Best please

Everything was good, our guide was very helpful and nice, thanks for the opportunity to see the great pamukkale🥰 . I love it

Operator response

Thank you for your review. We hope to see you again soon.

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