Tours/Cancun/Shared Transportation from Cancun Airport to Playa del Carmen
Viator · group up to 500 pax

Shared Transportation from Cancun Airport to Playa del Carmen

3.9(106)Cancun1 hour
VIATOR3.9(100)TRIPADVISOR3.5(6)

Description

Ride with the experts at the best prices in Cancun. Our shuttle leaves the airport every hour on the hour from 8 am until 5 pm Our staff will be monitoring your flight. Our staff will be waiting for you with a sign with the logo of yamevi travel Then he will take you to the locations where you'll be boarding the vans.

Tour Options

bus transportation
  • Pickup included
Round Trip Transfer
  • shared: once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. round trip from cancun airport: Shared round trip transportation from Cancun airport to hotels in Playa del Carmen pick up from hotels: available between 8 am until 5 pm Pickup included
One-Way Shuttle
  • Shared : once you meet with our staff. The waiting time at the airport to board the vehicle is between 15 minutes and 1 hour. one-way to Playa del Carmen: One-way shared transportation from Cancun airport to hotels in Playa del Carmen Pickup included

Highlights

transportation from the hotel to the airport is only included fi you reserved round trip
Meet and greet
1 piece of luggage per person
One-way shared transfer
Shared transportation is at available between 8 am until 5 pm and we'll pick up other customers

What's included

Included
transportation from the hotel to the airport is only included fi you reserved round trip
Meet and greet
1 piece of luggage per person
One-way shared transfer
Shared transportation is at available between 8 am until 5 pm and we'll pick up other customers
Not included
Bottled water

Pickup Locations & Times

Once you have made your reservation you will receive your ticket, this will be your boarding pass. When you arrive at the Cancun airport you go through customs and immigration, then go to the exit of travel agencies and tour operators there will be our staff waiting with a sign with the logo of viator and yamevi travel, at terminal 2 our staff will be in front of the welcome bar, at terminal 3 our staff will be between the minimarket and the bar margarita ville, at terminal 4 our staff will be at the exit of travel agencies and tour operators in front of the welcome bar by the column c present your reservation and our staff will assign you a vehicle to take you to your hotel. pick up from the hotel to the airport is only included when you purchased round trip. you can't book a departure from the hotel to the airport by itself.

Traveller Ratings

3.9
106 reviews
5
64
4
10
3
6
2
10
1
16

Important Information

  • Specialized infant seats are available
  • Public transportation options are available nearby
  • Infants and small children can ride in a pram or stroller
  • Suitable for all physical fitness levels
  • Children must be accompanied by an adult

Reviews(106)

A
Ada_H
May 2, 2026
Transfer

Horrible. I had my 76 year old mom with me and it was very hot outside with no seating to be waiting over an hour for our scheduled 3pm pickup.

Operator response

Hi ADA, We’re very sorry to hear about your experience and understand how uncomfortable the long wait must have been, especially while traveling with your mother in the heat. We truly appreciate you sharing this feedback, as it helps us recognize where we need to improve our timing and coordination.

C
Carole_M
May 1, 2026
Excellent service!!!

I arrived earlier than planned and the meet and greet lady (Cindy) met me and for me in a shuttle to Playa Del Carmen early. Driver was very friendly and waited until I got checked in before leaving.

Operator response

Thank you so much for your wonderful feedback! We’re delighted to hear Cindy was able to assist you upon arrival and help you get an earlier shuttle to Playa del Carmen. It’s also great to know the driver made you feel comfortable and ensured you were checked in before leaving. We truly appreciate your kind words and hope to welcome you again soon!

D
David_S
April 14, 2026
Convenient, low-cost way to get to your destination in Cancun.

Booking was straightforward. Connecting with the company representative at the airport was easy and the representative was very helpful. The transport was on time and the driver was very courteous. Overall, I was quite satisfied with the experience.

K
KylaR
April 7, 2026
Very nice and efficient staff. Good communication.

We had a good experience with this group. Definitely recommend it for affordable ground transportation.

H
Helen_O
January 1, 2026
Great

Great communication, very polite. As a solo traveler I felt safe. I will be booking with again with this company.

J
Jennifer_D
November 13, 2025
Great service and reliable company

Staff was very communicative and friendly and contacted me as soon as my flight landed. They were waiting for me when I left the terminal and the journey to Playa del Carmen was smooth. Highly recommend this company!

J
Jason_R
October 24, 2025
9 out of 10

It was easy to fimd.the rep and it didn't take long to.get going. We probably waited 5 to 10 min before we got.to the van to head to the hotel

T
tonya_t
August 22, 2025
Summertime

The greeter tried to up sale me on the spot. After booking he tried to get me to upgrade for $25 a person. I use the a lot and I never heard of that while waiting for my transport.

J
Jeremy_K
July 29, 2025
Poor customer service and unexpected time change

The vendor abruptly changed our tour departure time by 5 hours with no explanation, notifying me late at night just before the trip. I had specifically chosen the 1 PM option—which made sense given our late afternoon flight—but they tried to move us to a 9 AM slot without justification. When I reached out to question the change, I was met with resistance and poor communication. After a frustrating series of back-and-forth messages and unnecessary last-minute stress, they eventually agreed to honor the original time I selected. While they ultimately did the right thing, the customer service experience was disappointing and unnecessarily difficult.

K
Kathy_V
April 22, 2025
Take this to your resort!

Communication was the best. Going to our resort and back. Highly would recommend and trust 100%. Safe and was at the airport for us when arrived. Waited for another party but when it took too long we were on our way.

Operator response

Thank you so much for taking the time to share your experience! We are glad to know that you felt safe and well taken care of throughout the entire journey. We greatly value your trust and recommendation, and we will be delighted to welcome you again very soon. We look forward to welcoming you back for your next visit!

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