Round Trip Ferry to Isla Mujeres from Cancun
Description
Experience the ultimate round-trip ferry ride from Cancun to Isla Mujeres, combining comfort, tranquility, and speed for an unforgettable journey. Enjoy ergonomic, spacious seats, air-conditioned interiors, and an upper deck with panoramic views and a refreshing sea breeze. Onboard amenities include TV screens, refreshments, a bar, and restrooms, enhanced by state-of-the-art stabilization for a smooth ride. These ferries offer convenient and flexible departures from early morning to evening. The open return ticket, valid for up to 48 hours, lets you explore Isla Mujeres at your own pace before returning to Cancun. Choose this ferry service for a seamless and enjoyable travel experience. Book your ticket today and start your dream vacation!
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- The ticket is only valid for the selected route and for the departure date selected. However, the return to Cancun can be done in the following 48 hours from the departure time.
- In addition, pets and bikes are welcome on board, and you can bring with you a piece of baggage up to 25 kg (45 cm x 70 cm x 27 cm).
Reviews(50)
We had a great experience taking the ferry to Isla Mujeres. Boarding was organized, the staff was friendly, and the ride was smooth. The vessel was clean, air-conditioned inside, and had plenty of outdoor seating if you wanted to enjoy the ocean views. The crossing itself was quick, and we appreciated how efficient the entire process was. We were traveling as a family, and everything from ticketing to boarding was straightforward. If I had one suggestion, it would be to provide a little more information about the return schedule and boarding process for first-time visitors, but overall it was very easy to navigate. We would absolutely use this ferry service again on our next trip to Cancun.
Safe and very dependable. It was fun to see the mariachi sing every one enjoyed his music. He played music every one knew.
DON’T BUT FROM THEM. They didn’t sent the qrcode requested at the ultramar ferry. Went I called the numbers and WhatsApp them, no one answered. I had to buy another ticket at the ferry because their voucher is not valid there and they offer no support at all!! I want my money back
Dear Elizabeth, We are sorry to read about your experience. However, as reflected in the Viator chat history, the corresponding tickets and QR codes were sent in advance prior to your service date. For this reason, we are unable to proceed with the requested refund. Greetings from the Amigo Tours Quality Team, Daniela
We used this ferry on 2 occasions and very happy with experience on both occasions. Highly recommend.
No one at the docks had heard of Amigo. I had to purchase another ticket because they never sent me a ticket! SCAM!!!
Dear Customer, thank you for sharing your experience with us. We are sorry to hear about the inconvenience you faced at the docks. We would like to clarify that Amigo Tours is a serious company that maintains constant communication with travelers in order to provide all necessary information and assistance before the activity. Additionally, all tickets and service details are sent within the established time frame through the communication method selected by each customer. We appreciate your comments, as they help us continue improving our coordination and support processes. We hope to have the opportunity to provide you with a smoother experience in the future. Best Regards, Quality Department of Amigo Tours - Claudia
I had to buy another ticket as mine wouldn’t open at the dock . When I went into my Visitor tickets nothing showed up
Dear Daniela, Thank you for sharing your experience with us. We have checked our system and can confirm that the tickets were sent correctly. We sincerely regret the inconvenience you encountered at the dock and understand how frustrating this situation must have been. We appreciate your feedback and will continue working to improve our processes and avoid similar situations in the future. Best Regards from the Quality Department of Amigo Tours- Claudia
I purchased 4 round trip tickets to Isla mujeres but one person in our group got sick so we could not go. I was told they would process a refund but later received an email declining to give the refund. My trip was purchased less than 24 hours in advance. I would not recommend this company, just in case something happens. Horrible customer service!
Dear Destinee, thank you for sharing your feedback. We are a serious and responsible company, and our cancellation and refund policies are clearly published on our website. We always advise reviewing them before any booking to ensure the best experience for each client. We regret the situation you experienced. Best Regards from the Quality Department of Amigo Tours-Claudia
Super recommended, good service, they send you your tickets without problem and if you have any doubt they attend you very quickly....
Estimada Yessica_R, Muchísimas gracias por compartir su experiencia y por recomendar nuestro servicio de manera tan clara y directa. Nos alegra enormemente saber que todo el proceso fue sencillo para usted: desde la atención que recibió hasta la entrega de los boletos sin complicaciones. Agradecemos también que destaque la rapidez con la que atendimos sus dudas. La comunicación cercana y eficiente es fundamental para que los viajeros se sientan seguros antes de iniciar su experiencia, y es muy gratificante saber que este aspecto funcionó tan bien para usted. Gracias nuevamente por su confianza y por tomarse el tiempo de dejar su comentario. Saludos cordiales, Ramos, Equipo de Calidad
On time, plenty of seating (indoor and outdoor), music and snacks on board. The ride was beautiful and quick from Cancun to Isla Mujeres. Inexpensive and ferry leaves every half hour. FYI: Ubers cannot pick up inside the ferry terminal. You will get picked up outside of the terminal on the main street.
Dear U3654SQheatherl, Thank you very much for sharing such a clear, helpful and enthusiastic review. It’s wonderful to know that your trip felt comfortable, punctual and enjoyable from the very beginning — smooth transportation can truly elevate the entire experience. Your comments about the seating options, onboard music, and snacks paint a lovely picture of a pleasant, relaxed crossing. These small comforts make a big difference, and we are delighted that they contributed to such a positive impression. Your practical note about Uber pickups is incredibly valuable for future travelers. That kind of insight — clear, specific and based on real experience — helps other visitors navigate the logistics with confidence. Thank you again for your warm recommendation. We’re truly grateful for your feedback. Kind regards, Ramos, Quality Team
Do not purchase the ultrimar ferry tickets from viator! The tickets were not valid and we had repurchase tickets thru ultrimar at the ferry site!
Dear Krista_G, In this case, we suggest contacting the agency directly; sometimes, it's not that they're invalid, but that the download process is incorrect. Best regards from AMIGO TOURS. -Judy.
