Punta Cana Parasailing & Snorkeling Cruise Experience

Pros: the service, the transportation, the snorkeling experience was great, the guys working the boats was great, overall we definitely did have a good time. Cons: my husband and I were the last to go up on the parasailing portion. I understand that they in no way can change the wind conditions. However, when iy was our time to go, there was a long portion of time where the sail was not going up and we were getting dragged through the water. They could have stopped a bit earlier on when we were up when they noticed it wasn’t working, rather than trying a few more times to get it back up. To give you an idea, everyone else pretty much barely touched the water, my husband and I were dragged semi UNDER the water. And my husband was becoming tangled in the lines during this too along with being a little close to the motor…. They did apologize when pulling me up. But this could have been worse. When we got to the snorkeling boat, they had us sign waivers… after the fact… they did say to us that they’d refund the two of us for the parasailing portion, and that the “boss would be in touch with me”…. They never did. I didn’t get a response through messaging them, so i requested a refund of 50%. I think given the circumstances… They never got back to me and only issued a $100 refund…. Without acknowledging the safety issue. My one other complaint was with the photo guys. We fully expected to be charged for them but kept saying no at first because the price. They would NOT let it go, and then as we were walking back to the bus, once we worked it out, the second photographer really sat there and looked at us with an agressive attitude got close to us and saying to my husband “but where’s my tip??”. I think the refund I requested originally would have been fair considering the experience we had. The snorkeling portion was great and we loved the host on the snorkeling boat. The safety issue along with the semi lack of communication, and the second photographer towards the end put a damper on things. Still enjoying the snorkeling portion though.

Perfect experience - from the pickup at our hotel in Cap Cana, everything went smoothly. The team was friendly and welcoming, and we had a great first time parasailing, and the catamaran was exactly what we had hoped for.

Our tour operators spoke very little English, did not provide any explanation of the process or safety protocol and were not overly friendly.

The overall experience was good…the truck ride after pickup was like a ride from hell. After almost an hour of getting to the destination everything was good.

Enjoyed the day on the boat with the crew! If you are hesitant on booking this experience, don’t be!

We had a great excursion with Miguel and his crew! Unfortunately, it was too windy to parasail the day we went out, but they gave us a refund for that portion of the excursion. We were still able to snorkel and spend time on a private beach where Miguel showed us how to crack a coconut, drink the water, and eat the meat......that's a lot of work! Miguel worked very hard to make sure we were having a fun time, and he succeeded!!! Thank you for a fun-filled afternoon!

Luis and Derly were great and so were the assistants and bartenders. We had a great time in the water and in the air! Would highly recommend

Derly was amazing with the entire excursion and the whole excursion was great. I had fun doing the parasailing they even went out of there way to pick me up from my Airbnb !!!

Very good experience! Recomendable 100% Derly is very funny and friendly. It makes you have a great time. Sharks and rats have been a great experience, if you travel to Punta Cana it is mandatory to do this activity

Amazing tour ,derly was amazing !! He went beyond to make my family enjoy 🩷🩷🩷🩷🩷🩷🩷we had a blast ! Thank you very much