Private Arrival Transfer: Florence Train Station
Description
There is only one way to travel from Santa Maria Novella railway station in Florence to your central Florence Hotel, by a private vehicle! Book this transfer for a fast, friendly and hassle-free journey to your hotel. Transfer services are available 24 hours a day, 7 days a week.
Tour Options
Highlights
What's included
Pickup Locations & Times
Upon arrival at the train station your driver will be waiting for you holding a sign with the lead passenger's name up on it. Usual pick up point: in front of the Pharmacy shop inside the train station. In case of emergency, please call +39 055 37 36 46. Please note: this transfer is only available to hotels in the main City of Florence, please contact us if you are unsure if your hotel is included within the drop off area.
Traveller Ratings
Important Information
- Specialized infant seats are available
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable
- Price is per person, based on 8 adults per car/vehicle
Reviews(72)
Driver was very friendly and professional. On time and vehicle was very clean. Would highly recommend.
Rude and unhelpful driver. Booking agency just collects its fee and then has nothing to do with the service.
It was amazing . Jonathan was great and enthusiastic. The wine tours were detailed and tasty . The weather was beautiful. My favorite was Casa Emma . Ended up with over 6 bottles of wine for home .
The service was excellent. Our driver was right where we were told he would be and he helped with our bags.
The driver arrived on time and he was very helpful and very nice! But please update the pick up instructions there is no terminal C and the company (not the driver’s fault) need to update/fix pick up instructions. To meet at the tabacchi shop in the middle of the station. Or meet in front of venchi or any other landmarks. We ask the police, station employees, train line employees where was exit C and nobody knew about it.
Dear Customer, thank you for your kind words for our driver; we understand and appreciate your commets, but you have to know that there are some work-in-progress inside our Santa Maria Novella train station and weoften have to amend our pick up instructions. We do really wish to thank you anyway for your suggestions: we always try to do our best to make our Customeras' experience as positive as possible. Looking forward to welcoming you again as Guest in Florence, Kind regards, Tiziana / Barocchi Srl
Traveling with a family of 7 and this was well worth it! Marco was incredibly professional, took care of all the details and made it easy to get from the train station to where we stayed. Appreciated him pointing out important monuments, bridges and buildings during our ride.
Thanks for your kind words, we appreciate your review. Kind regards, Francesca
The driver was in the arrivals area and prompt. No waiting around and helped with luggage. Well done visitor !!
Dear Customer, thanks a lot for taking the time to send us your feed-back. We are glad to learn that you were pleased with our service and we appreciate your words very much! We look forward to welcoming you back to Florence in the near future! Kindest regards. BAROCCHI SRL / Lucia
Driver was waiting helped with all of our luggage and had a great attitude. Also the advance communication was great!
Dear Customer, Thank you for your kind words! It is always a pleasure to be able to leave good travel memories to our Customers! Kind regards,
Train was late beyond our control and the driver just had to drive 5 minutes from Firenze Train station to St. Regis and he complained the whole road saying he had other clients… so who we were then? Not a good example of Italy hospitality!
Dear Customer, We are very sorry to hear about your disappointment and we wish to apologise for any inconvenience suffered. We are not used to receive such neagtive feedbacks from our Customers, therefore we will thoroughly investigate with our operation office and driver about this complaint. Please, be so kind to contact us again once home to the address: info@barocchi.com in order to double-check with us about this problem. We send you our deepest apologies and our warmes wishes for Happy Holidays. Kind regards, Tiziana / Barocchi Srl
The driver was waiting for us when we walked off the train. It made getting from the train to our hotel simple.
Dear Customer, thanks a lot! Your feedback is very appreciated. We are glad you were satisfied with our service and we look forward to welcoming you back to Florence again! Kind regards. BAROCCHI SRL / Lucia
