Private Arrival or Departure Transfer: Simon Bolivar Airport
Description
We have a team of friendly, knowledgeable, and professional drivers. They will make sure your trip from is completely safe and comfortable, so you can relax a bit and enjoy! Avoid an any tiring experience regarding transport and let us drive you to or from the airport or the cruise ship terminal. We will welcome you to our city from the very beginning and, if you are leaving, we will assure you leave it having enjoyed it from start to finish. • Not having to think about waiting in a line for taxis or other cars • Comfortable and safe service to or from the airport or the cruise ship terminal and to or from your hotel • Guarantee of high-quality transport experience • Professional and experienced driver • A person in charge of your arrival, waiting for you at the airport
Tour Options
Highlights
What's included
Pickup Locations & Times
We pick-up our clients anywhere within Santa Marta city - hotels, hostels, Airbnb, vacation rentals, points of interest, and also at Simón Bolivar International Airport.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Be aware: 1 - 3 pax the vehicle will be a Sedan, 4 - 5 a Minivan and +6 a Van.
- You can choose the arrival, departure, or round-trip option. If you choose the round-trip transfer, please make sure to send the departure transfer information, including the date, flight number, and the time you would like to be picked up
Reviews(16)
Friendly driver was waiting neatly, and car was parked nearby. Very helpful. We were quickly at hotel.
Bedankt voor je reactie! Wat fijn om te horen dat de chauffeur vriendelijk en behulpzaam was, en dat alles soepel verliep tot aan het hotel. We waarderen het enorm dat je voor ons hebt gekozen! Thank you for your feedback! We're glad to hear the driver was friendly and helpful, and that everything went smoothly on the way to your hotel. We really appreciate you choosing us!
No driver present when we arrived. Company was quick to reply via WhatsApp and offer a free return and quickly refunded our trip. Driver got stuck in traffic, per the company’s response the next day, but there was no service/communication and I assume the alternative would have been to wait an undetermined amount of time for him to show up. Would not recommend if you are not comfortable finding local taxis.
Hello, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the delay in your transfer. Unfortunately, traffic conditions in certain areas can sometimes be unpredictable despite our best efforts to plan ahead. We are glad we could respond promptly, offer a refund, and provide a free return as compensation. However, we understand that the lack of real-time communication during this situation fell short of your expectations, and we take full responsibility for that. We are reviewing our processes to ensure better communication with our customers in similar situations moving forward. Your feedback helps us improve, and we truly regret that your experience didn’t reflect the quality service we aim to provide. Thank you again for your understanding, and we hope to have another opportunity to serve you in the future. Best regards, Juan Franco
This service was fast, efficient, professional and safe. I'll book again with them on my return trip.
Thank you for your kind words! We’re thrilled to hear that you found our service fast, efficient, professional, and safe. It’s wonderful to know you’re planning to book with us again for your return trip. We look forward to providing you with another excellent experience!
Smooth ride, friendly driver, and on-time arrival. Highly recommend using this shuttle service for a hassle-free transfer to and from the airport
Hola, Donny! Thank you for taking the time to leave this review. We're thrilled to hear that your experience was smooth. Our team of drivers is always ready to help and offer a safe service! Thank you for recommending us! We are always at your service!
It was a very lovely experience, the driver was incredibly kind and made me feel comfortable. He was very helpful and even helped me carry my bag to the hostel. Thank you so much for your service.
Hola Maria! Hola! Thank you for your review! We're pleased to hear you had a smooth transfer and our driver was professional. We are proud of our friendly team of drivers always ready to help. Thank you for trusting and choosing Gran Colombia Tours.
Our driver was waiting for us at the door very friendly and accommodating and the vehicle was very spacious. I would highly recommend this service
Hola, Marty. We really appreciate you taking the time to write this review. We are glad you had a good experience. Our team always does our best to ensure a comfortable, safe and reliable service from start to finish. Thank you for recommending us.
Pretty easy experience. Driver was timely and friendly to speak to on the way to my hotel. Prior to pickup the driver had kept in contact with me over text the whole time until he arrived at the airport.
Hola, Brian. Thank you for your review and for letting us know the whole service went smoothly. We're glad to read that the experience was easy. We're at your service at all times.
Driver was on time and very helpful even though he spoke little English and I speak very little Spanish. My luggage got lost and he stayed until I had filed a claim. Good driver, seems like a good company.
Hola, Carol. Thank you for leaving this review. We're sorry about your luggage and at the same time, we're glad to hear he was helpful with the situation. We're always ready to help you.
They originally went to the wrong hotel so they were 15 minutes late but they called us to let us know what was going on. But we booked a little early just to be safe:) The service was friendly and got us to the airport quickly with no issues. We would definitely use them again!
Hola, Maria! Thank you for sharing your experience with our transfer service. We appreciate your understanding regarding the initial confusion, and we're glad that our team communicated and got you to the airport quickly without any issues. Your positive feedback and consideration for using our services again are much appreciated. We look forward to assisting you on your future travels!!
We took the service from the airport to the hotel, the driver was very punctual, the journey was quite pleasant
Hola, Paula! Gracias por tomarte el tiempo de dejar comentarios sobre los servicios que has usado con nosotros. De verdad lo apreciamos mucho. Nuevamente nos alegra saber que todo ha salido bien. Nos hace felices contar con un equipo que brinda experiencias agradables. Esperamos verte pronto en el futuro. Hola, Paula! Thank you for taking the time to leave feedback on the services you have used with us. We really appreciate it. Again, we are glad to hear that everything went well. It makes us happy to have a team that provides pleasant experiences. We hope to see you soon in the future.
