MBCC & SCC - Cruise Terminal to City Hotel Transfer
Description
Sit back and relax as you enjoy a transfer from Marina Bay Cruise Centre to Singapore Hotel.You will be picked up by your driver/guide depending on your cruise arrival time. You will then enjoy Singapore scenery while traveling to Singapore Hotel, worry free. The transfer length is around 15 to 40 minutes and are available year-round, 24 hours a day. Get inside tips from a local driver. Multiple times offered throughout the day. Pickup from meeting point at outside cruise terminal arrival hall. All taxes, fuel surcharges and service fees included • Meet & Greet at outside cruise terminal. • Hotel drop-off included • Hassle-free, reliable and cost-effective way of traveling in Singapore • Transfer services operate 24 hours a day, seven days a week
Tour Options
Highlights
What's included
Pickup Locations & Times
ONCE U HAVE CLEAR THE CUSTOM / IMMIGRATION / COLLECT YR BAGS . PROCEED TO ARRIVAL HALL & CALL + 65 96351608 OR + 65 82725875 TO LOCATE OUR CAPTAIN .
Traveller Ratings
Important Information
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Children must be accompanied by an adult.
- Not wheelchair accessible.
- The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions..
- Each traveler is allowed a maximum of 1 or 2 suitcase and 1 carry-on bag.
- Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator. prior to travel to confirm if your excess luggage is acceptable.
- littering & smoking is prohibited inside the vehicle.
- FOR PICK UP: Meet and greet our driver and transfer to Hotel=Notes: Max waiting time will be 60 Minutes from cruise arrival time.
- Please call us on your own should you face any challenges. If last minute booking (less than 6 hours, please call hot line no given on voucher)
Reviews(24)
Despite the worse cruise ship disembarkment ever, including luggage backlog, slow customs process and backed up terminal traffic, our driver, Ramsey maintained communications with us and persevered in finding us in the terminal madness. The disembarkation nightmare was eased when we realized that Ramsey, stayed in touch and was making his way through traffic to pick us up.
Really dissopointed with the service. I emailed 3 days prior via the site and I did not receive a response... on the day it stated someone will meet and greet as part of the service and this did not happen either... I tried to call twice and then messaged again. Finally received a call being told driver is being sent now. And given a very loose location to meet the driver.. we finally found our way to get another message of change of location of collection. When meeting with the driver he was initially in his vehicle eating.. when I asked why he did not meet as advertised he said that the location is new and changed ... very poor
Fabulous communication even thru a bunch of delays at the port with immigration and customs. We were easily able to connect and stay in touch with multiple issues. Absolutely perfect and we were so grateful for a pleasant smile after the stress of arrivals.
The vehicle was appropriately sized for our group. The driver was on time and courteous. He efficiently delivered us to our hotel. Well worth the money.
Perfect communication, dispatcher kept us informed every step of the way!! Driver was friendly and accommodating! We were happy to give him a well deserved generous tip!!
We waited 45 minutes for a can at the port iin Singapore. Very disappointing Driver never talked to us
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you encountered. Your feedback is valuable to us, and we're sorry to hear about the extended wait time and lack of communication from the driver
All instructions from operator were spot on and very clear. No complaints and would certainly recommend. We will use again when we return to Singapore.
Thank you so much for your kind words! We're thrilled to hear that you found our instructions clear and spot on. It's wonderful to know that you had a positive experience with us. We look forward to serving you again when you return to Singapore! If you have any further feedback or inquiries in the meantime, feel free to reach out.
easy to use.profecinal service no fuss at the airport just phoned a number and the dri er was there in 10 minutes
We sincerely appreciate your positive feedback regarding our service. It is our utmost priority to ensure a seamless and professional experience for our valued customers. We understand the importance of efficiency and reliability, particularly in airport transfers. Your satisfaction is our goal, and we are pleased to hear that your experience aligns with our standards. Should you require our services in the future or have any further feedback to share, please do not hesitate to reach out. Thank you for choosing us, and we look forward to serving you again.
We waited 30 minutes - were picked up by the wrong driver who then dropped us bsck to the starting point and I then had to ring the control centre together with the wrong driver to explain not once but twice that we had not yet been picked up . The new driver didn’t even speak to us and was on his phone the whole journey - very poor service!
We regret that you had to wait longer than expected and encountered issues with the driver assignment. Punctuality and clear communication are fundamental aspects of our service, and we understand the frustration caused by any deviations from this standard. Please be assured that we are taking immediate steps to address the issues you've raised. We will be reviewing our driver assignment processes and reinforcing the importance of clear communication and professionalism during journeys.
Excellent way to get from the cruise terminal to your hotel. Very dependable with excellent communication.
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your transfer from the cruise terminal to your hotel went smoothly and that you found our service to be dependable with excellent communication. Should you require any assistance or have any further feedback, please don't hesitate to reach out to us. We look forward to welcoming you again in the future and providing you with another exceptional experience. Thank you once again for choosing our services!
