Tours/Madrid/Madrid Royal Palace Entry Ticket
Viator

Madrid Royal Palace Entry Ticket

3.0(22)Madrid1 hour
VIATOR2.8(10)TRIPADVISOR3.1(12)

Description

Step into the grandeur of Spain's history at the Palacio Real de Madrid, Europe's largest royal palace! Explore opulent halls, breathtaking frescoes, and priceless treasures, including the Royal Armoury. Wander through the magnificent gardens and soak in stunning views of Madrid. Skip the lines and secure your ticket today to experience royal splendor firsthand. Perfect for history buffs, architecture enthusiasts, and anyone seeking a truly majestic experience in the heart of Madrid. Don’t miss this iconic attraction—book your tickets now for an unforgettable journey through Spain’s regal past!

Tour Options

Madrid Royal Palace Entry Ticket

Itinerary

Admission included

The Palacio Real de Madrid, or Royal Palace of Madrid, is a stunning symbol of Spanish heritage and one of Europe’s most exquisite palaces. Once the official residence of Spain’s monarchy, it now serves as a museum and venue for state ceremonies. With over 3,400 rooms, it is the largest functioning royal palace in Europe. Visitors can marvel at its opulent interiors, featuring lavish decor, priceless art collections, and historical artifacts, including the Royal Armoury. Highlights include the Throne Room, the Royal Chapel, and the spectacular frescoes by renowned artists. The palace’s magnificent gardens and panoramic views add to its allure. Located in the heart of Madrid, it is a must-see for history and architecture enthusiasts.

Highlights

Entry Ticket to the Royal Palace

What's included

Included
Entry Ticket to the Royal Palace
Not included
Guided Tour

Traveller Ratings

3.0
22 reviews
5
5
4
7
3
1
2
0
1
9

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Service animals allowed
  • Public transportation options are available nearby
  • Transportation options are wheelchair accessible
  • Suitable for all physical fitness levels

Reviews(22)

J
Janneke_v
June 3, 2026
Yeah.

We have maps but the royal palace has closed the palace as of today. So we weren't allowed in anywhere because the Pope is coming next weekend. Understandable but... that should be known. Now we have paid almost € 50 for nothing.......

Operator response

Bedankt voor uw feedback. Onze excuses voor het ongemak; we begrijpen uw teleurstelling. Wij nemen feedback van klanten zeer serieus en zullen ervoor zorgen dat dergelijke problemen in de toekomst worden aangepakt.

C
Christie_S
May 31, 2026
Booking through Viator...

Booking through Viator was easy, and the price was reasonable. We only booked the Royal Palace experience without a guided tour so that we could explore at our own pace, which was perfect for us. Depending on the day of your visit, I recommend arriving 20–25 minutes early to get in line (use the line on the right for individuals who have already purchased tickets). Also, be sure to open the app, go to Messages, and download your tickets before arriving so the employee can scan them. The gift shop was nice and offered a good selection of souvenirs and other items for purchase. I’m very sensitive to scents, but I fell in love with several of their perfumes and ended up purchasing three travel-size rollerballs. There’s a lot of fascinating history here, and it’s definitely

Operator response

Your kind words mean a lot to us, and we sincerely appreciate your positive feedback. We strive to provide exceptional service and memorable experiences for all our visitors, and it is fantastic to know that we succeeded in your case. I hope we can make it even better in the future.

A
AudreyW340
May 12, 2026
Tickets sucked

The don’t send the ticket in the app. Instead it does a lame bar code. It can’t download in the app always shows oops! WTf

Operator response

We sent the Actual valid tickets in time, and not only the viator voucher. So this review is false and it is not our fault that a user is unable to find the tickets we sent.

J
Jason_S
April 6, 2026
Palace is beautiful, but...

Palace is beautiful, but Viator is difficult to communicate with and will not work with you if plans change. Poor customer service, unfriendly support.

Operator response

Thank you for your feedback. We apologize for the inconvenience caused and we understand your disappointment. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future.

A
ANACRISTINA_D
February 20, 2026
The palace is closed...

The palace is closed for an official event. The site sold the ticket and refuses to return it..it does not exist.

Operator response

Obrigado pelo seu feedback. Pedimos desculpa pelo transtorno causado e compreendemos a sua insatisfação. Levamos muito a sério o feedback dos clientes e faremos tudo para garantir que estas questões sejam resolvidas no futuro.

L
Linda W
December 3, 2025
Great visit, worth the money

Loved the palace it was by far the highlight of our visit to Milan. Pleased we bought tickets in advance but read the small print. The ticket that us added to your electronic wallet is not your ticket you need to download the QR code for entry. Worth buying in advance to avoid queue. Annoyed that we bought a ticket that included armouries as it is not open! Recommend you check first.

Operator response

Thank you so much for your feedback. We are happy that you were satisfied during your visit. Hope we can make it even better in the future.

J
John_C
November 13, 2025
No service. No refund.

The Royal Palace in Madrid would not accept the ticket I had. Neither the person I contacted from Vita on the phone or by messaging could help. They also insisted they would not provide a refund.

Operator response

We are always striving to improve our services to provide the best experience for our customers. Thank you for your feedback and we understand your disappointment. We apologize if our service did not satisfy your expectations. We take customer feedback very seriously and we will make sure to ensure that such issues are addressed in the future. Again we are sorry for the inconvenience caused.

S
Stephen_B
October 10, 2025
Sent wrong ticket dates and would not refund or chamge

I used Viator website to enter date for tickets of same day I was going. Third party agent (not Viator) emailed tickets which were for two weeks later! There was no way (phone, email, or chat) to get the tickets adjusted to the correct date that day. Agent blamed me for entering wrong date which was not the case. Even if it was the case a reasonable person would expect a method for updating the ticket dates. This is very sketchy business practice. Beware.

Operator response

Thank you for your review. We have sent your ticket for the date you selected. Unfortunately, once your ticket has been sent, it is not possible to change or cancel it. Please be more careful when choosing your date next time.

S
sergepW1394SS
September 17, 2025
Disappointing and prohibitive.

No experience.. Due to the lack of information provided I did not carry out my visit, however I paid well it, twice as expensive as on site!! Can we speak of “scam” or simply negligence??. Still, I spent 50€ for nothing. I'm not about to reuse this process.

Operator response

Nous nous efforçons constamment d'améliorer nos services afin d'offrir la meilleure expérience à nos clients. Nous vous remercions pour vos commentaires et comprenons votre déception. Nous vous prions de nous excuser si notre service n'a pas répondu à vos attentes. Nous prenons vos commentaires très au sérieux et nous veillerons à ce que ces problèmes soient résolus à l'avenir. Nous vous prions de nous excuser pour la gêne occasionnée.

P
Paradise34081933143
June 6, 2025
Beautiful palace

Beautiful palace. Impressive. Everything was so directed, you pass all the halls and rooms. It is highly recommended to go to.

Operator response

Hartelijk dank voor uw positieve feedback. We zijn blij dat u tevreden was met onze service en dat u genoten heeft van uw bezoek. Hopelijk tot snel weer. :)

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