Jamwest ATV Off-Road Adventure & Zipline Combo in Negril

Place was beautiful as expected and the rides we're amazing including the tour guides however a "great day" turned into "I'll never come back here" quickly. I purchased 1 of there father's day special ticket for 15k which included ATV, GO-CART and ZIPLINE. we're a family of 4 2 adults and 2 babies (3 yes old) knowing that they are too young for most of the rides I opted to purchase additional passes for the water park for them. After reaching out via WhatsApp asking about which rides included in the father's day package the babies could be included in I got no response, however upon arriving about 10:30 am i was told I could get complimentary rides for the kids. I opted to do that and for the fo cart and zip line I'd take turns with dad to watch thw kids so we can each go alternately. I was not informed about closing times or length of rides and we also had to have our phones stored in a locker which I had no idea of what time it was 90% of the time. Anyways after completing all my rides and rushing back to get the food I ordered about 2 hrs earlier before the zip line ride, which i had to stop them from preparing because they announced the bext batch of persons for that ride was ready....getting the babies to hurrily eat so I could take them to the water park which is now 5 pm I was informed the water park was closed. I asked for a refund for the kids ticket I purchased they straight up told me no and that it was my fault for not simultaneously using the water park and other rides at the same time.... meanwhile another customer who missed her ride on the go cart was informed she would get a discount when she returned. I was also offered this discount at first which I refused as I advised them I had to drive 4 hrs to get there and cannot guarantee I'd be revisiting anytime soon so a refund of the 7k for the kids day pass would make more sense. I spent a little over 30k the and to think the main thing I went there for 'the water park' I didn't get to even go through the entrance gate. I was so upset and left I didn't even get to shower or the babies. We had to drive 4hrs back home with all the dust and debris from the ATV. Also the food is a 0/10 wings and fries were tough, salty. There lack of communication about timeliness for the rides and refusal of giving a refunds was is my cause for not visiting again. Would not recommend for families with kids unless you're strictly doing kids friendly activities.

Big shout out to Miss Taneisha she encouraged me to try she talked me down 🤣🤣🤣🤣so sweet xxtra fiyah my my big up yourself he made the first attempt and transitions so smooth.. I had a blast . The atv , push cart woweeeeeeeeeeeeeeeee crazy fun, mineral bath closed off the day voila good food good vibes🔆🔆🔆🔆🔆🔆🔆🔆

Amazing people and great experience . Hubby was scared of heights ! Yet he did it !

Backpack and the crew were very kind and give us the best zip line adventure Would zip line again with them

I would rate this experience a 5/5 because I had so much fun and

Had a fantastic day. There is also a petty zoo area . Pool park . Mineral baths. Pick up wax on time.

We had so much fun on the zip line and the ATVs. The guides were the best and made it so much of a better experience for us! Not sure of the spelling but Odessa. puppy, and Extra Fire was so much fun! Will be back!!!

Great experience!! Tour guide were wonderful!

Me and my fiancé had a blast it was his first zip lining and ATV. I ENJOYED THE WHOLE EXCURSIONS AND EXPERIENCES

If you’re thinking about it, book it! I was a solo female traveler, and I never felt uncomfortable or unsafe. After booking here, you get a message with confirmation of the time and location where the driver will meet you. My place wasn’t available on the booking website, but a resort on the same street was. I entered that in, and when I received the email, I let them know I wasn’t a guest there and where I was really staying. I told them I would walk to the other hotel. They responded immediately and assured me they would pick me up from where I was staying, with no hesitation. The driver was punctual and very friendly. There were a couple already on board the van, and we ended up staying together as a group the entire time. I initially only booked the ATV and zip line, but since I got along well with the other passengers, they convinced me to join the horseback riding in the ocean. Best decision! Since our booking was for 09:00am, it was very private, just the three of us. All the staff were very friendly and helpful, making sure everyone was having a good time. For the ATV, they offer both the single and the buggy, which are very easy to drive. Our guide, Orette, was excellent. He answered all my questions about driving and frequently looked back to ensure everyone was okay. We stopped at the ocean for photos and a refreshment stand. Then we headed back to the main building for drinks or restroom breaks. I ended up buying swim shoes because I hadn't planned for the horses initially. But the gift shop had what I needed. They were $16USD so not bad. I was a little nervous about how the animals would be treated, but after looking around, it was clear they were very well cared for. The guides stay with you throughout the tour, guiding you to the beach and back. My horse was Ricky, and my guide was Ryan. Ryan picked some rosemary and sweet basil growing naturally along the path. The other guides were Jermaine and Kassandra (she doesn’t usually do the tour but stepped in and did a great job). The guides run alongside you so you can experience going fast—bless them! After that, we headed back to the main area and waited to go on the zip line. We were told we could take a break to eat or keep going, and we chose to continue. The zip line featured seven lines starting from a high tower. It’s a bit of a climb but manageable, and there's a bench at the top if you need to rest. Our guides, Odesha and Renando, were fantastic—they make a great team. They explained everything very clearly, so first-timers wouldn’t get lost. I’ve done zip lines before, and after the first one, they could tell and let me enjoy myself. There’s a tandem line for two that goes down, so Renando challenged me to a race. I agreed, and we took off with a running start. We held hands toward the end, and Odesha caught me at the finish. The last line is a photo opportunity, and they advise you to let go halfway. Throughout the trip, Shenay was our photographer, capturing wonderful moments at each activity. I would definitely recommend visiting, and I hope to come back in the future once they recover from hurricane damage. They have so much to offer.