Tours/Big Island of Hawaii/Hilo Cruise Ship Excursion: Volcanoes National Park Rainbow Falls
Viator · group up to 15 pax

Hilo Cruise Ship Excursion: Volcanoes National Park Rainbow Falls

4.3(130)Big Island of Hawaii1 hour
VIATOR4.3(122)TRIPADVISOR4.1(8)

Description

Explore Volcanoes National park, home to Kīlauea, the most active volcano in the world. Learn how volcanic events have impacted the landscape and the lives of the people that live here. Highlights of the tour include a stop at Rainbow Falls, a waterfall with an 80-foot drop, known for the many rainbows formed in its surrounding mist. Sit back and relax as you are transported in your air-conditioned motor coach to Volcanoes National Park where 70 million years of volcanic history are on display. Should their be volcanic activity, route's may be altered with out notice due to safety concerns for guest and employee's. 0830              Leave Hilo

Tour Options

Hilo Cruise Ship Excursion: Volcanoes National Park Rainbow Falls
  • Pickup included

Itinerary

Pass by

The park’s site was donated by Queen Lili’uokalani. Built 1917-1919, and largest such gardens outside Japan.

20 min

Home of the award-winning Chocolate Dipped Macadami a Nut Shortbread Cookies. Established in 1977 Big Island Candies ma nufactures and markets fine quality macadamia nut candies and cookies all sourced from Kona. Vis it the shop and get all your souvenir goodies

150 min

Home to one of the world’s most active volcano – Kī lauea, volcanic craters and more o Steam Vents Look Out* Feel the heat as you witness volcanic steam seeping out of fissures in the ground along the Kīlauea Caldera. o Visitor Center * Features exhibits covering the park’s environment, history and culture. Here you will learn about the volcano and volcanic activity

40 min

Home to one of the world’s most active volcano – Kīlauea, volcanic craters and more o Steam Vents Look Out* Feel the heat as you witness volcanic steam seeping out of fissures in the ground along the Kīlauea Caldera. o Visitor Center *Features exhibits covering the park’s environment, history and culture. Here you will learn about the volcano and volcanic activity. o Halema’uma’u* Halema’uma’u is a pit crater within the much larger Kīlauea Caldera at the summit of Kīlauea volcano.

Highlights

Port pick up and drop-off
Professional guide
Air-conditioned vehicle

What's included

Included
Port pick up and drop-off
Professional guide
Air-conditioned vehicle
Not included
Food and beverages
Souvenirs
Gratuities

Pickup Locations & Times

Departure point: Hilo Pier (Only Norwegian Cruise Line ship passengers may book this shore excursion) Dates: Tuesday Depart point 8:30 am Return point: 1:00pm

Traveller Ratings

4.3
130 reviews
5
69
4
39
3
14
2
4
1
4

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Suitable for all physical fitness levels
  • Can only be booked by cruise passengers
  • Exact departure time may vary depending on the cruise ship's disembarkation time.
  • Moderate tour - Involves walking over relatively level terrain, possible gravel, lava or uneven ground. Comfortable walking shoes & light jacket recommended.
  • This shore excursion can be booked by Norwegian Cruise Line Pride of America passengers only

Reviews(130)

J
Joanne_O
October 8, 2025
Find a different tour

Poor communication and mediocre service. All the other experiences we booked contacted us ahead with what to expect, where to meet, etc. This tour was about $150 a person, and we had 4 people in our group. They literally took us around to the Rainbow falls and up to the volcano, etc with no water. Literally, every other tour had water and small snacks up to full meals included. For the price, this was at best a moderate value. We stopped at the hotel at Volcanoes and could buy a drink there, but the line was really long. The tour started off poor, as we didn't know where to meet them and what sign to look for. Literally, other tour directors helped us figure out which group we were with. If you see Roberts Tours, please consider looking for a different tour.

Operator response

Aloha Joanne, I'm sorry we didn't meet your expectations.. We appreciate your review and are taking messages to improve the tours experience. Mahalo,

P
pego263
October 8, 2025
Waterfalls and volcanos

We had an amazing day! Chris is an excellent tour guide. His knowledge of Hawaii is exceptional. The falls were beautiful, although they were not running at full capacity because it is the dry season. Chris shared a photo taken when they were at full force. Beautiful! We missed the volcanic eruption by a few days, there was plenty of steam though. It was an amazing sight. We also went through the lava tubes. That was awesome. It is a bit challenging for the elder set, but well worth the experience. We Also stopped at a nice gift shop and candy store! Such a fun day.

Operator response

Aloha Pego, Mahalo for your excellent review and sharing your experience. Exploring the Lava tubes are amazing. Aloha,

J
Janice_U
September 3, 2025
Great time

Was a great time and got to see a lot of interesting things. The volcano was erupting so it made it an extra bonus

Operator response

Aloha Janice, Yes, it's about timing when the volcano is active or not. Mahalo for your review. Enjoy the rest of your cruise. Aloha,

S
Sherry_C
July 30, 2025
Hilo Tour- Loved it!

We booked this tour through Viator and boarded the same bus as those who booked the Hilo tour NCL. Our tour guide was awesome - stopped at numerous places for photo ops, and providing us with loads of info about Hilo. He even offered to takes photos for everyone. Loved seeing Rainbow Falls the volcano park anc other spots along the way. Would recommend this tour to all cruisers. You will enjoy it!!

Operator response

Aloha Sherry, Mahalo for your excellent review and recommendation. Enjoy your cruise throughout the islands. Aloha

E
E7356EUlindsaym
July 9, 2025
Great time!

Dezzy and Chris were great! I really enjoyed the tour!! I wish there was more time in the volcanoes national park but overall this was a good snip of Hilo.

Operator response

Aloha Lindsay, Mahalo for your excellent review. Enjoy the rest of your Cruise and we hope to see on one of our other tours. George

H
Heindels
April 27, 2025
A comprehensive and enjoyable tour!

A wonderful tour of the Volcanoes National Park. Our guide and driver, Grover, was fantastic. He provided a wealth of information about the island and its history, culture and environment. We viewed all the sites we had hoped to see, including the steam vents, volcano crater from several lookout points, the Volcano House and walked through the Thurston Lava Tube, We visited Rainbow Falls, and drove through the beautiful gardens in Hilo and our final stop was to taste delicious shortbread cookies and Kona coffee. Grover really made this a great outing from our cruise ship.

Z
Z2138ZEjennyh
March 1, 2025
Robbed of 2 of our stops

Initially we were misdirected by Roberts Hawaii Host. Once on the bus things began to level out. Saga began with the bus breaking down after the mechanic came & restated the obvious a replacement was sent. The A/C made lots of noise but no cold air. Road construction delays added to the time we lost. Trying to be understanding we rallied our spirits & was informed we weren't going to the lava tube or blacksand beach but would be stopping at a candy store. We had plenty of time to see those things but the driver had a doctors appt he couldn't miss. While I realize these things were unavoidable a driver who could have finished our tour would have been much appreciated. I am asking Roberts Hawaii to offer at least a partial refund. $154 to ride in an oven to Volcano National Park & back seems extreme

Operator response

Aloha Jenny, Thank you for your review. I'm sorry for the inconvenience. Can you please email me at sightnsea@robertshawaii.com. I don't show a Jenny H on our manifest. I would like to review what happened. Mahalo,

T
Twyla_K
February 27, 2025
Mechanical problems

The driver was very informative and did a great job. The first bus we were on broke down (this happens) but the second bus was constantly having trouble. The check engine light and engine temperature light kept coming on. The air conditioner was not working well on the bus so it was very hot. The replacement bus seemed to be falling apart and the air conditioner filter screens were plugged. We were so excited about this tour but mechanical mishaps put a damper on the day. I felt bad for the driver having to make apologies.

Operator response

Aloha Twyla, We appreciate all reviews. Thank you for sharing your unfortunate situation. Please email me at sightnsea@Robertshawaii.com. I would like to investigate this future. Mahalo,

T
Timothy_R
January 14, 2025
Great tour, super value compared to Cruise ship offerings.

Excellent guide who provided a ton of information about Hilo and the Big Island. Pick up was right at the cruise terminal, so it was super easy to get on board.

Operator response

Aloha Timothy, Mahalo for sharing your experience and a excellent review. Mahalo,

J
John_I
January 2, 2025
Excellent Overall!

Grover was our driver/ guide. He was pleasant and knowledgeable about all aspects of this tour. We visited Volcanoes National Park shortly after an eruption and it was fabulous. I highly recommend this tour.

Operator response

Aloha John, Mahalo for your excellent review. We appreciate you sharing your wonderful experience. I'll be sure to relay your compliments with Grover. Aloha,

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