Heathrow Airport to/from Cambridge Private Transfer

Description

We are a London-based company with over 10 years of experience, offering reliable transportation services with professional drivers. All our vehicles are fully insured, licensed, and authorised by Transport for London. We prioritise punctuality and ensure every journey is smooth and timely, respecting your valuable time with our commitment to excellence. Our services cover all types of private transfers. We offer transfers to and from London airports, Cruise Ports across England, and personalised private tours. We are dedicated to providing fast and efficient services with a focus on comfort and reliability. We offer a modern fleet of electric, hybrid, plug-in hybrid, and diesel vehicles, combining eco-friendly options with traditional reliability. We actively use customer feedback to refine our services and ensure a superior travel experience!

Tour Options

Highlights

What's included

Pickup Locations & Times

Important: We kindly encourage all passengers to read the full description to ensure they are fully informed about the service. Flight Monitoring We actively monitor your flight in real time. Whether your flight arrives early or is delayed, your driver will adjust accordingly to ensure you are collected on time. Driver Details & Communication Your driver’s name, phone number, and vehicle details will be sent within 12 hours of your scheduled pick-up, via email, text message, or WhatsApp. Please contact us if you have not received these details. For the best experience, we strongly recommend providing a mobile number that is available on WhatsApp or iMessage, as many of our clients have found these channels to be the most reliable way to stay updated. The driver will keep in touch and confirm their exact arrival time. If you use WhatsApp or iMessage, you will receive live updates. Please ensure your phone is switched on after landing to allow smooth coordination. If you encounter any issues, you can always reach the office or driver using the contact details provided. Meeting Points – Heathrow Airport The pick-up location at Heathrow Airport depends on the terminal where your flight lands. Our drivers provide a meet-and-greet service inside the arrivals hall at the designated meeting point for your terminal, holding a board with your name for easy recognition. Each terminal has a designated meeting point to avoid confusion: Terminal 2: WHSmith (Arrivals Hall) Terminal 3: Caffè Nero (Arrivals Hall) Terminal 4: Costa Coffee (Arrivals Hall) Terminal 5: Costa Coffee (Arrivals Hall) If you cannot locate your driver, please remain at the meeting point and call the number provided. Waiting Time Policy We understand that passport control and baggage claim may take time, so our policy allows for generous waiting: Free Waiting Time: 75 minutes from the actual landing time. This includes 60 minutes at the meeting point plus an additional 15 minutes grace. Extended Waiting: If passengers doesn’t show within 75 minutes, extended waiting fees will apply thereafter. Charges are applied per 15-minute slot, depending on the vehicle category: Saloon: £12.50 per 15-minute slot, MPV / Executive: £15.00 per 15-minute slot, Large MPV / Business MPV / Luxury: £17.50 per 15-minute slot. These fees cover parking and driver time. Payment can be made in cash to the driver or by card, via a secure payment link. Communication During Delays: In case of major delays at passport control or baggage reclaim, please notify your driver immediately to avoid confusion. No-Show: If after 90 minutes from landing the passenger is uncontactable or fails to show up to the meeting point, the booking will be classified as a no-show, and a refund will not be possible. Meet & Greet & Luggage Assistance Your driver will meet you at the designated point, assist with your luggage, and escort you to the vehicle. Assistance is provided for both loading and unloading to ensure a comfortable experience. Luggage Allowance Our fleet is designed to accommodate both passengers and their luggage comfortably. Allowances per vehicle type are: Saloon: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons. MPV : Up to 4 passengers, 4 large/medium suitcases + 4 carry-ons. Large MPV: Up to 6 passengers, 6 large/medium suitcases + 6 carry-ons. Executive: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons. Luxury: Up to 2 passengers, 2 large/medium suitcases + 2 carry-ons. Each passenger may also bring one personal item, such as a handbag or backpack. Oversized Luggage: Items such as surfboards, golf clubs, or bicycles may not fit in standard vehicles. Please inform us in advance so we can recommend a suitable vehicle. If your total luggage exceeds the allowance for your booked vehicle, an upgrade to a larger vehicle will be mandatory for comfort and safety. It is therefore very important that you inform us of the exact number and size of your bags in advance. Please read the luggage information carefully, as sending an unsuitable vehicle may result in your luggage not fitting. Service Limitations We are not liable for missed or cancelled flights. If your flight is cancelled or diverted, this will be treated as a cancellation by the passenger, and a new booking will be required. Gratuities are not included in the fare and remain at your discretion. Please note that last-minute bookings are subject to availability, and confirmation will depend on driver and vehicle allocation at the time of request. After Your Journey We would be very grateful if you could share your experience on TripAdvisor or Viator. Your feedback helps us maintain service quality and assists other travellers in choosing reliable transfers.

Traveller Ratings

Important Information

• Public transportation options are available nearby
• Suitable for all physical fitness levels
• For Heathrow airport pick-up, please send us your flight number and your full drop-off address/location.

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