Guided Coral Reef Snorkeling Tour
Description
Steps Beach, Tres Palmas Reserve is a protected natural reserve that has beautiful reefs with color and local marine life. It has many types of coral including lots of stunning elk horn coral. One of are certified guides will safely guide you through the reef and help show you things that may be hard to first see.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- We need to know for each person Shoe Size (male or female)
Reviews(137)
My wife and I had a great time on our snorkeling trip. Meredith was our guide and was very knowledgeable about the marine life we were able to see.
Swam through a school of blue tang. Was an amazing experience.would definitely recommend. If you need assistance in swimming ask for the floatation device. Brother got tired and needed help swimming back.didnt get the floatation because didn't think he needed it
This experience was awesome! Highly recommend if you want a guided snorkeling tour. We saw several turtles and a great variety of fish. Super fun!
Great experience wonderful tour guide seen lots of turtles and fish highly recommend them
Stay away. Scam. Lack of communication, two separate Joeys communicating w you and triangulating, lack of clarity w instructions. Flake. Guide didn’t show then I got yelled at when requested whereabouts . Have all the text messages. Requested refund. Told they’re not the owners. Requested owner info. Have not received. No other contact info on website. Just awful. *Rent your own gear from the paddleboard shop down the beach (Black Eagle Beach) as they are friendly, helpful, and much cheaper.
Would not suggest. Wear a life vest if you go. Tour guide was not attentive. We did not have a pleasant experience.
Hi Bernice, Sorry you did not have a good time. Unfortunately not everyone is comfortable in the ocean, same as you. We offered life jackets and you declined them. And all of our guides are extremely attentive however it is up to you to swim on your own and you wanted the guide to pull you on a body board. He did his best but had to also be attentive to the rest of the group and not just you. For your future bookings we recommend booking a private experience to get the extra attention you want
Would never recommend this tour. We never went due to a swell and the operator called the day before to notify us and stated “I’m sure you didn’t notice because most people don’t but it’s no refund so we can reschedule’l I did find my booking and it clearly says I can get a refund as the tour is weather dependent. Despite that truth the operator is refusing to refund our money. I’ve used Viator many times without an issue so I’d highly recommend selecting one of the many other snorkeling tours offered!
Unfortunately you booked an all sales are final ticket that is only able to reschedule. As stated the conditions were safe and doable we gave you the opportunity for a better clear day. You agree to reschedule for the following day, then did not show up and demanded your money back.
If you can’t swim, you need to ask for a life vest. I assumed there would be one because all my past experiences there were always a life vest. Also the waiver location was different from the Viator meet location. Voicemail was not setup when I tried calling but I was able to get a text response when I got to the location indicated with the waiver. After texting that I would like someone to drop off a life vest, the person said he/she tried to contact someone but offered that I can join the 1pm group. Of course I have to check with the family if it conflicts other plans.
We are sorry you did not enjoy the experience, however it is stated at the time of booking that you are required to have basic swimming skills. We did offer a life jacket and it was declined prior to arrival by you. We then offered to move your tour to 1pm to be able to return to the shop to get a life jacket for you and you declined that as well. We also did our best to help you but you book a group tour and our guides need to provide our excellent attention and skills to all other guest as well. Our locations are all the same since 2017. We strongly recommend booking a private tour with swimming lessons prior to booking a group tour
This company was super professional and instructions were provided in a timely and thorough fashion. We had a follow up question about our meeting place and called and then gave us an exact spot. Our guide, Juan, was right on time. Welcoming, helpful, confident and he clearly spends a lot of time in the ocean. I was nervous to snorkel (sometimes fish and deep water scare me) but he was so helpful that the experience was really relaxing and fun!! He said he also does diving tours and we will definitely be booking one with him when we come back!
We saw so many colorful fish and even a tarpon! Our guide was great at pointing out interesting fish and coral. Amazing experience!!
