Gozo Full Day Buggy Tour with Boat Ride

We booked the Blue Lagoon and Gozo UTV Tour through a representative named Claire at our hotel. She described it as one of her favorite excursions, so we felt confident booking it despite the relatively high price (€85 per person). Unfortunately, the experience was poorly organized from beginning to end. The first issue occurred immediately after arriving at the harbor. We were told someone would call us by name, but nobody showed up. After waiting more than 30 minutes, we had to contact Claire ourselves before eventually being allowed onto a boat. Things became even worse when we arrived in Gozo. Once again, nobody was waiting for us. No staff member knew who we were, and nobody seemed aware of our booking. We spent another 30 minutes searching around the marina looking for assistance, followed by an additional 30–40 minutes waiting in the sun with no information about what was happening. We were then transferred between different employees, none of whom seemed properly informed about our reservation. Eventually, we met a guide near the Citadel who openly admitted he had not been told we were joining his group and was already handling other guests. As a result of all these delays and organizational failures, we were given less than ten minutes to visit the Citadel, one of the main attractions of the tour. The most frustrating part is that this was our last day in Malta. We lost valuable vacation time dealing with confusion, waiting, making phone calls, and trying to locate staff instead of enjoying the excursion we had paid for. After the tour, I sent a detailed complaint directly to the company requesting a refund or at least some form of compensation. The company never responded. Not even an acknowledgment of the complaint. What made the situation even more disappointing was the response from Claire, the representative who sold us the excursion. After all the issues we experienced, she stated that the situation was not her responsibility because she “only sells the tours.” As customers, however, we purchased the experience based on her recommendation and through her direct assistance. Being redirected and having nobody take ownership of the problem only added to our frustration. Mistakes can happen in any business. What truly disappointed us was the combination of poor organization during the tour, the lack of accountability when problems occurred, and the complete absence of customer service afterwards. For a tour marketed as a premium experience, the service fell far below reasonable expectations. Based on our experience, I cannot recommend this company.

Good fun driving in convoy along public roads but very safe as the guides made sure junctions were controlled. A good mix of sights to see but would have preferred a bit more "off road" but I guess they are restricted by what is avaiable. The intro and safety briefing was excellent and the price was reasonable. All said, a fun day out.

Wonder ride and sightseeing in Gozo. Tour guides were excellent and kept things on time and safe while driving the streets.

A full on day of varied travel, many bus, ferry, off-road buggies (also on road) and small tour boats. Buggies and quads following expert guides around Gozo seeing all the highlights and experiencing the fun drive. Three course lunch and mid afternoon drink. Combined with several highlight view spots and tour boat trip of sea caves. A good package and our group was a good mix of ages, all looking to enjoy the day

Our Malta trip was just 4 days and we were staying in Valletta and wanted to get a taste of beautiful Gozo so booked this tour which was incredible!!!, we got to travel Gozo roads, visit churches, beaches, countryside and also on the way back we passed very close to Comino Island. Definitely recommend this tour as it was packed with beautiful places and photo opportunities. Thank You Gozo Pride and Joe for such an amazing route!!!

Loved the whole day.Mark our lead buggy man and guide was cool.Saw alot of the island and meet some nice people.If you have short time in Malta ,this tour to Gozo is a great way to spend a day.Lovely bus driver too.👍👍👎

Great way to see Gozo. Kuki our guide was knowledgeable and the carts a good bit of fun. Dinner encounters was also a great touch as was the boat trip back which takes you via blue lagoon and caves

Me and my partner had a amazing day in Gozo, we drove a buggy all around the island included lunch and beautiful scenery, our tour guide mark was amazing and made the tour fun and very educational, telling us about the history of the island, thank you mark your a top man, honestly out of everything we have done on this holiday I would highly recommend this tour it was one of the best days we had out here, and I will definitely be returning and taking out a quad next time, get yourself down there guys you won’t regret it, and thanks again to mark 👊🏻

A superb experience and one not to be missed if you are travelling to Malta. Picked up from our hotel and then took the fast boat across to Gozo. Had a day in a Jeep with 5 of us (we were a couple) and felt it was our own private tour ( good value for money) Godwin was an excellent guide, very funny and knowledgable and adapted to any of our requests. Great trip on the boat through the caves (don’t miss out, only 5 euros), and some great opportunities for pictures to capture the memories.

Very fun experience. Wesley our guide was very friendly. Amazing boat tour through the caves. Fully recommended. A very quiet island with great beauty.