Excursion to Jhony Cay, Aquarium, Bay Tour and Mangroves.

The Good: The islands themselves are beautiful, and the actual tour guides were very nice. The Bad: The organization and constant upselling ruined the experience. To start, they tell you to arrive by 8:30 AM, but the representative didn't even show up until 8:45 AM. Even though you’ve already paid for the excursion, they nickel-and-dime you from beginning to end: The Coral Reef Trap: They start by quoting exaggerated prices to see the coral reef (which you can’t even really see). Then, they drop the price to 10,000 COP per person and ask who wants to go. Even if you say no, if the majority of the group votes yes, you are forced to pay for it anyway. Overpriced Rental Gear: When you get to the aquarium, they offer snorkel masks for 20,000 COP, claiming they will cost more once you get to the island. That's a lie—when you arrive at the island, the exact same masks are offered for 10,000 COP. On top of that, the masks they actually provide are in horrible condition. Aggressive Sales Pitches: At every single island stop, they tell you that you must follow a specific person to hear "important information." In reality, this person just holds you hostage for 15 minutes trying to sell you something else. Final Verdict: It is an exhausting money grab from beginning to end. Incredible scenery, but be prepared to constantly defend your wallet.

It is an unforgettable experience, you know all the places they describe on the tour and additional tell you that for paying $10,000 p/p they take you to see the Barrier Reef (very nice). Recommended. The guides (Christian, Juan) and Marlon the lifeguard, were super formal, we evidenced that they really know their island from all the knowledge they shared with us, the guide Juan took some photos with GoPro underwater in the aquarium, I recommend paying for the photo package🤩

We loved the experience. The landscape is sublime!! Good organization, the guides give you all the tourist explanation of each sector visited. They offer to take aquatic photos for 50,000 cop for families of 4 and take you to the coral barrier to see them for 10,000 cop per person. The mangroves the sighting is quite far away but the explanation is very good. Recommended.

The places are amazing. Although at the time we went there were many people. You couldn't walk. The boat guide was very friendly and charismatic. However, the “guide” that greeted us at Johnny Cay was the opposite. Ever since we got off the boat we met Anthony, a guy screaming from minute 1, bordering on violent; treating tourists badly and even his colleagues who distributed orders on the tables. It was really exhausting to share space with him, as we ended up stressed and with a headache with his screaming and violent attitude. We even wonder if he was under the influence of any drug, really unexplained his behavior.

I bought the activity for December 21, 2023 at 09:00 but Morgans Tours canceled it, the reason was because the authorities prohibited maritime activities that day due to bad weather, something completely understandable. The problem is that I have been trying to make the return for 4 months and they don't even respond to the email, much less the phones. I quote from your voucher "100% REFUND for bad weather or cancellation of the FULL TOUR". I do not recommend this company at all, or hiring for this type of activity online.

Very precarious and dirty, everything without space for tourists, they charge anything to leave the bags in a plastic bag. The transparent sea, the beautiful fish Divine place to be able to exploit better and serve tourists better

Very delighted with this tour! It exceeded my expectations, I thought that because it was very economical we wouldn't like it, and it was the opposite. 5 stars .

Excellent tour. Everything offered was what they gave us. Excellent security, attention and above all a lot of kindness.

Everything was wonderful What a great tour According to what was paid Recommended , the guides are very knowledgeable in the field as well as fun, experience in unrivalled

We buy the package with Despegar.com and they have an operator in San Andrés called "Mrs. Chamelis", which if you have reservation does not attend given that she hopes to sell the available quotas to Jhonny Cay to the perosnas that arrive with cash, after 1 hour in line to those who have reservation tells them that they "run out" the quotas and that "touch" or change destination to an island in the high seas (Cay rock ... That is nothing more than a beach of a hotel that is not on an island and less offshore)... That if you want to go to Jhonny Cay you can but you have to repay in addition to the tax another 10 dollars... We made the best change because you came in bad faith... And they took us to the aquarium left us until 1 pm and then they put us on the boat and tell us that the bay tour (which is supposed to pay) is worth 3 dollars... Then they take us 500 meters from the mangrove and we see them from that distance and that is the whole "walk" to the mangrove. Very bad experience with the package purchased on despegar.com and with Mrs. Chamelis. In the photo you can see the mess