Day Trip to Tulum, Coba and Cenote Maya

Loved seeing the ruins and learning about the Mayan culture, but wished they provided us more than what I could have googled myself. We spent a lot of time in the bus/ van, touring different resorts/hotels picking up people, and then once we got to the site, there was another long wait getting the tickets. They do this everyday, and quite disorganized still! In Coba, there was a demo of a Mayan spiritual blessing ritual. The shaman picked a few people ‘to be blessed’ . We were handed a carved images they sell at the gift shop. After this, we were asked to meet up with him, as he has a ‘special message’ for us. We did not want to be disrespectful, so we did see them; but only for him to ask if we wanted to purchase the item. We said no, and he told us that we have ‘negative energies. Omg!!! The Cenote experience was awesome; sadly we were with a group of ladies, who were so loud! Could not get to enjoy at least few minutes of peace with nature. Buffet ‘lunch’ was delicious; probably because only we were all starving, having the ‘lunch’ at 4 pm. I’m giving 2 stars for the crew who are friendly and I know they are really trying their best. And another for the food and the Cenote. Overall, will not recommend if you value your time. They will not explain schedule with you, since you re stuck with them all day! If you can find a tour that has smaller group, that is priced higher, then go for it; well worth all the hassle! We have travelled may places; disappointed with this tour.

Tour guide was rude not helpful left people and made them catch a taxi we spoke English and many others did but the workers would hardly translate and when we asked him to he would get mad , spent most of the time on A bus and was rushed at every stop we went to

What an amazing day full of history and many Myan experiences....a must do for anyone visiting the Myan Riviera. Unexpected extras we did not expect.

Tour Bus Driver Fransisco and Guide Eddy were nice to all, cooperative, and provided the right advice and good history knowledge. We enjoyed the whole day trip. Very friendly Guide

The guide practically left us free time, explained very little on the tours and offered many things to sell, I would have preferred a better attitude from the guide.

Terribly disappointed. Booked this day trip after reading about it through TripAdvisor. The contract said I would be picked up from my hotel. I was then instructed via email to wait at a pick up point 18mins away from my hotel. Still it was fine as I am fit and well enough to walk. We were also reminded to be punctual or would be considered 'No show'. I got to the pick up point 25 mins early. At 8.30am the pick up time, there was no one there, no representative. I had to make long distance calls to the office twice having to wait each time. The representative on the phone said the guide is on the way to pick me up, every time I phoned them. I was running up and down the street looking for the representative and asking for any information., in the hot humid weather all sweaty. They finally arrived 45mins late without apology nothing. I was then transported to another coach bus where we all had to wait and pick up more passengers. The tour didn't start until after 12pm. A few of the guests told me they were picked up at 7am and had been waiting since. The tour was very rushed perhaps to make up for the time. It ended around 7pm. We wasted half a day on the road. Also, the tour guides and coach driver were promoting/pushing their products like drinks and rides. They stopped being friendly and ignored me throughout when I refused their products.

I was taught that if I don't have any positive to say better not to do it. My wife and I are upset with the service, that's it. Thank you

Tulum was beautiful and Pablo was a great tour guide.he was very knowledgeable. I likes that he spoke in Spanish and English. He even taught us words in Maya language.

The trip was rushed. You complete 4 sites but with little to no time to actually enjoy them. The cenote/Mayan lunch was disappointing. The food was good however when we arrived a Mayan blessing was given to the group which felt more like a sales pitch. I understand that sales support these communities and its important to purchase souvenirs or tip locals when you can, but with so little time, our tour guide went on and on on how lava rocks saved his life, pretty much gave us his entire life story in the sales pitch which didn't help with such limited time that we had to eat and enjoy the cenote. As soon as we got in and my kids started enjoying the water we were told we had to get on the bus. Our last stop was in 5th ave in Playa del Carmen. Since we were staying in Playa del Carmen we were asked if we wanted to be dropped off first at our hotel because if we went to the last stop we would have to take a taxi on our own to our hotel (the package included pick up and drop off at hotel). I didn't complain because that was our plan all along to just ditch the group in the last stop, I figured they would only give us small amount of time on the last stop anyway. This was a cheaper tour option from what we browsed so I guess you get what you pay for. I wouldn't recommend this tour.

Unmissable! The day trip was unmissable! Nothing to claim and everything to enjoy and admire!! The weather was also very friendly and we hired a guide inside the Coba - otherwise it doesn't make cultural sense if you don't explain the ones you're seeing - brings a lot The xenote experience was wonderful as well as Tulum that there is nothing to claim with the beaches (that day ) without laggard