Club Mobay Fast Track Lounge with Private Airport Shuttle
Description
Arrival Services, Lounge and Private Hotel Transfer: Upon arrival at Montego Bay’s Sangster International Airport, make your way to the Club Mobay meeting point, where your club rep awaits. Fill out your immigration forms and move through customs and immigration with your fast-track service. Your host then helps you in picking up your luggage and escorts you to the Club Mobay arrival lounge. Please proceed to our desk no8 to get your private transportation service. Departure Services, Lounge and Private Hotel Transfer: For your return, enjoy personalized hotel pickup. At Sangster International Airport, check in for your flight and continue to the Club Mobay information booth, located next to the entrance for security and immigration. Register for your lounge access here, and then sail through security and immigration, bypassing the regular line with your fast-track access. Head inside the Club Mobay departure lounge, on the mezzanine level next to Gate 9.
Tour Options
Itinerary
Arrival Services, Lounge and Private Hotel Transfer: Upon arrival at Montego Bay’s Sangster International Airport, make your way to the Club Mobay meeting point, where your club representative awaits. Fill out your immigration forms, with assistance from your representative as needed, and move through customs and immigration quickly with your fast-track service. When you’re ready, you’ll be transported by private, air-conditioned vehicle to your hotel. For your return trip, enjoy personalized hotel pickup in one of the zones listed above. At Sangster International Airport, check in for your flight and continue to the Club Mobay information booth, located next to the entrance for security and immigration. Register for your lounge access here, and then sail through security and immigration, bypassing the regular line with your fast-track access. Head inside the Club Mobay departure lounge, on the mezzanine level next to Gate 9.
Highlights
What's included
Traveller Ratings
Important Information
- Infants and small children can ride in a pram or stroller
- Specialized infant seats are available
- Suitable for all physical fitness levels
- NOTE: you MUST include all passenger names when booking in order for your lounge to be confirmed
- Child and Infant seats available at extra charge, on request basis only.
Reviews(80)
Very efficient. Was meet by representative at arrival gate who walked us through the process. It was very easy and stressless getting through immigration and customs. Enjoyed Club Mobay Lounge and had a very professional, but personable driver to the hotel. I will do it again.... Thank you Club Mobay!!!!
We truly appreciate your recommendation and look forward to welcoming you again in the future!
Ricardo Swaby was the best driver I’ve had in my travels to Jamaica! He was a superb driver. I felt very safe. Taught me a lot about the Jamaican parishes and each of their contributions to the island.
Thank you for your wonderful feedback! We’re thrilled you had an amazing trip and enjoyed the snorkeling, Rick’s Café, and the overall experience. We’re also glad Michael made the journey informative and enjoyable. We appreciate your recommendation!
great service, well worth the money. staff so friendly & helpfull
Thank you for your feedback! We’re glad you enjoyed our service and found our staff friendly and helpful.
The Club Mobay experience was excellent. Highly recommend it. However, the “private” transfer operation from Holiday Services was awful. Upon arrival, and after leaving the club, we were told to stand at a certain spot on the curb and wait for our car. Thirty minutes later it finally arrived. Upon departure from our hotel to the airport, I guess the “private” in the booking was ignored and we were shoved on a bus with a crowd of others and made multiple stops along the way to pick up more. I’ve written to Holiday Services multiple times. No response. Do not select this option. Absolutely get the Club Mobay experience, but select your transfer from someone, anyone other than Holiday Services.
Thank you for taking the time to share your feedback. We sincerely regret that your transfer experience did not meet expectations. This matter was addressed internally at the time, and we were in direct communication with the parties involved, with both sides reaching a satisfactory resolution. While it is unfortunate that a review of this nature was still posted afterward, we respect your right to share your experience. We remain committed to improving our services and ensuring clear communication and high standards for all guests moving forward.
Front desk should be retrained. A little harsh/borderline rude but the serving staff were lovely and polite. Brought my 13 yrs old nephew later and they told me I could eat but he couldn’t. Not sure how that would work, him watching me eat. They claimed I didn’t have a reservation but I spent more than an hour there and the place was empty. Amazing. Jamaicans are treated so badly when they come home. I see it in the hotels, the restaurants everywhere. So disappointed in my people, love them but the treatment is so obvious, I’m not the only one who sees this.
We appreciate the time taken to share this review. Please note that the concerns mentioned are certainly not indicative of the norm and will be taken into consideration as Club Mobay reviews their processes to ensure consistent delivery of quality right across the business. Sincerely, Holiday Services Team
Beautiful lounge looking over the airport field food and drinks was superb fast and easy to the plane worth the money get club mobay
Thanks for the great review! We're glad you enjoyed the lounge experience—Club Mobay really is worth it for the comfort and convenience. ✈️🍹🛋️
Lyle was nothing but professional! He was knowledgeable about the history and was willing to share information about your beautiful country. He was a safe and curiosity driver and very friendly! 10/10 recommend!!
Thank you so much for the kind words about Lyle! We're glad to hear he provided a professional, informative, and friendly service. His knowledge of Jamaican history and culture added value to your experience, and we're happy he ensured your safety and comfort. We appreciate your recommendation and will pass on your praise to Lyle!
Have your receipts for what you paid for printed out just in case they don't have your information in their machines correctly
Arrival experience was amazing. Person met us as we deplaned and stayed with us until the driver arrived. Departure was not so smooth. Driver told us to go to a woman dressed in black. That direction was incorrect. After we checked into our airline we asked where to go and told to just go to security. We waited in the regular line. Luckily it was pretty quick. Once through security we did find the Mobay lounge. Just make sure you are aware the service is different for departure than arrival.
Thank you for sharing your feedback regarding your recent arrival and departure experience with us. We're thrilled to hear that our representative provided excellent service during your arrival, ensuring a smooth transition from the airport to your transportation. Regarding your departure experience, we apologize that the instructions provided by the driver caused confusion. We would like to clarify that we send confirmation letters for both arrival and departure services, which include specific instructions for each experience. We encourage our clients to review these details carefully to know what to expect. Additionally, our booking details outline the specifics of each service, including any variations between arrival and departure procedures. We appreciate your feedback and would like to assure you that we value your experience and opinions. We will take this opportunity to review our processes to ensure that we continue to provide the best possible experience for our guests. Thank you for your understanding.
I recommend this experience for your travel. The process was easy. It was also affordable. Will use every time I travel.
