City Sightseeing Berlin Hop-On Hop-Off Bus Tour
Description
Discover the sights of Berlin aboard a double-decker City Sightseeing bus with a 24 or 48-hour hop-on hop-off bus ticket! With the bus tour you'll witness all of the must-see spots in this vibrant city! As you travel, you will enjoy panoramic views from the open-top deck, and have access to an informative audio commentary, available in 12 languages! You'll have the choice between the Classic Route of Berlin and a combined ticket allowing you to see both the Classic Route and the Trendy East Berlin & Wall Route.
Tour Options
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Season: All year round
- Classic Tour - included in all tickets:
- First departure from Stop 1 at 9:30am. Last departure from Stop 1 at 4pm
- Tour duration - 2 hours. Frequency - every 25 - 30 minutes
- Trendy East Berlin & Wall Tour - included in the All Lines tickets only:
- First departure from Stop 1 at 10am. Last departure from Stop 1 at 5pm
- Tour duration - 60 minutes. Frequency - every 40 minutes
- The on-board audio commentary is available in English, German, Chinese, French, Italian, Japanese, Spanish, Polish, Portuguese, Hebrew, Arabic, Turkish.
- Mobile and printed paper vouchers are accepted on this tour and can be redeemed at any of the stops along the route
- With your voucher, enjoy flexible access for up to 3 months from the travel date you select at check-out.
- On arrival in Berlin, download the 'City Sightseeing Berlin' app to check the latest times, stops and updates to get the most out of your experience. Free WIFI available on all buses
Reviews(1,012)
The tour quality was fine. Overall, we enjoyed it. We found the stopping points to be inconsistent and often found ourselves running to catch the bus before the driver left without us as we were waiting where they dropped us off and that wasn’t where they picked us up. More frequent buses would have been nice. However, the reason for this review is that at 6pm, they stop the bus and kick you off wherever you are, in a strange city, with no means of getting back to where you started. Fortunately, we were staying with family so we could call for a ride and fortunately, we were in a safe part of the city. We could have been stranded.
Have waited nearly an hour for a bus to "hop on" that should be here every 30 minutes. Terrible service will be looking for a total refund.
Had a very rude driver who advised that stop 14 (Train station) would be the last stop on the tour but he then drove from stop 11 to 14 without stopping, turning right and missing out Brandenburg Tor and the Reichstag, both of whom we wanted to see. He refused to accept any responsibility for this and claimed he didn’t know anyone was still onboard, even though there were passengers downstairs and upstairs. Very rude man and this will put me off ever using this company again.
Dear David, Thank you for your honest feedback. We are very sorry to hear about your experience and understand how disappointing it must have been to miss important sights such as Brandenburg Gate and the Reichstag. The service you describe is not the standard we aim to provide, and we regret the frustration this caused during your visit. We appreciate you taking the time to share your experience, and your comments will be passed on to the local team for review. Kind regards
Confusing to find outside of central train station , tourist center was not very friendly , construction around train center made it more difficult , and after 1 hr , the bus driver instructed all of us to get off said bus as his shift was over and he needed to get the bus back to the terminal . Meanwhile we are dropped off in a park , we have no idea wheee we are nor how to get Back to the train station!!! Cmon !!??
Dear Customer, Thank you for sharing your feedback about your experience with City Sightseeing Berlin. We are sorry to hear that the start of your tour was confusing due to construction works around the central train station and that this made it more difficult to locate the boarding point. We understand how this can affect the beginning of the experience, especially in a busy city environment. Regarding the situation at the end of your journey, we would like to kindly clarify that our hop-on hop-off service operates on a published timetable with defined operating hours. These schedules are clearly communicated in advance and available on our official information points and materials. At the end of the operating day, the service must return to the depot, and therefore all remaining passengers may be asked to disembark at the final operational point. We understand this may have caused inconvenience, especially if it coincided with your plans, and we are sorry for any confusion this may have caused. That said, we regret that the information provided on board at the time did not make the situation clearer or offer sufficient guidance to help you return comfortably to the train station or orient yourself in the area where you were dropped off. Your comments have been shared with our Berlin team to improve both communication and passenger support, particularly in situations where service hours are coming to an end. We appreciate your feedback, as it helps us continue improving the clarity and overall experience of the City Sightseeing service. Kind regards, City Sightseeing Berlin Team
Payed €20 and thought it was worth it as it’s easy to pick and choose which stops you get off and how much time you spend at each stop with regular bus. Ticket seller called Waji was very helpful and informative.
Dear guest, Thank you for the kind review. We are happy to hear you found the tour good value and enjoyed the flexibility of getting on and off at your own pace. It is also great to know that Waji was helpful and informative when you joined. We will share your kind words with him. We hope you had a great time exploring Berlin. Kind regards
Waji was very friendly and helpful when selling our tickets describing the tour in great detail and upgrading us for the green line aswell as red
Dear Ed, Thank you for the kind review. We are happy to hear that Waji was friendly and helpful when you joined the tour. It is great that he took the time to explain everything clearly and helped you with the green line upgrade. We will make sure to pass your kind words on to him. We hope you enjoyed exploring Berlin with us. Kind regards
Waji provided us with excellent advice; the tour is very beautiful!
Dear Guest, Thank you for the kind review. We are glad to hear that you enjoyed the tour and had such a positive experience with us. We truly appreciate you taking the time to share your feedback and are pleased that you chose to explore Berlin with us. We hope to welcome you again on a future visit. Kind regards
The sound system worked only half the time.
Dear Jean-Marie, Thank you for your honest feedback. We are sorry to hear that your experience did not fully meet your expectations. We appreciate you taking the time to share your thoughts, as guest feedback helps us understand where improvements may be needed. Our goal is always to provide a smooth and enjoyable sightseeing experience, and your comments will be shared with the relevant team for review. We hope to have the opportunity to welcome you again and provide a better experience in the future. Kind regards
Really good bus tour going past all the major sites in Berlin along the two routes. Commentary was pretty good. Enjoyed the sunshine. Hopped off a couple of times.
Dear Guest, Thank you for the lovely review. We are very happy to hear that you enjoyed the Hop-On Hop-Off Berlin tour and that you were able to see all the main sights along the routes. It is great to know you enjoyed the commentary and had time to hop off and explore. We truly appreciate your feedback. Kind regards
The worst hop on hop off experience we have had. No welcome when you get on, no headphones offered. No communication from the driver telling you what stops you are at. We hit traffic and a demonstration, still no communication as to what was happening! In the end we had to stand up go down stairs and ask to get off. We only completed 1/2 the route. There are other companies that do the same so my advice is shop around
Dear Helen, Thank you for your honest feedback. We are very sorry to hear that your experience did not meet expectations and that communication and service onboard were not as they should be. This is not the standard we aim for. Your comments are very important and will be shared with our team to help us improve. We truly appreciate you taking the time to share this. Kind regards
