Burj Khalifa: At the Top (125 floor) with the Cafe Treat
Description
Visit the observation deck of the Burj Khalifa ( 125th floor), the tallest structure on the planet, for outstanding views of Dubai. Also, enjoy a pastry in the Cafe located on the ground floor. Important note: At the Top + The Cafe , includes only 1 soft drink or 1 pastry, (Hot beverage is not included)
Tour Options
Itinerary
A view from the tallest building in the world sounds like quite the experience and you can enjoy mesmerizing views of modern Dubai's landscape. On the way back continue your journey to The Café for a signature treat and pastry of the day. Important note: At the Top + The Cafe , includes only 1 soft drink or 1 pastry, (Hot beverage is not included)
Highlights
What's included
Pickup Locations & Times
HOTEL TRANSFER ( PICK UP) IS ONLY AVAILABLE IF THE OPTION SELECTED • If TICKET only option selected - please make own arrangement to "At the Top, Burj Khalifa" ticket counter, located on the lower ground level in The Dubai Mall, opposite the food court. • Please note that the "At the Top, Burj Khalifa counter", Dubai Mall and Burj Khalifa are all part of the same complex. • Get accurate directions by asking at the Dubai Mall Service Desks or look for signage indicating the direction to the Burj Khalifa. • Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays. • If Ticket + Transfer option selected - The time you have selected will be Burj Khalifa visit time and hotel pick up will be 01 hours prior to the selected visit time. • The Hotel pickup is only available from hotels in Dubai – Deira / Bur Dubai / Downtown / Al Barsha/Marina /Jumeirah / Palm Jumeirah area and Dubai Port Rashid Cruise Terminal and Dubai Harbour Cruise Terminal. Additional charges applicable to arrange pick up from any other locations.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- You will receive an instant confirmation email (VIATOR /TRIPADVISOR VOUCHER) after the booking is made, but it cannot be used to redeem at “At the Top - Burj Khalifa” ticket counter.
- You will receive another separate confirmation PDF voucher from the Tours Operator (Odyssey DMC) by email or by what’s app messenger after the booking is made.
- Please keep only that PDF voucher or 7-digit order number(on your mobile phone is fine) received from the Tours Operator (Odyssey DMC) and show to the staff at the Burj Khalifa entrance / ticket counter along with a valid photo ID for them to scan and collect the physical ticket.
- Please note that during peak tourist season, weekend and public holidays this option will also have some waiting time at the Ticket Counter / Elevator.
- Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays
- Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
- Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
- You can enter only at the time slot you choose, once inside, you can stay for as long as you like
- The booking confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
- If you selected the COMBO product , Please make sure you have read the instructions provided for that specific option
Reviews(10)
We found the visit very efficiently organised and luckily had no queuing, the viewing platform was quite busy but no problem to take lots of photos of the spectacular view. The only downside was we had paid extra for the coffee and treat, but did not realise it was coffee or treat which was a cookie, would not have bothered to pay extra for this as really wasn’t worth it.
Dear J3363TIlindab, Thank you very much for sharing your experience with us! We’re happy to hear that you found the visit well organised and that you were able to enjoy the spectacular views without any queues. It’s great that you still managed to take plenty of photos even with the viewing platform being busy. We’re sorry to hear that the coffee and treat upgrade didn’t meet your expectations. Your feedback is truly valuable, and we’ll be reviewing this option to make sure it’s clearer and feels worthwhile for our guests in the future. Thank you again for your thoughtful review — we hope to welcome you back for another wonderful visit! ✨ Warm regards, Mohisn Ahmed Khan Guest Services Department Orient Tours LLC
The driver was rude/ had a dirty van - with crumbs all over the seats. Dropped me off at the Dubai mall opposite end of the Burje Khalifa - with no real instructions as to the way I should go/ how to redeem the ticket -no service whatsoever. I didn’t even redeem the random Cafe treat.
Dear Jackie_L, Thank you for leaving a review on the Burj Khalifa experience. We regret to hear about the experience you have had. However, we would like to point out that your review merely reflects to the service provided by Burj Khalifa and not Orient Tours as we are only the selling agent. We will surely forward / share your review with the responsible department. In the meantime, we would like you to send us your booking details as that would help us investigate further. For that kindly send an email to guestservices@orienttours.ae Best regards, Nicole Raijmakers Guest Services Executive ORIENT TOURS LLC
Great view from 125th floor Must visit place in your lifetime Also has cafe with spectacular view and coffee Very reasonable prices
Dear Abhiaew2010, Thank you for sharing your valuable feedback about your Atmosphere afternoon tea that you have recently booked with us. We can truly feel your excitement about the visit when reading your review. So good to know that you were fully satisfied with but also with the services provided by the Atmosphere. We would love to see you on one of our tours/safaris soon again. Thank you for choosing ORIENT TOURS and taking the time to review us! Best Regards, Nicole Raijmakers Guest Services Executive ORIENT TOURS LLC
I loved this experience, one of a kind! Everything went really nice and smooth. The pastries at the cafe were delicious and the ladies at the store downstairs were very nice.
Dear Gavyn_S Thank you for sharing your valuable feedback about your Atmosphere afternoon tea that you have recently booked with us. We can truly feel your excitement about the visit when reading your review. So good to know that you were fully satisfied with but also with the services provided by the Atmosphere. We would love to see you on one of our tours/safaris soon again. Thank you for choosing ORIENT TOURS and taking the time to review us! Best Regards, Mr. Hammad Ul Hassan Abbasi Guest Services Executive ORIENT TOURS LLC
Stunning night view of Dubai city. A carpet of lights at your feet. You can see from above all the skyscrapers around the Burj Khalifa. Not suitable for those suffering from dizziness.
Dear Rosalba S, Thank you for sharing your valuable feedback about your Atmosphere afternoon tea that you have recently booked with us. We can truly feel your excitement about the visit when reading your review. So good to know that you were fully satisfied not only with the views but also with the services provided by the Orient Tours. We would love to see you on one of our tours/safaris soon again. Thank you for choosing ORIENT TOURS and taking the time to review us! Best Regards, Mr. Hammad Ul Hassan Abbasi Guest Services Executive ORIENT TOURS LLC
We were told that we will be served coffee or tea and pastries. The caffe shop said that only we can pick up a muffin or coockie, but NO COFFEE !!
The travel agency handled everything well and was helpful throughout the process. We went "off peak," but it was still too crowded to enjoy. Beautiful views though, but I wanted to leave quickly because of all the people. The watermelon juice in the drinks at the cafe were fantastic, I'd ask if you can get another drink instead of a pastry.
Dear Destiny_P, Greetings from ORIENT TOURS! Thank you for taking the time to share your feedback about the Burj Khalifa tickets and The Cafe visit you recently booked with us. We are glad to read that you found that we handled everything very well. We do our best to satisfy all of our clients and are happy to read that you felt in good hands. Best regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
The only thing i feel could change is seating when we were waiting to get a lift up. It was nearly a hour wait and it gets tiring. My son ended up sitting on the floor as he got tired. The lift upstairs holds about 15 people. Just a little squashed but it’s only 60 seconds to cover 124 floors. You’re ears even pop in the lift. The ride up is smooth and you hardly feel that you’re moving. The lift inside has a cosmic blue lighting effect that enhances the whole experience. I was surprised that the 124th was open top. It was great to feel the warm air of the Dubai night. It was a bit crowded up there but no one was rushing people to move along. We found a spot to sit and look at the beautiful lighting. You can climb a few flight of stairs to the 125th floor where there is another observation deck and where you can see and purchase a photo that they take of your group as you enter the tower. There is also a shop to buy merchandise. I loved the experience of this building. So beautiful was the skyline. I will definitely visit again.
Dear poorvipatel85, Thank you for sharing your valuable feedback about your At The Top visit that you have recently booked with us. Your 5-star review clearly shows how much you have enjoyed the visit and the magnificent views. We would love to see you on one of our tours/safaris soon again. Thank you for choosing ORIENT TOURS and taking the time to review us! Best Regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
We as a family were visiting the Burj and were very excited! We were even more excited to see the new offer of Coffee at the Cafe at Sunrise. We booked the tickets much in advance to avoid disappointment. So on the day of the appointment, i.e. 8 am, we excitedly got there on time. The Burj is linked to The Dubai Mall and so we had a bit of a walk before we made it to the entrance of the Burj. We were then directed to get our tickets and then to the lift that would take us to the 125th floor. Butterflies!! The lift experience was quite cool and it was amazing as it take lesser than 90 seconds to get to the 125th floor. On reaching the top, there were many tourists just circling the floor and looking down on the cars and roads that looked miniature in size. So then I decided to ask for the Cafe. Our disappointment hit a low when we were told that the Cafe is at the ground level. Nevertheless, we finished our circular tour of the 125th floor and decided to head down to the cafe. When we got there, there was a very big queue for the Cafe, and the funniest part was that the Cafe did not have any table seating but had side heighted chairs facing the wall. Lol. Since we had already paid, we said we could atleast see what was in store. After exactly 20 minutes of wait, we got to the counter which offered us 1 croissant from a choice of 3 and then either tea/coffee or juice. So as there was only one non-veg option, we decided to take that for the 3 of us but were told that the turkey croissant was out of stock. They had only one left! We took that. I ordered an espresso and my wife requested for a latte. Later we realised that there was absolutely no difference in the 2. Burj that happens to be the epitome for a Dubai visit had this to offer. Quiet shameful!
Dear AlwynCabral, Thank you for sharing your valuable feedback about your visit of At The Top + "The Cafe" with us which you have recently booked with us. We apologize for not having met your expectation about the cafe which was included in your package. Please note that all our tour descriptions mention that the cafe is on the ground floor at Burj Khalifa and not on level 124/125, however, to re-confirm this, we would like you to send an email to sarah@orienttours.ae with your booking details so that we can have a further look into this. Thank you for taking the time to review us. Best regards, Sarah P. Dubke Manager Guest Services ORIENT TOURS LLC
