Burj Khalifa At the Top– 124th Floor Silver Ticket
Description
Visit the observation deck of the Burj Khalifa, the tallest structure on the planet, for outstanding views of Dubai. This admission ticket to At the Top gives you access to gaze out at the city from 124th floor. At 452 m (1,483 ft) in the air. You can stand either inside or outside, and use the telescopes for a closer look at the sights, if you wish. When booking, select a ticket based on prime hours and non-prime hours.
Tour Options
Itinerary
At the Top, Burj Khalifa's 452 m (1,483 ft) observation deck, is one of Dubai’s most popular destinations. With your admission, you'll have exclusive access to the highest observatory in the world (124th & 125th floor). In the special elevator, be entertained by a multimedia presentation about the history of Dubai and the engineering marvel that is Burj Khalifa. Then peer out the observation deck's floor-to-ceiling glass walls that provide an unobstructed 360-degree view of the city, desert, and ocean.
Highlights
What's included
Pickup Locations & Times
HOTEL TRANSFER ( PICK UP) IS ONLY AVAILABLE IF THE OPTION SELECTED • If TICKET only option selected - please make own arrangement to "At the Top, Burj Khalifa" ticket counter, located on the lower ground level in The Dubai Mall, opposite the food court. • Please note that the "At the Top, Burj Khalifa counter", Dubai Mall and Burj Khalifa are all part of the same complex. • Get accurate directions by asking at the Dubai Mall Service Desks or look for signage indicating the direction to the Burj Khalifa. • Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays. • If Ticket + Transfer option selected - The time you have selected will be Burj Khalifa visit time and hotel pick up will be 01 hours prior to the selected visit time. • The Hotel pickup is only available from hotels in Dubai – Deira / Bur Dubai / Downtown / Al Barsha/Marina /Jumeirah / Palm Jumeirah area and Dubai Port Rashid Cruise Terminal and Dubai Harbour Cruise Terminal. Additional charges applicable to arrange pick up from any other locations. • Please contact us on the number or email on your voucher to reconfirm the pick-up time / location and also for the Burj Khalifa Order number / Barcode which you need to present at the “At the Top - Burj Khalifa” ticket counter.
Traveller Ratings
Important Information
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- You will receive an instant confirmation email (VIATOR /TRIPADVISOR VOUCHER) after the booking is made, but it cannot be used to redeem at “At the Top - Burj Khalifa” ticket counter.
- You will receive another separate confirmation PDF voucher from the Tours Operator (Odyssey DMC) by email or by what’s app messenger after the booking is made.
- Please keep only that PDF voucher or 7-digit order number(on your mobile phone is fine) received from the Tours Operator (Odyssey DMC) and show to the staff at the Burj Khalifa entrance / ticket counter along with a valid photo ID for them to scan and collect the physical ticket.
- Please note that during peak tourist season, weekend and public holidays this option will also have some waiting time at the Ticket Counter / Elevator.
- Please arrive at the redemption point 10 minutes before the scheduled time of your visit to avoid any delays.
- Due to high demand, your chosen time slot may not be available: if this happens you will be allocated a new time slot… a new time slot closest to your initially requested time subject to availability”
- Please note: Weather conditions cannot be guaranteed; there is no refund for hazy weather, when visibility would be low
- You can enter only at the time slot you choose, once inside, you can stay for as long as you like
- The booking confirmation is valid only for the specific date and time shown thereon and shall automatically expire upon the lapse of this specific date and time.
- If you selected the COMBO product , Please make sure you have read the instructions provided for that specific option
Reviews(261)
Due to the war in the Middle East, we were unable to travel to Dubai. We requested a refund for our entry tickets to the Burj Khalifa. This was denied and the company was unsympathetic and unhelpful in my opinion. We were advised by our government not to travel to Dubai so therefore could not use our tickets. I would not recommend this company.
Despite pre-booked time, we waited for 3 hours to get to the 124 floor and 1 hour to get back. Viator sent also confusing instructions.
Dear Dalia, Thank you for your feedback regarding your visit to Burj Khalifa. We sincerely apologize for the extended waiting time you experienced despite having a pre-booked slot. During peak periods, visitor volumes can significantly impact elevator access and exit times, and we understand how frustrating this must have been. We also regret any confusion caused by the instructions provided. Your comments have been noted and shared with the concerned teams for review and improvement. We truly appreciate your feedback and hope to welcome you again for a smoother experience. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
We booked this experience for my 70th birthday. We arrived ahead of our 530pm time but we were greeted with an extremely long queue. Even the fast track were queuing .We eventually got up to the top at 6.50 but by then it was then dark. We queued for over 30 mins to return to bottom as we had booked restaurant at 8pm. The whole point of this visit was to see the sunset! An extremely disappointing experience for my wife as I had previously visited with no problems. Will not return
Dear Brian, Thank you for sharing your feedback regarding your Burj Khalifa visit experience. We are very sorry to hear that your visit did not meet your expectations, especially on such a special occasion as your 70th birthday. We completely understand how disappointing it must have been to miss the sunset and experience long queues despite arriving early. Your comments about the timing and crowd management are important, and we will take them into consideration to help improve future guest experiences. We sincerely apologize for the inconvenience and regret that this visit did not provide the memorable experience you had hoped for. We truly appreciate your feedback and hope to have the opportunity to provide a more seamless experience on another occasion. Kind regards, Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
It was worth it, just that change of vehicle and drivers was a bit confusing as we had to wait extra
Dear Mary, Thank you for taking the time to share your feedback about the Burj Khalifa At the Top – 124th Floor Silver Ticket experience. We’re delighted to know that you found the visit worthwhile. We sincerely apologize for the confusion caused by the change of vehicle and drivers, as well as the additional waiting time. Your comments are truly appreciated and have been shared with our operations team so we can improve coordination and ensure a smoother experience for our future guests. We hope to have the pleasure of welcoming you again and providing an even more seamless experience next time. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
An incredible experience. The tallest building in the world. Many tourists and the view from above is fantastic.
Prezada ReinaldaMelo, Obrigado por partilhar a sua opinião connosco. Estamos muito felizes em saber que teve uma experiência incrível no Burj Khalifa At the Top – 124º andar e apreciou as vistas deslumbrantes do edifício mais alto do mundo. A sua apreciação significa muito para nós. Esperamos ter o prazer de recebê-lo novamente na sua próxima visita a Dubai. Atenciosamente, Sr. Hammad Abbasi Gerente de Serviços ao Hóspede ORIENT TOURS LLC
Going in a high season is important to do the fast truck otherwise you can queue for at least 2 hours and more
Cara CONCETTA, Grazie per aver condiviso il tuo prezioso feedback. Hai assolutamente ragione: durante l'alta stagione, pianificare in anticipo e optare per servizi fast-track può fare una differenza significativa nel migliorare l'esperienza complessiva. Apprezziamo molto che tu abbia sottolineato questo utile consiglio per i futuri viaggiatori. Siamo lieti che tu abbia dedicato del tempo per condividere la tua opinione e speriamo che la tua visita al Burj Khalifa At The Top sia stata piacevole. Non vediamo l'ora di darti nuovamente il benvenuto durante il tuo prossimo viaggio a Dubai. Cordiali saluti, Hammad Abbasi Responsabile del servizio clienti ORIENT TOURS LLC
Do not buy tickets from Orient Tours! This was a scam. They charged extra for the golden hour, send me voucher saying make sure you there for 6pm but when I got to Bhurj Khalifa, there was no such a thing. At the location it’s same price from 9am to 9pm. When I msged the agent who sent me voucher regarding it, the answers I got was ask them in the front. That’s all! No other reply or help. I was trying to work with the front desk but they said because I bought from 3rd party, they can’t help. Felt helpless. It’s 6 30 and I am still in a 2+ hour line up.. do not buy from this company!
Long Q. Entry got very late. 4 pm turned out to be 6:30 pm after sunset. They should have guided us to take fast track if there were such long Qs.
Dear amitm, Thank you for sharing your feedback. We sincerely apologize for the long waiting time and the delay you experienced during your visit to At The Top, Burj Khalifa – 124th Floor. We understand how disappointing it must have been to miss the planned timing and experience sunset later than expected. Your point regarding clearer guidance on Fast Track options is well noted and appreciated. Please be assured that your comments have been shared with the relevant teams to improve queue management and ensure guests are better informed about available upgrade options during peak hours. Enhancing communication and guest experience remains a priority for us. Thank you once again for your valuable feedback. We look forward to the opportunity to serve you better in the future. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
it is a must see place once you visit Dubai. You need extra cash for the photos if you want a professional one
Dear Mary Thank you for sharing your feedback. We’re delighted to hear that you found Burj Khalifa At the Top – 124th Floor to be a must-see experience in Dubai. We also appreciate your note regarding the optional professional photography services and will ensure this information helps future guests plan their visit better. We hope to welcome you again soon for another memorable experience. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
It was an awesome experience. The experience was something to remember for lifetime. The place is great place to visit. And wonderful people around.
Dear Joseph_G, Thank you for sharing your wonderful feedback on your visit to Burj Khalifa – At The Top. We are delighted to hear that you had an awesome experience and created memories to cherish for a lifetime. It’s always rewarding to know that our guests enjoy the breathtaking views and the vibrant atmosphere. At Orient Tours LLC, we strive to make every experience special, and your kind words encourage us to keep delivering exceptional service. We look forward to welcoming you again for more unforgettable moments in the UAE. Kind regards, Mr. Hammad Abbasi Guest Services Manager ORIENT TOURS LLC
