All inclusive Full-Day North of Mauritius Private Tour with lunch

Great experience with the guide. Very hot . Restaurant food was in a local snack but had a good choice of local food together with other locals eating. Summary i would say a good visit of the north. Uses motorway to go to grand baie. A lot of sugarcane. I recmend

We had a fantastic experience with Beguided Tour. Everything was well organized, our guide Hans was knowledgeable and friendly. Dont forget your hat and sunscreen ☺️

I was truly fascinated by the services that was offered by this company. My wife and I had one of our best time during our trip in mauritius.I recommend this to everyone.

A bit crowded during the festive season but it was okay. We had lunch in a small local restaurant which was amazing. I would recommend.

The drivers are not guides . Very disappointed with this tour and would not advise anyone to book. Unprofessional subsidiary company. Requested to be taken back to the hotel a group of 12 friends. Driver uninformed of the itinerary missing two stops out of the tour. Raised complaint . Food back street cafe filthy and no English menu declined to eat at the cafe provided as we all did . We were told they act as a guide and that is stipulated on the information for the trip . So please be careful .

If there was a zero star for this I’d give it!! Avoid this trip at all costs if you value your money. I booked this tour and went on it yesterday. As you will be able to see from your records I book alot of tours with you as they are usually very good and offer a great way to see a place. However the tour yesterday was the worst I have ever experienced. As we were a group we agreed to forgo the 5 private tours we had booked and go together as a group as this means we could all be together and is also more cost effective for the supplier. We expected a driver and a guide as after all we had paid for 5 of these however we only got 1 driver not a tour guide. The driver knew nothing about any of the places we went to see and just pointed and said there is Chinatown. He had also been given incorrect information and was missing 2 stops on the itinerary that we had paid to see. The trip was poorly organised and chaotic and we wasted alot of time at places due to this On the booking it said water and snacks supplied on request. Half way through the tour we requested these but the driver knew nothing about this and said the company hadn't given him any money to provide them. He said he would see what he could sort. He also didn't know that lunch was provided but then contacted the company and found out where it was supposed to be. When we pulled up to the lunch place we horrified. It was dirty and served nothing we recognised. Prices for lunch were equivalent to £2 or £3 for a tour we had paid £85 for. I asked the driver to call the tour company. The first person I talked to wouldn't listen and insisted it was our fault because we agreed to a group tour. She also said we should have requested the drinks and snacks before the tour took place which wasn't communicated on the booking. We assumed that we could just request on the day as it said snacks to be requested when you need them. She also said that as far as she was concerned the tour was going well. No acknowledgement of mine concerns or apology was offered. I must admit I did lose my temper at this point out of frustration and she put the phone down on me. About 10 mins later her boss called me to say that I shouldn't speak to his staff that way. I informed that she was rude to me too again no apology. He said that he would refund us for lunch which came to a few pounds and then we could buy it ourselves. I said it was more than lunch that was the problem and requested some sort of compensation. He flatly refused and then asked me to put him on the phone to the driver. He stated shouting at and blaming him even though it wasn't his fault but the fault of the companies organisation. At this point we were sat on the coach while they argued wasting even more of our holiday so decided to abandon the tour and leave. We did this 3hrs into an 8hr tour. I would like to request a full refund for myself and my friend who I booked for as we paid over £160in total for a terrible and upsetting experience. I know how good most the tours you advertise are and feel that by having this company on your site may very well cause damage to your reputation and you should look into it to consider taking them off your site as mine isn't the only bad review.

I have booked a few trips through Viator as they have always been very good but this one has been the worst trip I have ever done……… please don’t waste your money and book elsewhere! We were supposed to have a tour guide and we ended up with a young man/driver who had no clue where we were going or what he should be doing. He admitted he was a driver and not a tour guide. We had to show him our itinerary and he took a photo of it and sent it to his bosses. We explained we should have had a bottle of water and/or snacks and he said he would have to ring his bosses and ask them to send him some money for him to buy them!!! Luckily we had taken our own water! The stop that we did take was awful and extremely disappointing with no information about it given! We should have had a meal included in this tour and where we were taken was appalling and looked disgusting. A couple of us got out our bus to take a look inside and you couldn’t have even called it a cafe, we refused to stay! One of us spoke on the phone to two members of staff who were extremely rude and unprofessional and we were all shocked to listen to how she was being spoken to on the phone, I had never heard anything so disgusting! In the end we all decided to abort the trip halfway through with no drinks/snacks/meal provided! This was a trip we had all been looking forward to and had spent good money on and was ruined by this company’s unprofessionalism. We had a day of our holiday wasted!!! This wasn’t in any way the young drivers fault…….

As a seasoned traveller who thought they had seen it all this trip has to be the absolute worst one I have ever done I was extremely disappointed. There was no guide at all, which left us confused about where we were going and what we were meant to be seeing. For a paid tour, this is completely unacceptable. The stop that was included was appalling and poorly organized, offering no real value or enjoyment. The restaurant where we stopped for lunch was truly awful and looked dirty. To make matters worse when we explained our concerns, the staff were rude and unhelpful, showing little interest in customer service or basic courtesy. Overall, this tour felt disorganized, unprofessional, and not worth the money. I would not recommend it to anyone visiting Mauritius and would strongly suggest looking elsewhere for a properly managed tour experience. We decided to leave the tour part way through as it was so bad. If you value your hard earned money ahd time as we wasted a day please do not book this tour

Stay away!!! Stay far away from this company. They do not vet their drivers. The driver arrived 36 minutes late. His vehicle had no working air conditioner unit on a 86 degree day. To make matters worse, the driver did not speak English. We were heartbroken because this was an entire day wasted. We ended the tour after 45 minutes.

The driver did not speak English!!! the air conditioner in his car was broken when it was an 85° day!!! I ended the tour within 45 minutes!!! when I questioned the driver about why he was not giving me any information. He advised me that he was not a Tour guy. He was a drive