360 CHICAGO Observation Deck Admission
Description
The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip! Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8. *TILT not included in purchase
Tour Options
Itinerary
Step into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights. 360 Chicago Observation Deck offers several activities to complement the pretty view. If you need to catch your breath, head to the observatory’s bar for cocktails or delicious Chicago treats. Additional admission options are available for your visit. The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile, offering unique, downward-facing views.
Highlights
What's included
Traveller Ratings
Important Information
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.
- Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.
- 360 CHICAGO is located at 875 N Michigan Ave and is not affiliated with the Willis (Sears) Tower.
- TILT IS NOT INCLUDED IN THE GENERAL ADMISSION OR SIP AND VIEW TICKET. It may be purchased onsite in the lower concourse or at the TILT desk on the 94th floor.
Reviews(1,265)
I will say that I love the view. I liked the atmosphere, but I did not like the customer service. I received upstairs at the Bar restaurant area a very rude waiter. I had to even pull in a manager. The manager did say that they would give me two free tickets for anytime I ever came back back, but I never received them sadly I will say the staff downstairs was very nice.
Thank you for your honest feedback, Shayna. We're delighted to hear that you enjoyed the views from the 94th floor. We're sorry to hear that your experience at the bar did not meet your expectations. This is not the level of service we strive to provide, and we'd appreciate the opportunity to make things right. Please email us at info@360chicago.com with the details of your upcoming visit. Once we receive your information, we'll be happy to provide you with complimentary tickets so you can revisit us and enjoy the experience we aim to deliver.
This is a experience I recommend everyone to have. It’s worth it I promise
Hello Mbula, thanks so much for the nice review of 360 CHICAGO. We're glad you had a good experience and hope you can come back and visit us again very soon.
🤩lovely me and my husband and a great time really enjoyed the view🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩🤩
Hi Nikita, we are so glad that you and your husband had such a great time at 360 CHICAGO! Hopefully, you can come back and visit us again in the future!
What an amazing view, so easy to get in and get up to the viewing floor. Not busy which made the whole experience so more enjoyable.
Hello Peter, thanks so much for the nice review of 360 CHICAGO. We're so happy you enjoyed the views. Come back again soon!
Bartender talked to much. Needed to focus more on customer service. Great view. I was in a wheelchair needed the bartender to bring drinks to table, she did not my family member had to go back and ask for out drinks again.
Hello Yolanda, thank you for the review of 360 Chicago! We apologize for not communicating that the bar service is grab-and-go. Regardless, we hope you had a good time at 360 Chicago and hope you will come back again in the future!
Great experience, specially the treatment from Operations Manager Omar Mendoza. Omar was able to resolve my tickets
Hello, thanks so much for the nice review of 360 CHICAGO. We're glad you had a good experience and hope you can come back and visit us again very soon.
Price well and great experience Chicago Life in the summertime skyline beautiful with good hosting and nice views
Hello MR_G, thanks very much for the kind review of 360 CHICAGO! We hope you can come back again the next time you are in town.
The people in there were very rude. I bought some $60 pictures that came out horribly. I would never do it again.
Hello Megan, thanks for the feedback. We encourage photography throughout the observation deck. We apologize that the pictures were not to your liking. Hope you can come back again soon!
The views are incredible! You can see the city below you perfectly. The Tilt looked cool as well but we didn’t try it because we hung out at the CloudBar & relaxed with a couple of cocktails. Highly recommend!
Thanks a lot for the review of 360 CHICAGO. We really appreciate the positive feedback. Hope you can make a return visit in the near future!
Beautiful experience that stood out in our trip to Chicago and my kids tried the tilt and they loved it.
Hello Sanam, thanks a lot for the nice review of 360 CHICAGO! We’re thrilled your kids enjoyed the TILT. Come back and see us again soon.
