Tours/Chicago/360 CHICAGO Observation Deck Admission
Viator

360 CHICAGO Observation Deck Admission

3.9(1,295)Chicago1 hour
VIATOR3.9(806)TRIPADVISOR4.0(489)

Description

The best views of Chicago can be yours at 360 Chicago Observation Deck! Perched 94 stories above the Windy City in the former John Hancock Building, 360 Chicago provides commanding views of Lake Michigan and Chicago’s towering skyscrapers. Located in the heart of downtown on Michigan Avenue, the observatory is steps away from other top Chicago attractions. It will be the high point (literally) of your Chicago trip! Upgrade to the Sip and View ticket, which includes one drink at the newly renovated CloudBar. The Sip menu includes a rotating selection of beer, wine and cocktails. Once onsite, you can purchase tickets to TILT, a thrill ride that offers visitors unique, downward facing views from 1,030 feet. You may also choose to upgrade your Sip and View ticket from the Sip Menu to the Elevated Menu for an additional $8. *TILT not included in purchase

Tour Options

General Admission
Fast Pass Entry
Sip & View Ticket
  • Includes 1 Drink at CloudBar: Guests receive one beverage from the Sip Menu with their ticket.

Itinerary

Admission included

Step into a high-powered elevator that will take you on an exhilarating ride to the 94th floor at a speed of 20.5 mph (33 kph). The observatory provides unbeatable views of Chicago at all times of the day: Go in the morning or afternoon to admire the expansive blue of Lake Michigan, go at sunset for a romantic moment, or go at night when the city becomes a sea of twinkling lights. 360 Chicago Observation Deck offers several activities to complement the pretty view. If you need to catch your breath, head to the observatory’s bar for cocktails or delicious Chicago treats. Additional admission options are available for your visit. The TILT option offers access to an attraction of outward tilting glass 1,000 feet above the Magnificent Mile, offering unique, downward-facing views.

Highlights

New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods.
The Cloud Walk
Magnicity App: Navigate a 3D map of Chicago in the blink of an eye
360 CHICAGO admission

What's included

Included
New Concourse renovation with exhibits The City Beautiful and City of Neighborhoods.
The Cloud Walk
Magnicity App: Navigate a 3D map of Chicago in the blink of an eye
360 CHICAGO admission
Not included
Food and drinks (available to purchase at the Cloud Bar)
TILT thrill ride (Available for purchase onsite)
For an additional $8 payable on site, upgrade your Sip Menu drink to a drink from the Elevated Menu

Traveller Ratings

3.9
1,295 reviews
5
691
4
225
3
125
2
67
1
187

Important Information

  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Public transportation options are available nearby
  • Suitable for all physical fitness levels
  • Tickets are non-refundable due to inclement weather, low and no visibility. Tickets may be rescheduled for up to a year if not redeemed.
  • Tickets are non-refundable if booked thinking 360 Chicago Observation Deck is another attraction. 360 Chicago is happy to reschedule the ticket in this instance.
  • 360 CHICAGO is located at 875 N Michigan Ave and is not affiliated with the Willis (Sears) Tower.
  • TILT IS NOT INCLUDED IN THE GENERAL ADMISSION OR SIP AND VIEW TICKET. It may be purchased onsite in the lower concourse or at the TILT desk on the 94th floor.

Reviews(1,295)

W
Whitney_p
August 9, 2026
Best Sunset Event

Wear good walking shoes and prepare to be an a fun atmosphere. The ambience was nice, nice music, snacks and drinks were reasonably priced.

A
angeliquew728
August 9, 2026
Stunning views, relax and enjoy as long as you like

$30 to go to the top of a building for a great view is kind of a lot to spend--especially when you are a family of four--but it was a pretty stunning view, and we could stay up there as long as we liked. We paid an extra $15 at the location for each of our two teenage kids to ride the Tilt, and they loved it--one of their favorite experiences during our family trip to Chicago.

Operator response

Hello, thank you for the review of 360 CHICAGO. We are ecstatic that the views were able to captivate you and your family during your visit! We are glad that your two kids enjoyed the TILT, and we are honored to be one of their favorite experiences during your trip to Chicago. Thank you for visiting us, and we hope you can make a return visit in the near future.

A
Astrid_P
August 9, 2026
Everything excellent, good...

Everything excellent, good service, a panoramic view that you will love. YOU CANNOT MISS IT.. book

J
Judy_V
August 8, 2026
Amazing perspective of...

Amazing perspective of the city! No rush to leave, so we relaxed and took it all in. Great experince.

L
Lukasz_S
August 7, 2026
We plan our trip , arrive...

We plan our trip , arrive 10 min to 7pm when our tickets ware , we were told that our tickets QR code was already redeemed 3 days ago, horrible experience with Viator, I would never recommend Viator to use

Operator response

Hello Lukasz, thank you for the review of 360 CHICAGO. We are so sorry that you had an unpleasant experience with Viator. We want our customer experience to be as smooth and enjoyable as possible. We hope you were able to resolve the issue and enjoy the observation deck. Thank you for visiting us, and we hope you can come back again soon!

M
Micah_D
August 5, 2026
The experience is short...

The experience is short lived and not equivalent to the price. There are also too many add on cost for the experience.

Operator response

Hello Micah, thank you for the review of 360 CHICAGO. We hear and appreciate our customers' feedback. We are sorry this is the experience you had with us. We want our customers to feel like they are getting the full value of the money spent on our experience. If you would like to provide additional insight on what made the experience feel short-lived, please email us at info@360chicago.com. We are always looking for ways to improve our attraction. We hope you were able to take in the amazing views of the iconic Chicago skyline and Lake Michigan! Thank you for visiting us, and we hope you can come back soon!

G
George_M
August 5, 2026
Must do if you visit Chicago

This is a must do if you visit Chicago, the views were stunning and the tilt experience was very fun.

Operator response

Hello George, thank you for the five-star review of 360 CHICAGO! We are glad that you thought of us as a must-do activity in Chicago! We hope you were able to walk around and take in the views of Chicago's iconic Skyline and Lake Michigan from every angle. Thank you for visiting us, and we hope you can come back soon!

S
sarahcA3868JA
July 29, 2026
Great views, but didn’t love that TILT is separate ticket

The views were great! The floor was large with plenty of room of move around. We did do the TILT, which was very cool, but I wish it wasn’t an add-on. SkyDeck at Willis includes the SkyLedge without it being a separate ticket.

Operator response

Hello Sarah, thank you for the review of 360 CHICAGO! We are happy that our space was to your liking, and hopefully you were able to enjoy the views! We want all of our guests to have a great and comfortable experience with us! We understand that the TILT may not be for everyone and recommend that our guests see the TILT before purchasing tickets. We hope you had a great time with us and hope you can come back soon!

C
Carolyn_A
July 29, 2026
Breathtaking view

It was so beautiful and the elevator ride was smooth and quick. The 360 degree view was phenomenal and as we walked around even the weather changed the sky looked amazing.

Operator response

Thank you for your wonderful review! We're thrilled to hear you had such a great experience at 360 CHICAGO. We're glad you enjoyed the smooth elevator ride and the incredible panoramic views. Watching the sky transform as the weather changes over the city is one of the most memorable parts of a visit, and we're so happy you got to experience it. Thank you for choosing 360 CHICAGO, we look forward to welcoming you back again soon!

L
laurieo483
July 28, 2026
Good view, fun tilt but drinks were meh

Save your money on “sip” ticket… drink was average or below. Seats in the bar area was not reserved for just sip/drinking guests so can be challenging to get a seat. Enjoyed everything else about view and tilt. Pictures taken were a bit pricey if you wanted.

Operator response

Thank you for your feedback and for visiting 360 CHICAGO! We're so glad you enjoyed the incredible views and had the chance to experience TILT. We appreciate you sharing your thoughts about the Sip package, seating availability, and photo pricing. Guest feedback like yours helps us continue improving the experience for everyone. We hope you'll visit us again soon to take in the views and create even more memorable moments in Chicago!

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