Waikiki Freitag Feuerwerk Bootsfahrt ab Oahu

Thank you for celebrating such a special occasion with us, Rene. We are honored to have been part of your 50th anniversary celebration. We are so glad to hear you enjoyed the fireworks, music, and atmosphere onboard. It is wonderful to know that guests of all ages were having fun together and creating great memories. Your kind words mean a lot to our team. Thank you again for joining us, and we hope to welcome you back for another memorable cruise in the future.

Aloha, Thank you for sharing your feedback. We are very glad to hear that you found the experience easy and fun. It is wonderful to know that our staff made you feel welcome and that you were comfortable on board. We are especially pleased that you enjoyed the incredible views. We appreciate your recommendation and hope to have the pleasure of welcoming you back in the future. Waikiki Turtle Snorkel Team

Aloha Thank you for your feedback. We’re glad to hear your experience was overall okay, but we’re sorry for any frustration caused regarding the fuel surcharge and ID requirements. To clarify, the fuel surcharge is listed in the exclusions section of our campaign details to ensure transparency, and we always encourage guests to review all information before booking. As for the ID requirement, we ask for identification when processing credit card payments as a security measure to protect our customers and prevent fraud. The waiver process is also in place to ensure everyone’s safety and understanding of the activity. We appreciate your input and will continue working on making our policies and disclosures as clear as possible for future guests. Mahalo Waikiki Turtle Snorkel

Aloha, Thank you for taking the time to share your thoughts. We’re sorry to hear that some aspects of your experience didn’t meet your expectations. Our 55-foot motorized catamaran offers two levels of seating along with indoor seating options to provide comfort and a variety of choices for our guests. During busy times, the boat can feel a bit full as we do our best to accommodate everyone safely and comfortably. As for the snacks and drinks, we provide a selection of light refreshments—including juices, sodas, and small bags of chips—that are intended to complement the experience rather than serve as a full meal. We truly appreciate your feedback and will keep it in mind as we continue to improve. We hope you’ll consider joining us again in the future. Mahalo Waikiki Turtle Snorkel

Aloha and mahalo for joining us, and for sharing your experience! We're so glad to hear you and your family enjoyed the catamaran, our awesome crew, and especially that your son loved the glass viewing level — it's always a favorite with our younger guests! We also appreciate your honest feedback about the music during the fireworks. We want everyone to have the best experience possible, and your comment helps us be more mindful of how we set the atmosphere on board. We’ll take it into consideration as we continue to improve our tours. We hope to welcome you back on the water again soon! Warmest aloha, The Waikiki Turtle Snorkel Team

Aloha George! Mahalo for your kind words and for joining us on your snorkeling adventure! We're so glad to hear you had an incredibly enjoyable experience and felt the aloha spirit from our crew. They truly love what they do and always go the extra mile to make each trip special. We're happy you enjoyed the extra Mai Tais — it's those little surprises that make great memories! We hope to welcome you aboard again soon for more fun in the sun (and maybe a few more turtles too!). Warmest aloha, The Waikiki Turtle Snorkel ‘Ohana