Tagestour nach Sintra und Cabo da Roca

We had booked a full day visit to Sintra for the day 27 June 24. No one shows up at the appointment (9 a.m.). I contact the Alessandro Guide who tells us that due to a problem with their systems they had memorized the date of July 27, 2024. At that point (irritated) I ask to find a solution (assumed the refund of the tour already paid for 355 euros). I am expected to do the tour the next day, but the next day in the afternoon we had the flight back to Italy. At that point we are offered to do the next day half a day tour (morning only) and take the flight in the afternoon with a promise to receive a partial refund of the half day of the tour not used. We accept this solution even if reluctantly given the incredible disservice they have created for us. In essence, the partial refund was never credited to us (almost 4 months have passed) despite the various phone calls, messages and broken promises. Even the “subject” Alessandro told us that the bank transfer was disguided (statement from “poor”). Initially the amount he promised us was 100 euros (really little), then later he talked about 60 euros. However, not a penny was ever received. I did some research on the net and found that these situations have been repeated other times: it is practically a system used by this shameful character. Finally, I point out that the contact was created by a Trips Agency, which as soon as it heard about the disruption created tried to solicit in every way the Guide to proceed with the transfer for the part of the tour not used. Nothing to do. At this point, the Trips Agency has permanently cut off commercial relations with the character in question. I think this is more than significant. Steer clear of this character Alessandro Varisco

We visited Lisbon with Alessandro. Excellent. He picked us up by car with his assistant Sandro and this service was very convenient because while we were visiting a part of the city Sandro with the car could already be found at the next stop and this is very advantageous taking into account that Lidbona is located on 7 hills so it's all up and down. Alessandro alternated cultural and historical moments with lighter ones for example by taking us to taste the pastries from Belém in the only pastry shop that makes them according to the original recipe. Highly recommended

Fantastic tour. Sintra is beautiful, the Quinta de Regaleira is a fascinating place. Cabo de roca offers a unique panorama. Our guides Mattia and Douglas were very good at telling us anecdotes about these fantastic places!

Visit the historic center of Sintra, Quinta Regaliera and Castelo dos Mouros di Sintra and go to Cabo do Roca. Speed to Boca do Inferno and Cascais

SHAMEFUL They canceled our visit two days before without even proposing alternatives. Motivation? Vehicle has broken down. We had booked through get your guide, we got their contact details. We saw that the same tours were actually available in the afternoon and the day after our reservation, so we asked them directly to move the date since the one booked was no longer available... It was not possible. And now the price has increased by 30€ per person (the tour is always the same eh). Probably the price at which we had bought it was too low and so we were canceled the reservation... not caring about everything and ruining the first day of a long-organized holiday. What about it? Shameful and unreliable

Extremely professional and friendly. It all happened the contracted way. We love the Service. Comfortable car and wonderful guides

Great experience. Day spent in a very pleasant way, led by a friendly and professional person at the same time

After reading outstanding reviews we had decent expectations. Unfortunately we were greeted by the news that the much acclaimed Alexander was ill. Nothing to say from a personal point of view, two very pleasant escorts but the difference lies in the word escorts. No guidance unfortunately and no or really poor explanation of what we were seeing. Paying for a guided tour and receiving two drivers in return is not the same thing, unfortunately.

Very nice and interesting tour not far from Lisbon. Friendly and prepared guide who gave us different information about our next steps. Recommended!

+1

Alessandro, Lucio and Sanderson were super nice and helpful! The Tour to Sintra, Cabo da Roca and Cascais is the right compromise to get out of the center of Lisbon and see how Portugal changes within a few kilometers. Lisbon Tourism is one of the few that speaks Italian and allows you to have even small gems of people who have lived in Portugal for a long time. Super recommended!