Private Tour : Petra und die kleine Petra Tagesausflug von Aqaba

It was a great experience the driver was extremely nice and the tour guide was incredible. Be prepared to walk a lot and wear sunscreen.

As a British traveller based in SaudiArabia travelling to Aqaba through the AROYA cruise, I would like to specially leave a glowing review for Zaid Tours and Travels in Jordan, honestly their owner Carol and their agent Safinaz has shown outstanding customer service and taken their time to answer all my questions and shown continued patience and support with me throughout the process of booking the experience, unfortunately I had to cancel the trip to Petra for personal reasons, but I was given a full refund and they were very professional and kept me informed on email about the refund process which really set my mind at ease. I wish Carol, Safinaz and Zaid Travels continued  prosperity and success, they are extremely professional, a true asset and a wonderful reflection of their country.

My driver Osama picked me up at my hotel bright and early. He was friendly and patient. My tour guide Naif was great. Very knowledgeable, kind, and made our experience memorable.

I booked this trip on TripAdvisor mostly off of the reviews. Overall the trip was good - the driver who came to pick is up was on time. The tour guide was also informative. The price of the tour as others have mentioned is quite steep for the offering. The tour guide was only with us for 2hr and we were left on our own for much of the day. If the price was lowered, I think the value would be more appropriate or more time with the guide.

Great driver and Petra guide. They did a good job. I’m very happy. I was picked up from my hotel on time. The driver and guide were very pleasant. Highly recommended

Surprisingly I was the only participants, so I was driven to and from Petra by the father in law of the company's local representative. He was not a guide, so there were no information about Jordan's history on the way as indicated in the description. I got a very good and knowledgable guide in Petra, so this main part of the program was excellent. Lunch at the restaurant down in Petra was good. However, the price I paid for the whole package compared to what was delivered was much too high.

Despite a hot day, visiting Petra is an amazing experience. Guide was knowledgeable and driver was excellent with a 1-month old vehicle. Driver also stopped and bought us the famous Jordanian dessert of cheese and honey.

Saleh Our Driver was on time was excellent and also our guide in Petra Mohammed was very knowledgeable & informative would recommend this trip with Viator very reliable

An unique experience to visit Petra. A very old and very well preserved historical place. Petra was a very important city of the famous Silk Road. One may have a precise idea how the people leave and how the habitants manage the caravanas on the way to China. It is important to bring water and to be prepared to walk 2.5 miles - both ways. It is worthwhile.

It’s a private tour “Petra and Little Petra Day Trip from Aqaba, with Aqaba Port Transfer”, booked directly with Viator, and serviced by the local tour operator “Zaid Tours and Travel”. The tour started ok. The young driver, Ahmad Nazzai, met our party of four, two couples, at the port, and transported us in a Hyundai van to Petra. But he didn’t know the tour also included the tour Little Petra, and horse rides before “Siq”, the gorge into Petra. He called his office and confirmed. We met an older tour guide, also named Ahmad, at the ticketing area for Petra, and then went to the horse riding platform and got on 3 small horses; one person didn’t want to ride. There’s no formal arrangement between Zaid Tours and horse-boys (men). One horse-boy demanded $25 for tip from the wife of one couple, and wouldn’t slow down when he didn’t hear the tip agreement. It’s a dangerous ride for her. Two other horse-boys were more friendly. The tour guide indicated that there would be horse rides when we came back from Petra, but there was no such arrangement. The tour guide was pretty bad, just walked a good distance ahead of us, didn’t care that we were taking pictures of this amazing gorge, and didn’t provide much information about the artifacts that guides of other tour groups were providing. At the end of the gorge, we saw the famous temple facade, and took many pictures. It’s quite hot. The guide didn’t show much interest of going beyond, and so we let him go. We walked back without realizing it’s going uphill and the sun directly overhead. It’s probably better to ride an electric golf cart, $25 per person. We went back to the pre-arranged area and texted the driver for our next stop, Little Petra. We were surprised to find out that we wouldn’t have a tour guide for Little Petra, and the driver volunteered to step in as the guide. But things went bad to worst. The local hustlers demanded about $40 per person for guiding and wouldn’t allow the driver to accompany us. We didn’t feel safe to go with those hustlers and decided to skip Little Petra and just returned to Aqaba. The driver called his office for help and then told us that his office couldn’t help. We were quite disappointed about this entire tour. The driver was however quite pleasant and we tipped him at the port and wish him Happy Ramadan. Contacted Viator the next day and reported the incident at Little Petra, but only received only that “we understand your fear of safety and disappointment”, and nothing else.