Neapel Landausflug : Pompeji Halbtagesausflug von Neapel

This was a last minute booking for us. Initially we were not sure we had found the correct meeting point from the instructions - the blue sign described is a parking sign. The better description is to meet between the two security boxes next to the parking lot. I called the number of the tour company to verify we were in the right location, since we didn't see anyone with a sign with our names on it. (But there were two other tour operator people with signs with names). I think the organizer was not punctual - eventually she appeared with a sign with our name on it. She pointed us to the tour bus which we then walked towards, on the street like a block away. The tour bus had about 30 people inside, was clean and comfortable. At Pompeii, the guide was decent. It was a little hard to understand her due to her accent, but with time, became easier to understand. The over-ear microphones helped a lot. The tour guide was knowledgeable and described a lot of facts, but not really a storyteller. She was ok for adults but it was hard for kids to maintain attention in the heat and sun (despite umbrellas and hats). At the end of the tour, we were divided by location drop off, and ours was return to port, so we had to wait 40 minutes for the bus. In that time, we had pizza at the Hotel Vittoria restaurant right across the street from the pick up point. The pizzas were delicious. Overall the tour experience was a decent experience, but I think they need to rewrite the instructions for the meet up point.

We picked up the tour from the cruise terminal and it is all a little chaotic but we found/were found by our tour organiser. Nice small bus, short trip to Pompeii and a very good guide around the site who made it very interesting. Then bussed back to Naples. Well organised. The only thing I would suggest is for the tour organiser to do a little welcome speech when all in the bus with information on how long it is to Pompeii and how the morning will play out etc. Once in the bus nothing was said.

Our tour guide Maria was very informative. The transportation arrived as promised. I would book with them again

Our guide maria was excellent very informative and easy to understand us her safety for us was noticed with the uneven footpath and the got Sun. Maria was easy to understand we throughly e joyed the tour thank you I would highly recommend this tour

Picked up from Stazione Marittima, once all tourists were together we were marched across the concourse where there were several other tourist groups. Twice our group merged with other groups and tourists could easily have become separated from their group because we couldn’t see the guide who was only 5ft tall! Then she left half the group on a corner while she boarded a coach with some of the group and we didn’t know where she had gone. We found her only by luck! The Coach driver nearly tipped everyone out of their seats exiting the port as he scraped a parked car and slammed the brakes on! He didn’t stop afterwards! Once at the site she told us our guide would be 10minutes and we stood waiting for 20minutes until someone went to ask what was going on. The tour guide at Pompeii was very knowledgeable, her English was good but for some people her Italian accent made her difficult to understand through the headset. We underestimated the length of walking tour so we struggled a bit but it was a very good tour. The return trip was with a different tour guide and coach driver so we weren’t sure what was happening. After returning to the meeting point from the tour we were told to meet back in 5minutes which seemed pointless. We were again kept waiting another 10minutes until all our names were called for the return trip. The return coach trip was uneventful.

great Tour, very interesting. Guide took her time & answering all questions. Wear your walking shoes! Was tired, but enjoyed every minute of the 1/2 day tour.

It was absolutely awful. The pick up instructions were not clear. It took us almost 2 hours to get to the ruins (only 30 minutes away). The bus had to make an additional stop which we were unaware of to pick up more people. The air-conditioning the bus broke and was incredibly hot inside. We go to the ruins, we went off on her own and then took a private taxi back. This was a complete waste of money and I would not recommend this to anybody.

Visiting Pompeii is an amazing experience. Our tour guide was experienced. Unfortunately, our group was very large & hard to manage.

This was a terrible experience. The tour guide Erica walked through the ruins too fast. Slower moving people in our group were not able to keep up with Erica’s pace. Part of our group got separated from Erica annd got lost. Our hearing devices did not function properly. Four people in our group of eight were separated and the guide did not wait or look for us. We had to ask another tour guide from a different tour to help us locate the exit. We did not see much of the tour and feel very disappointed. Our group certainly did not receive our money’s worth. Please consider a refund because we feel this experience was awful.

The tour itself was good, once it actually started. We roamed around for over a half hour just looking for the guide. We tried to contact them via email and phone with no luck. We were ready to give up when we finally found them. After waiting on the bus for another ten minutes, we finally left the port and proceeded to make another 2 stops picking up people at different locations. Neither the guide nor the driver talked to us at all during the 40 minute ride. We got to Pompeii and waited around again until a guide showed us around. The guide was very informative. Over, just a lot of wasted time for what we payed.