Machu Picchu-Tour mit dem Zug (2 Tage)
Beschreibung
Für viele Besucher Perus und sogar Südamerikas ist ein Besuch der Inkastadt Machu Picchu der lang erwartete Höhepunkt ihrer Reise. In spektakulärer Lage ist es die bekannteste archäologische Stätte des Kontinents. Diese beeindruckende antike Stadt wurde den erobernden Spaniern nie offenbart und war bis zum Beginn des 20. Jahrhunderts so gut wie in Vergessenheit geraten.
Tour-Optionen
Highlights
Was ist inklusive
Abholorte & -zeiten
Wir holen Sie von Ihrem Hotel im historischen Zentrum von Cusco ab
Bewertungen der Reisenden
Wichtige Informationen
- Nicht empfohlen für Reisende mit Herz-Kreislauf-Schwäche
- Für alle Fitnesslevel geeignet
Bewertungen(53)
The 2-day, 1-night tour to Machu Picchu. We booked at the last minute with Gringo Tours, who helped us obtain the tickets, organized all the bus transportation, the train tickets, the hotel in Aguas Calientes, and our guide Mauro was very kind and knowledgeable about Inca culture and history. We recommend booking your trip at the last minute with Happy Gringo and Juan.
Although they delivered on the trip, the process, preparation and communication was the worst I've experienced with a tour agency. They don't respond unless you have texted over and over again, they are dishonest and insincere. They forced med to take a 2 days tour to Machu Picchu which they could have arranges it in one day. They tried hard to sell the rainbow mountain tour with ATV despite me telling them that I want to do the hike. They said red valley is not included in the tour although their website clearly states that this could be an option, when asked why the website has this info, their answer was that they couldn't delete it and thw info ia old. It took me a few more tries until they said that it's possible to do the red valley hike which is outrageous! They sent me a payment link with extra service charge multiple times until I got mad at them and suddenly they could send me a payment link with the exact amount that I owed them. The guides they provide are disengaged, don't speak English very well. You would get your final itenerary late at night before your tour day and it's still changes suddenly at 3am in the morning when you're sleeping. I'm very disappointed in them, I chose them because they had good rating on trip advisor so I was shocked by the level of their service specially that they are more expensive than other tour agencies!
Hello dear 96hawram, Thanks for your opinion! Please provide us your booking reference, full name and contact us at this email address as soon as possible: customerservice@happygringotours.com This kind of opinion comes from our competitors damaging our reputation of our service. we will constact you inmediately! Warm regards, Happy Gringo Team!
ITS A SCAM! I messaged them multiple times and they don’t wanna give me my money back after they told me there wasnt reservations for the next day and still let me book online . Frank is his name and this is his number +51 910 457 580 !
Hello, dear Lizbeth Hernandez, We really appreciate your thought! The company has reviewed your records. You booked the tour at the last minute, and the company did everything possible to accommodate you. However, you contacted Frank to cancel your tour even though everything had already been organized for the next day. You booked at the last minute, and you tried to cancel at the last minute. The question is, why did you change your plan or idea at 8:30 pm? We do not accept your comment, but we need to respond to your thought genuinely. The company is not the owner of the train company (the train is a monopoly), nor is it the owner of Machu Picchu. You sent only the deposit and did not pay the remaining balance for the tour. Unfortunately, we work under terms and conditions. Therefore, the deposit is nonrefundable and nontransferable. We are really sorry about it At Happy Gringo Tours, our clients are very important to us, and we are very flexible. We wish you all the best of the universe! Happy Gringo Tours Team!
The Machu Picchu tour 2 days and 1 Night from Cusco at last minute reservation was very good. The transportation, the hotel, the train and the tour guide were professionals. We highly recommend Booking the 2 days tour at last minute with gringo Tours. Thanks for everything!
Never book a Machu Picchu tour here. I booked everything over two months in advance. I'd been in touch several times in the meantime, and they said everything would be taken care of. Initially, I opted for a one-day tour, but because the organizers were late with purchasing tickets, I had to change it to a two-day tour. In short, everything would be taken care of, including an overnight stay. Nothing could be further from the truth. I was picked up right on time by taxi for the train. A "one-way" train ticket had been booked, because the return ticket hadn't been booked at all. And that wasn't the only problem. Upon arrival in Aguas Calientes, it turned out that absolutely nothing had been booked. No Machu Picchu tickets, no tour, no hostel! I was standing in the village without a tour guide and without tickets. Ultimately, after much phone contact during which the organizers blamed everything on my alleged mistakes, I independently refunded my train ticket. After long and heated discussions in Cusco and over the phone, I received a partial refund, but not all. I still haven't received my train ticket back, which was $100. There are many other organizations in the region that do arrange tours, so definitely don't book this one! The police and other organizations have also been notified.
Hello, dear Wout Alberink, First and foremost, we would like to sincerely apologize for the disappointing experience you had with our agency. At Happy Gringo Tours, we value the trust our travelers place in us, and it is very concerning to hear that your trip did not meet the expectations we set. We fully acknowledge the seriousness of your concerns regarding the train tickets, Machu Picchu entrance, accommodations, and guiding services. These are fundamental elements of our tours, and it is unacceptable that you were left feeling unsupported and misinformed at any point during your journey. While unforeseen issues with ticket availability can occasionally occur, especially given the high demand at Machu Picchu, this should never result in confusion or a lack of clear communication. For that, we deeply regret the frustration you experienced. We also understand your disappointment regarding the refund process. Our intention is always to resolve matters promptly and fairly, and we regret if this was not handled smoothly in your case. Please rest assured that we are actively reviewing your booking details and correspondence to ensure that any pending refund is addressed. We encourage you to contact us directly at customerservice@happygringotours.com so that we can finalize this matter and provide the compensation still owed to you. Your feedback is invaluable to us. It highlights areas where we must improve, particularly in ticket management, real-time communication, and follow-up after unforeseen disruptions. We are implementing additional checks and communication protocols to prevent such situations from occurring again for future travelers. Once again, we extend our sincerest apologies. We hope you can accept that your experience is not reflective of the service standards we aim to provide, and we appreciate your feedback as an opportunity to grow and improve. Sincerely, Happy Gringo Tours
Mauro was our guide, with Happy Gringos. He was an excellent guide and did everything he could to make sure we made it to Machu Picchu and then that our experience at Machu Picchu was unforgettable. He took some amazing pictures of me on the site. It was incredible that the sun wasn't out (not too hot) and then later after our tour, it started pouring. Having had this as a place to visit for so many years, I'm thrilled beyond belief to have had the experience of being at Machu Picchu, and with the guidance of Mauro.
Thank you so much for sharing your wonderful experience! 🌟 We’re thrilled to hear that visiting Machu Picchu was everything you had hoped for and more, and that Mauro’s dedication, guidance, and photography skills made it truly unforgettable. It’s amazing how perfectly the weather worked out for your visit—allowing you to enjoy the site comfortably before the rain came. We’re honored to have been part of such a long-awaited dream and are grateful for your kind words about our team. We’d be delighted to welcome you again for another once-in-a-lifetime adventure in Peru! 🙌🇵🇪 Warm regards, The Happy Gringo Tours Team
Daniel and Mauro did an amazing job to accommodate our stay at Machu Picchu. Initially we wanted to do a one-day trip, but they arranged amazingly the change.
Thank you so much for your kind words! 🌟 We’re delighted to hear that Daniel and Mauro made your Machu Picchu experience so smooth and enjoyable, especially by arranging the change from a one-day trip. We’d be happy to welcome you again for another adventure in Peru! 🙌🇵🇪 Warm regards, The Happy Gringo Tours Team
The time in Machu Picchu with Ruben was amazing. I could’ve easily spent more time listening to him speak about the history of the place and Incas. As others have mentioned, logistics weren’t handled well (could be a cultural thing). For example, one guide got us to Aguas Calientes and then scheduled a time for us the next day to take the train up to Mach Picchu. The time came and went with no contact. I noticed another guide from the same company and asked him about it. Supposedly I was supposed to meet with him. It all ended well but better coordination would’ve been appreciated.
Dear Susan_S, Thank you so much for taking the time to share your experience! We’re happy to hear that your time at Machu Picchu with Ruben was memorable and insightful. He’s indeed a passionate and knowledgeable guide, and we’ll make sure to pass along your kind words. At the same time, we sincerely apologize for the logistical confusion you experienced in Aguas Calientes. We fully understand the importance of smooth coordination, especially on a trip as meaningful as this. While we always aim to provide seamless service, we regret that in this instance, we fell short of that expectation. Your feedback is incredibly valuable and helps us improve. We are currently reviewing our coordination process to ensure that communication between guides and travelers is more precise and more reliable moving forward. Thank you once again for your thoughtful review. We hope to have the opportunity to welcome you back with an even better experience in the future. Warm regards, Customer Experience Team Happy Gringo Tours
10/10 perfect trip. Thank you to Mauro for his kindness and knowledge. Would highly recommend! Exceeded my expectations.
Hello dear Edwardh Thank you so much for your kind words and glowing review! We’re thrilled to hear that your 2-day Machu Picchu Tour by train was a 10/10 experience and that Mauro’s kindness and expertise made such a positive impression on your journey. Your recommendation means the world to us, and we’re so glad we could exceed your expectations. It was an honor to be part of your adventure, and we hope to welcome you back for more unforgettable experiences in the future! Warm regards, Happy Gringo Tours Team!!!
Total thanks to Happy Gringo for providing top quality service to Machu Picchu. Our itinerary was very well organized from Cusco to the return to our hotel. The Machu Picchu tour of 2 days and one night we loved, the history, food, culture and guide was well informed of their ancestors the Incas. Thank you Jorge, recommended to everyone!
