Nicht empfohlen für Reisende mit Wirbelsäulenverletzungen
Nicht empfohlen für Schwangere
Nicht empfohlen für Reisende mit Herz-Kreislauf-Schwäche
Für alle Fitnesslevel geeignet
Bedienung durch eine mehrsprachige Anleitung
Name, Nummer, Ablaufdatum und Land des Passes sind zum Zeitpunkt der Buchung für alle Teilnehmer erforderlich
Stornierung
Alle Buchungen sind verbindlich. Bei Stornierungen erfolgt keine Rückerstattung.
0+ Tage vorher0% Rückerstattung
Bewertungen(2)
J
jchaslip
February 13, 2023
An enjoyable experience.
The staff was very accommodating and helpful. They were very concerned about our safety. The lunch was decent and plentiful. The tour operator included snorkeling equipment and wetsuits which many of the other agencies charge extra for. Our only complaint was the office was closed when we went back to return our equipment?. Still would recommend and be sure to pack your sunscreen.
Antwort des Anbieters
Hello! We are so glad you enjoyed your tour. Hopefully we see you again soon! Thank you for letting us know about the office been closed, we'll definitely check on that.
L
liecel
June 7, 2019
This tour company is the WORST
We were never picked up by the tour company. After making our way to the docks with the help of hotel staff we got on the boat but the tour company did not provide any equipment!! The boat staff found fins but we had to snorkel in cold water without wetsuits. For almost $200 per person this is upsetting and a once in a lifetime opportunity was spoiled.
Also, buy your tours locally. The markup on these sites is high and the money is needed locally. It was difficult getting support through Viator.
4 Personen fanden das hilfreich
Antwort des Anbieters
Hello liecel,
Thanks for your comment. We apologize for that and we are working on it. Once that the guide went to the hotel in order to make the pick up you already went to the dock, the one who was in charge to provide you the equipment no longer work with us as the lack of equipment affect directly the quality of the tour. We care about our customers, that’s why we proceed with a compensation.
Also, we apologize if you had that perception,sometimes in destination you can find lower prices but that is not quality of service guaranteed. We ensure that you had all confirmed and do not have any problems in your trip to you, as a customer, need to receive the best product.
Ähnliche Touren in San Cristobal vergleichen
Am günstigsten: SUPER BAY — $60
Am besten bewertet: San Cristobal Galapagos 360 - Snorkeling Tour (Kicker Rock) — 4.4 (49 Bewertungen)
