Hanauma Bay Schnorcheln ab Waikiki

The bay was stunning however I was very disappointed the driver had to take us back at 12:30 pm. So we only stayed for 3 hours at the bay. I wanted to enjoy more time at the bay and snorkel more. The bay closes at 6 pm why take us back so early. Snorkeling gears were bad quality. It is better to take an uber and rent snorkeling gear at the bay or bring your own. By the way there is an additional fee of $25 per person to enter the bay and you have your pay it in cash

This is hands down my favorite thing we did on my family’s vacation. There were only 6am time slots available, but waking up early was worth it. Our driver Mark was friendly and informative. The gear was great, better than other snorkels I’ve used and easy to get the hang of. We booked this last minute since we weren’t able to get tickets to the park via the official website, but my experience with this tour was so great, if I were to visit again, I’d just skip the hassle of trying to book via the official website and go with Viator.

This was the highlight of my trip! My son and I had a blast and the people were friendly and good instructors.

It’s a great place to visit. Beautiful marine life and really organized process. I highly recommended and great tour company as well

Adam - driver picked up us on time and very helpful. Not much fish close to the shore, but there was some further out, including the triggerfish. Fins and snorkeling gear was a bit worn out, one fin and one mask was ripped in our set.

Our driver to the venue was very quiet; difficulty hearing him, otherwise he was friendly, professional, patient and very helpful. One of the masks did not seal, so I had to rent another from the rentals at the bay since our driver was already gone by the time we found out.

Definitely worth the early morning! They handled everything for us. Highly recommend renting chairs. We had a great and relaxing time,

Adam did a great job telling us about the history and the area. The snorkeling was tough because there was high winds stirring up the swells. It was still fun. We would do it again!

I told them via chat that the hotel I had picked up the day before was wrong, but they didn't accept it and it was finally corrected. A few hours later, I checked and found that it was the wrong hotel again. It's unacceptable to point it out. Finally, a chat that we're going to change. Then he texted to say he was coming to pick me up at the wrong address. Repeat it. Chat with the tour company is also unavailable. (I don't respond properly to previous chats.) I got an email from the front desk of the hotel saying that I was still going to the wrong destination. He asked the front desk to call him (with tips, of course) and said he still couldn't reach him, so he didn't know. They communicated from 14:00 to 22:30 local time. I picked him up at the hotel on time, but on my way home I was 30 minutes behind the meeting time and didn't apologize. I lost valuable time in Hawaii. I will never ask you again.

Would not recommend. They told us we could not bring our own coolers, beach chairs, boogie boards, etc. but allowed another party to do so after we were effectively forced to rent these items from them on top of the cost paid to Viator. When I refused to sign the paper saying I would not request a refund, they told me my family would not be transported back to our pickup spot, essentially abandoning us. If you do book, feel free to bring whatever you want along since they do not enforce this rule & don’t sign anything so you can dispute the charge if needed.