All of my other bookings have been fantastic. This was terrible. We booked a tour of London. In advance we explained we had been to the major sites. He said great we can do a wonderful tour of the secondary sites. All sorted. The day before he suggested Hampton court palace. We said fine thinking it was in London. We didn’t know it was an hour out. When we got there he didn’t even guide us. He left us for 2 hours. When driving to and back we had to ask what things were. No guide service only driving service. Terrible waste of money.
Thank you for your review. Everything is good from your side. We only gave you suggestion, since you had been to London and you have visited every famous land marks. We gave you two suggestions, one to visit some places in London or go and visit one of the most famously Palace in England. You opted to visit the palace, we gave you a brief explanation of what it was all about before you gave us your decision. The tour description clearly said that there was no professional guides on this tour, so how can you expect someone to accompany you inside the palace to guide you. Also your idea was to visit the palace and see other parts of London within 4 hours which was impossible as your driver explained to you that you can visit other places but you would have to extend your time by at least one hour. You declined that offer and decided to finish your tour within 4 hours. We still gave you 30 minutes extra. in terms of driver, this driver is a very experienced tour driver, he has been doing tour for the last 17 years. Your driver gave you all the historical information during your journey and explained to you that your ticket includes Multi media audio guides to help you inside the palace. so what else where you expecting from us?




























