Gemeinsame Bootstour ab Varenna

Not easy to find. Once the dock was found, no one to confirm the departure location for us, no information on the type of boat (small or large); finally, right on time, a large boat relative to the dock arrived. You have to show the QR code to everyone on the jetty to find and confirm the boat. Once finally on the boat, the ride is nice, but the audio guide does not work and does not indicate the geolocation; it is not easy to find the villa locations, you have to search and rely on the photos from the app to download. We are overall happy with this boat ride despite some sweating from not finding the boat corresponding to our ticket.

I gave 3 stars because the customer service is catastrophic! I was late because of the train but it was impossible to contact the provider and Viator could do nothing!! I find that the provider is poorly located and difficult to find. Eventually, after some twists and turns, we found them and were able to go on the excursion. This one is very good on a beautiful, comfortable boat.

The meeting point was poorly indicated, and it was impossible to contact the company. Organization was not great; however, the boat is clean and spacious, and the trip was nice once we managed to find the agency.

Such a good way to see the villas and towns from the lake and to skip the long queues of the public ferries, had audio guide and comfy seats and a bar and toilets on board, we had an amazing afternoon

How can I put it? Catastrophic service!!! The staff is very unpleasant and walks us from dock to dock, absolutely no organization! If you want to lose half a day, nothing better! To flee without a doubt!!! Too bad we can't mention 0 stars

Very nice boat ride and great view of the villas, homes, and buildings from the lake. The audio on the boat was not working, so that was unfortunate.