Garibaldi-Abendtour

Everything ran smoothly, i was the only participant on the night, picked up by car and got a history lesson re the dancing show. The show was good, worth a look. As it was late finishing, there wasnt much to see outside, some mexican musos hoping to entertain people for a fee. The museum wasnt open, but the food court was. My guide was a thorough gentleman, as the historic area was in lockdown and there was no vehicle access, he kindly walked me back to my hotel as it was quite late.

Jorge was an amazing tour Guy,the show is very impressive

I booked this tour because they advertised pick up and drop off at our hotel (Galeria Plaza Reforma). I got texts messages on WhatsApp and iMessage from Mexitours’ Karla confirming that pick was going to be at 20:45. We sat in the lobby from 20:15 to 22:45. No pick up! Mexitours ignored messages asking for updates.

I booked this tour, I received texts from Mexitours confirming pick up at my hotel lobby at 20:45. I was not picked up. Viator customer support dismissively told me they would contact them and « if I had any other concerns or tours that I am interested in »

The tour never happened. I called, texted and finally they told me the tour was full. They asked if I could go in another night. I requested a full refund at least three times.

Gabriela, the guide, was knowledgeable and the visit to Garibaldi including the show was excellent. However, the van did not have good seat belts. Some did not work at all. We also noticed that the driver/guide did not wear hers.

The Garabaldi by night experience has plus and minuses – it is basically a good experience. Communication regarding pick-up and transfer was excellent. We knew what was coming and it was on time. We had several pick-ups, and our van was full – Our Guide had his hand full moving between English and Spanish. We were fortunate to be with a good group, surprisingly even including a group from our home state of New Jersey. The Guide could have presented how the experience was going to evolve – from the tour of the Tequila Museum until the actual performance. In the yard Mariachis are everywhere -The seating is tight, the performance was traditional and festive- a little miffed that when calling out the representative audience groups by country los Estados Unidos was only called once and then not again in the roll call by other performers – the drinks were good and we got what we wanted a cultural experience .

We were contacted via Whats App and told to meet at the Tequila Musuem when we arrived at the Tequila Musuem ON TIME no one was responding via whats app and there was no tour guide waiting. We called the emergency number where there was only a Spanish-speaking representative where we do not speak Spanish. We finally found the establishment, Garabaldi Nights which the show started by then rudely told by staff that we were not on their guest list for a party of 8. After being left standing outside trying to figure out what to do a person came out and waved us in and sat us at a makeshift table. We were told we had one free drink included with our “tour” per person - we didn't receive that. Finally, a rude tour member came to us and was yelling at us while the show was on. One of our kids who was not feeling well had to order food because his blood sugar was getting low and the food came out extremely cold. When the head of our table went to speak to a manager about this experience STAFF AT THE RESTUARANT, tried to corner him as if they were about to be aggressive toward him. We walked out and the same rude tour member, a stocky woman with short hair, followed us aggressively and demanded we stay, we were so uncomfortable with the service and treatment by this tour we left on the spot. This was an awful experience especially in an unfamiliar country. I would stay away from this tour, we were also promised another tour with lights and other Mexican revolution landmarks and did not receive any of that. I'm reading this is happening frequently from other reviews. I wouldn't go here, nor deal with Viator and this tour company. When you go to the actual websites and book directly you'll find Viator tour companies charge triple the amount of the actual cost. This goes for Xoximilco tours (which you don't need to book ahead of time and they are way cheaper in person) the nighttime and daytime bus tours of Mexico City, the companies scam tourists.

Mexitours excellent service And their work staff is very friendly ☺️🤗 I recommend them Throughout the tour they explain each place, everything you want to know, they are very well organized

Not able to understand Spanish we could not follow the lyrics of songs but enjoyed the melody and dances. Not worth going unless you understand Spanish. Also, due to traffic delays our driver could not show us the lights of Mexico City as promised on this tour which we had looked forward to.