Dubai Wüstensafari

a very bad experience from the guide who took us to places that were outside the protocol just to take our money, namely they asked us for 90 DAE for 3 ice creams without us understanding that they were free until departure time when they asked us for money and also very poor service in general it is not worth wasting a day in the desert like this and the whole list that came there was not of what was included they did not respect anything 🤮😤😤😤

Every turn was an “up-sale” of things that were already included in the package. The dinner was packed and the entertainment was lacking. They would have us switch vehicles and move to another vehicle at every stop. Unsafe transport. The camel ride was a maximum of 2 minutes.

Our tour guide was Mansoor. He arrived to the hotel 1 hour earlier than planned and informed me it was due to the sun setting earlier. However, we didn’t do anything significant around the time the sun was setting. He never offered sand boarding to us; we saw another group doing it and asked if it was in our package. It definitely was. He then pushed one of the group members down the hill before her feet were fully braced. He spent the entirety of this trip on his phone or conversing with other guides. Due to texting and driving, he was constantly swerving on the roadways. He never explained what would be happening next. He would just stop and instruct us to get out. His lack of communication and nonchalant attitude really dampened this tour. At the camp he handed us off to someone else to sell us things. He didn’t take us back either. He had a “nephew” do it. I’ve been on this desert trip multiple times, and this was by far my worst experience. I would never recommend anyone having him as a tour guide. The VIP area of the camp has better food & service. The 6 of us paid 50Aed extra to sit there.

it's amazing how we enjoyed a lot I don't believe that kind of enjoyment they will give us😘 Good service, great environment, full entertainment.

I booked this tour for friends who were traveling from the UK. The whole experience from start to finish was very good. The driver Gulfam was very friendly knowledgeable and a very good driver! Excellent experience all through and would definitely book with them again.

Only just finished this tour about 25 mins ago, and had to write a review straightaway as our tour guide, Subhan, and the driver, Hashim , we’re both excellent and deserve a five-star review!