Das Beste von London mit LE GRAND – Londons Luxus-Bustour

From start to finish, it was an amazing experience. It was very clear on where the bus was picking up and even sent a text with a gentle reminder that morning. We were greeted with a red carpet and escorted on the luxurious bus to the top level. It was incredible. Very clean, excellent attentive service and delicious food. We learned so much about London as they drove us through the city! I would recommend this over and over! So glad we did this.

Absolutely the best driver, Micheal, best attitude and most hospitable, my family and I thank you for your patience and time. K.Fuller, M.Ed.

The tour we booked was cancelled so we were offered one later in the day. We were not told though that it was not the same itinerary as we booked, to see all the Christmas lights. The food was minimal, the sights also and we were not told that section board was out of order. We left his halfway through as we were so bored. A lot of money for very little.

Booked tour for Xmas lights sight seeing, got a text that the toilet was not working that day. Also no one under 7 years old was not allowed to join , however we had a small child behind us. The experience was not worth the fee charged and was very disappointed with the whole thing.

This turned out to be an expensive day out. There is no food included despite the fact that is advertised as tea on the bus. The bus is very comfortable and there is a limited menu which is very expensive,£12 for 4 filled dates! We paid for a VIP sofa. With limited food(£44 for 2 soft drinks,dates and little pastries) the day cost £200 in total for 90 minutes on the bus, a great proportion of which was sitting in traffic. All in all, very disappointing and certainly not value for money.

Amazing trip on the Le Grand bus tour. From the moment we stepped on via the red carpet we were treated like royalty. The bus is pure luxury, the staff friendly and efficient, the canapés yummy, afternoon tea and cakes were delicious and the Prosecco kept flowing! This was a wonderful birthday treat from my family. Would definitely recommend.

Out double-decker tour was luxurious from start to finish. Rolling out the red carpet, a cloakroom, was such a awesome start, afternoon tea, your staff and bus driver were top notch We felt like royalty!!! The sights and audio tour were wonderful!!! This was our ultimate London experience. I would highly recommend this exceptional chance to make your trip to London memorable.

We decided to ‘go for the gold’ with what I felt were the best seats in the house - the two person VIP sofa up top in the very front. The views were wonderful! We preordered tea and a glass of wine as well as some dates. The staff on board were extremely polite and professional. It was nice to have a small bathroom on board. I recommend buying your drinks and snacks ahead of time, a lot more seamless. The tour guide was via earphones which plugged into a dual jack for the two of us. I think it was AI. It was fine, but I eventually stopped listening just to absorb the sites. One tip is that if it is a warm sunny day, it gets a bit hot up there..kind of a greenhouse effect. So be ready to peel off some layers. They’ll serve you water, but it’s bottled Aqua Panna and £6 each, so if you’re cost conscious, bring your own water. Anything you order during the tour (I.e.an additional drink or water) they’ll present you with a check at the end. It was a luxurious and relaxed way to see the sites and get your ‘bearings’ on where important sites are in London without walking around. Keep in mind this is not a ‘hop on hop off’ type bus. You stay on for full hour and one half which is exactly what I wanted. The bus arrives at the Green Park stop and parks there for quite awhile with the red carpet pulled out. We plan on doing it again next time we come, but the Tower of London tour or in the evening.

After sending them an email and getting an ok, I took my daughter (3) and her cousin (10) on their very first double decker with Le Grand. They absolultely loved it, for obvious reasons they didn't listen to the audio guide but enjoyed the food and just coloring in while admiring the city views. Most importantly i got to enjoy the site seeing tour in all comfort :)

Overall we enjoyed our time on the bus. We found the experience to be comfortable, and how bad can it be if you can have champagne and caviar on a bus tour. We were challenged at the start by the fact that the bus company can reschedule your time with less than 24 hours notice and the cancellation policy is not exactly flexible. We also had a hard time with the audio guide which is not actually from a live tour guide but someone pressing play on an AI recording throughout the drive. The biggest issue being that at least 50% of the guide was not timed correctly to what we were seeing or in some cases we missed it entirely. To me it was a 3.5 star experience which I have rounded up. If the audio guide were to be more precise or even better by a live guide I would be able to recommend higher. That said, it was very comfortable, felt more luxurious than the tours often available and would recommend to a friend but with the caveats above. I do recommend considering the VIP sofa up front for the best view and experience.