Chicago Hop On Hop Off Open Top Bustour

The tour guide was Candace and she was great! She shared personal stories and gave great depth to the history of Chicago. It was easy to locate the stops. We stayed on the whole route because we were tired and still wanted to see the city. I would recommend.

Firstly, the driver, Felicia, though pleasant, was certainly not a font of knowledge. She referenced the Taste of Chicago no less than 6 times on the trip, requested tips constantly and said about the Field Museum "this is boring, I used to hate it when I was a kid". Nothing was added to my trip and it really felt like she had no interest in the beautiful city. Along with this, and more worryingly, were some passengers behind me. Three women who were clearly intoxicated kept shouting out in response to Felicia, swearing and interrupting the journey of others. At one point in the journey, one of them proceeded to strip her garments and was not reprimanded. There were children on board this packed bus - people who had spent good money to see Chicago and instead they received personal opinion as opposed to illuminating insight and behaviour that would be deemed inappropriate in a limo on the way to a bachelorette party. I am deeply disgusted and disappointed. I have enjoyed the Big Bus tours in other countries and feel that this experience has truly dulled my view of the company.

We parked across the street at a parking garage that was near where we boarded the bus. I love hop on hop off tours because you can see everything without fighting the traffic yourself. We saw all of the major attractions other than Wrigley Field but was a wonderful day. We spent a lot of time at Navy Pier and the Butterfly House.

The bus ride was wonderful, informative and right on time. Totally recommend and would do this tour again!

This 2 hour bus ride stops at a decent amount of places of interest, especially when it leaves the downtown. It goes over to Navy Pier as well as the Field Museum and Stadler Aquarium.

Matty was an awesome guide. Great stories, corny jokes, actual good dad jokes and an all around fun guide. Heavy drove for us and kept everyone safe.

Candace our guide did a wonderful job! Enjoyed all her explanations , history & notes. We could tell she has a lot of knowledge about Chicago & enjoys sharing it with us, tourists

We were actually disappointed that this tour was given using headphones and not with a live guide. The information was sparse and often times we received it before or after we had passed the destination of topic. There was way to “elevator” music in between. And when the driver was talking the music was playing on the headphones and you had to remove the headphones in order to hear the directions. Often times missing information. It also ended up raining. After it stopped the upper deck was too wet to sit and there were no accommodations to wipe off the seats. We had to get off the bus and go get napkins from a restaurant ourselves. Not good customer service in my opinion. I have been on Hop on Hop Off buses before that were run much better.

This was a fun experience! Although we sat on the upper deck on the day the area was smoky, we still enjoyed the sites. It gave me opportunities to reminisce about my time working in the Loop some 40+ years ago, and also gave my husband a quick tour of the many sites and museums in the area he had not ever seen, as we live on the West Coast. Our first driver was a more of a tour guide, even with the opportunity to use the headphones, but she pointed out lots of areas of interest. The second driver just called out the stops. Although we stayed on the bus for all 11 stops, about 2 hours, we had purchased a two day ticket, but didn't use it on the 2nd day. However, it is a good option for those new to Chicago and it gives you choices to go back and see more in detail with the hop on/hop off option, without having to drive around. It's a good value for the price.

The bus driver was very rude as we trying to board the bus driver was horrible, she was yelling at us to hurry up and get on as soon as the doors opened, and didn’t offer any information regarding headphones that were available for audio tour. We had to get the information from other guest. She drove fast aggressive.