Bier Radtour in Lissabon

Absolutely terrible experience from start to finish. We arrived within the company’s stated 15-minute grace period and immediately contacted them because we could not find the guide or meeting point. I emailed at 14:13 asking for assistance, yet received no helpful response while we were actively trying to locate them. What makes this even worse is that the company later claimed they “took 2 people from our booking” which is impossible because nobody from our group joined the tour. So either they are being dishonest or they allowed random people to take spots that we had fully paid for. I have Uber records and email timestamps proving exactly when we arrived and attempted to contact them, so their version of events simply does not add up. The most shocking part was the customer service afterwards. Instead of trying to resolve the issue professionally, they were dismissive, unhelpful, and completely unwilling to take accountability. There was no effort to assist us during the grace period and no attempt to resolve things afterwards. This was an incredibly frustrating and disappointing experience, especially considering how expensive these tours can be. I would strongly recommend avoiding this company if you expect professionalism, communication, or basic customer care.

Incredible tour, great quality drinks and 5-star staff! One of the best activities in Lisbon, I recommend it to everyone!

Went with Ten friend to celebrante a birthday and had a blast ! The staff e fun and easy going people that made us feel realy confortable from the get go ! Gotta try it you won't be sorry ! 👌🏻💪🏻

Our plane was delayed by an hour and we arrived 20 minutes late for the activity. The group had already left, which we understand but the organizers showed no flexibility or understanding by refusing any reimbursement, even partial of the activity... it was the bachelorette party of one of our friends and in addition to the disappointment of missing this moment, we were unable to replace the activity with another, due to lack of reimbursement. Don't count on them to fix you or put themselves in your place.

It was the activity chosen to say goodbye to our colleague Fernando, as a weekend cyclist, he loved it! Lots of beer and good mood. I recommend

Never done one of these before, it was so much fun...only the four us thou (others didn't turn up) so we had to peddle faster! ...definitely needed more refreshments to enable us to carry on! The staff were really great and informative of the place and helpful with giving us a list of places to visit too. Would recommend. Only grip if I had one is maybe better signage, a poster on the lamppost can be easily missed.

Booked the Beer bike for large stag party of 23 and was the highlight of the weekend! Everyone loved it and could have stayed on it for the full day! Booking and communication was extremly easy. The guys looking after us made sure the tunes were on and all our drinks topped up. Thanks for a great afternoon. Highly recommend

Excellent time shared with friends for an EVJF. A staff at the top! Hyper friendly, pro and who knew how to adapt to our festive Mood. We were late (because of our plane), the staff was super tolerant. Thanks again! It was unanimously the best group activity of our weekend. We had booked for 8pm, Sunset Exceptional, in addition the dolphins were on the rendezvous, Mood at the top! In short it was perfect , I recommend this funky activity and this exceptional setting!

I made a tour of friends who came with me from Milan!! Mama Mia is a bad thing!! Congratulations to everyone and a lot of thanks for your sympathy!

Well done guys! It was an animacao the whole afternoon, and it all started on the sangria bike! Experience different from usual, worth it and found nothing expensive!