Nachmittag Honolulu City Tour

I would not recommend this tour based on my experience. Before our scheduled pickup, the operator told us to look for a “white Mercedes minivan.” Since we were getting into a vehicle with someone we did not know, I asked for the license plate number. I received no answer to that question. I then asked again, specifically requesting both the license plate number and the driver’s name so that we could verify we were getting into the correct vehicle. Their response was simply: “White Mercedes minivan, easy to recognize.” At that point, I did not feel comfortable getting into an unidentified vehicle. I contacted Viator/Trip Advisor BEFORE the tour and explained that I wanted to cancel because I felt unsafe. Only after I had already canceled did the operator call me multiple times. The operator later claimed that their driver waited outside and that I became “unresponsive,” while leaving out the fact that I had already raised my safety concerns and canceled. I provided Viator with screenshots documenting the entire conversation, including my repeated requests for basic identifying information. Despite all of this, I was never refunded. I understand cancellation policies, but this was not simply a change of mind or a no-show. We were ready to take the tour until the operator refused to provide the driver’s name or license plate after I explicitly requested them for safety reasons. As a traveler, I should not have to choose between getting into a vehicle I cannot verify and losing the entire cost of my booking. This experience left me extremely disappointed with both the tour operator’s handling of the situation and Viator’s refusal to refund me.

Great historical and accurate information about Hawaii with amazing service. We've learned in 2 hours more than we knew about Hawaii before. Highly recommend.

Gordon gave us a thorough and enjoyable dinner time tour of the city. He was knowledgeable in the history of the city and the islands and answered every question we had. He was very personable and easy to talk with. We’d give him a rating of 6 if we could!!!

We had Melissa as our tour guide. She was GREAT! She was a wonderful hostess and great to be with. It gave us a great overview of the Waikiki area and local history. It was a perfect way to start off our stay. We are glad we chose Spiritual Tours for the start to our vacation. We did a private tour which we felt was reasonable and were never rushed. We would use them again without hesitation.

As our farewell tour for our stay we booked this tour. Semina was a great guide. She gave us some great information on the places we visited. The places were completely different from all of the other things and places we had visited prior. Such a fun time. It’s set up as a small group tour as is, but with a last minute cancellation we had a private tour. That turned out quite the boon. Kai, our tour guide in training, was so nice. He even snapped pictures of us for us. Thank you Semina and Kai for being our cherry on top of our great Hawaiian vacation. Aloha.

This afternoon tour was our first tour of our visit. It was a wonderful way to see Honolulu and get familiar with the city and many of the places to visit during our time in Honolulu.

What a good evening. My guide was superb. She showed me all landmarks in short time .she ha no match no parallel. Really she made my day .Really now I know also everything about important landmarks. Highly recommended.

Our group of 6 adults really enjoyed our tour with Melissa. She was very knowledgeable and interesting. We stopped at several beautiful scenic overlooks as well as all through the downtown area. Highly recommend!

On Oct. 3, 2024, we booked a 2 hr..Honolulu City tour. Our confirmation #: 1562564125. We were picked up by a guy on Mercedez Benz from Marriott. We thought it was with other people but it was just me and my hubby. The guy took us around and even stopped by his house and talked with his friends by the beach. WHY? He stalled us by the pier. In the flyer, a bottle of water was included but we did not get any. He told us the history of the island, which we already know. (We did our homework). His version was very prejudicial of the whites and Americans. He was arrogant. We paid $144 each. It wasn't worth the tour. Pls, screen your employees or those who represent your company. It was terrible.

I loved that we were able to see so many different views and sites of the city. She was very knowledgeable of the town