Ture/Cancun/Xel-Ha billetter med transport inkluderet
Viator · gruppe op til 5 pers.

Xel-Ha billetter med transport inkluderet

4.5(705)Cancun1 time
VIATOR4.4(173)TRIPADVISOR4.5(532)

Beskrivelse

Vær opmærksom, vandelskere! Parken er åben fra 8:30 til 5:30 og har mere end 50 attraktioner. På Xel-Há naturparadis beliggende langs Riviera Maya, kan du have en fantastisk jungle eventyr, som du udforske en lagune, cenotes, huler og en skjult strand. Du kan cykle rundt i de frodige områder eller blot ligge i et indre rør og dykke langs floden. Og hvis du elsker snorkling, er du i for en fornøjelse, fordi udstyr er inkluderet, med maske, fjeder og flotation vest. Slap af på komfortable stole eller slap af i en hængekøje. Skabe, toiletter, omklædningsrum, brusere og et håndklæde er til rådighed til brug. Denne park er det perfekte sted for familier at skabe uforglemmelige minder. Du får ubegrænset is, softdrinks og mineralvand for at holde dig kølig! Og hvis det er din fødselsdag, har vi en særlig overraskelse lige til dig! Vi har dækket dig med transport til og fra dit hotel! All Inclusive-muligheden omfatter morgenmad, frokostbuffet og en åben bar.

Turmuligheder

Xel-Ha Light & Transport
  • Softdrinks, mineralvand med is Afhentning inkluderet
Hoteller i nærheden af Xel-Ha All-Inclusive &Transpor
  • Morgenmad, buffet, åben bar: Morgenmad fra 9.30-11.30 Snacks og frokostbuffet fra 11:30-5:30. Lokal åben bar og ubegrænsede softdrinks Afhentning inkluderet

Rejseplan

Entré inkluderet720 min

Xel-Ha betragtes som verdens største naturlige akvarium, parken tilbyder snorkling blandt hundreder af tropiske fisk og mere end 90 marine arter, der beboer creek. Nyd de bedste marine- og landaktiviteter; i Xel-Ha's park kan du nyde laguner, cenoter og huler, hvor havvand blandes med det ferskvand i verdens længste underjordiske flodsystem. Gratis redningsveste, indre rør, cykler, adgang til loungestole, hængekøjer og hvileområder er inkluderet. Skub nedad zipliner og sprøjt i det krystalklare vand i en cenote eller dyk ned i en spektakulær bugt. Besøg Xel-Ha's planteskole for vegetation, og beundre mangrover og regnskov med orkideer. Se bigården af Melipona-bien (med en traditionel maya-høst af honning to gange om året) og lær mere om mayakulturen. Nyt på Xel-Há i år kan du have chancen for at opleve som verdens jordens dag, Fugledagen, Verdenshavskildpadde-dagen, Manatenes dag, rensningsceremonien, Treasures of the Cove, Secrets of the Jungle. Din adgang inkluderer morgenbuffet i form af frokost, frokost og snacks (internationalt og mexicansk køkken) med ubegrænset drikkevarer og en indenlandsk åben bar og transport til returen til dit hotel.

Entré inkluderet300 min

Vandaktiviteter: -Inlet Exploration, -River Swim, -Underwater Observatory, Rivel Floating, Scenic Lighthouse Sjov nedstigning, Snorkling,

Entré inkluderet180 min

Landaktiviteter: Naturskøn udsigt, -Børnenes legeplads, -Hemmelighederne til junglen, -Tribitioner af Mayab, -Træer af fjorden, -Mød en manat, -Bevidsthedsvej

Entré inkluderet2 min

Luftaktiviteter: Cliff of Courage, -La Quebrada, -Floating Bridge, -World of Adventure, -Rope Swing

Entré ikke inkluderet30 min

Særlige aktiviteter mod ekstra betaling: -Adrenalina Jetboat Ride (Varighed: 10 minutter for instruktioner / 20 minutter for aktivitet; Minimumsalder: 9 år eller minimumshøjde på 4,5ft / 137cm) -Sea Trek® (Varighed: 15 minutter for instruktioner / 25 minutter for aktivitet; Minimumsalder: 8 år -Vigtigt at prøve hjelmen inden aktiviteten) -Snuba® (Varighed: 30 minutter for instruktioner og placering af udstyr / 30 minutter for aktivitet; Minimumsalder: 9 år -Vigtigt at vide, hvordan man svømmer)

Entré inkluderet120 min

Alt inklusive mad og drikkevarer på restauranter og barer: -Chulavista Restauran, t-La Cocina del Pueblo Restaurant, -La Terraza Restaurant, -Jardín Corona Restaurant, -Bar del Puente, -Chulavista Bar, -Jardín Corona Bar, -Bar del Pueblo

Højdepunkter

Besøgende vil have adgang til mere end 50 attraktioner, herunder guidede oplevelser inde i parken
Særlige overraskelser, hvis det er din fødselsdag
All Inclusive-muligheden omfatter morgenmad, buffet-lunsj, lokal åben bar og soft drinks
Hotel afhentning og drop-off
Du modtager dit armbånd til parkindgang i bussen på vej til parken.
Snorkling udstyr er inkluderet, med maske, flader og flotation vest
Indvendige rør og cykler er til rådighed til brug
Light-indstillingen omfatter ubegrænsede softdrinks, is og mineralvand
Adgang til brusere, skabe og håndklæder
Brug af lænestole, hængekøjer og hvileområder

Hvad er inkluderet

Inkluderet
Besøgende vil have adgang til mere end 50 attraktioner, herunder guidede oplevelser inde i parken
Særlige overraskelser, hvis det er din fødselsdag
All Inclusive-muligheden omfatter morgenmad, buffet-lunsj, lokal åben bar og soft drinks
Hotel afhentning og drop-off
Du modtager dit armbånd til parkindgang i bussen på vej til parken.
Snorkling udstyr er inkluderet, med maske, flader og flotation vest
Indvendige rør og cykler er til rådighed til brug
Light-indstillingen omfatter ubegrænsede softdrinks, is og mineralvand
Adgang til brusere, skabe og håndklæder
Brug af lænestole, hængekøjer og hvileområder
Ikke inkluderet
Drikkepenge
Valgfrie aktiviteter: Dette er uddannelsesmæssige aktiviteter i interaktion med vilde liv, Sea Trek, Snuba
Souvenirer (kan købes)
Fotos (kan købes)
Light option omfatter ikke mad og alkoholholdige drikkevarer

Afhentningssteder og tider

*** Dette er et officielt produkt fra Grupo Xcaret *** 1. Indtast navnet på hotellet i boksen nedenfor, så du nemt kan finde dit hotel. 2. Hvis din bolig ikke er et hotel, skal du indtaste din nøjagtige adresse inklusive vejnavn, vejnummer, husnummer, amt, postnummer og by. 3. Vi kan hente dig på dit hotel eller på det nærmeste ledige sted på vores ruter. 4. For at vide det nøjagtige tidspunkt og mødested skal du sende en besked via muligheden på din reservation eller ringe til os mindst 24 timer før den købte besøgsdato. 5. Guiderne vil bære røde T-shirts med Xcaret-logoet på bagsiden for nem identifikation. Guiderne vil råbe navnet på turen. 6. Ved afhentning bedes du fremvise din trykte eller digitale kupon, billed-id og det kreditkort, du brugte ved købet for at gå ombord på bussen og modtage et armbånd for at komme ind i parken. 7. Du skal ankomme 15 minutter før tid til din tildelte lokation. Bemærkninger: en. Giv os venligst besked, hvis du ikke har brug for transport. b. Vi kan ikke garantere at hente dig fra et hotel, hvor du ikke er gæst, da nogle hoteller har politikker, der ikke tillader besøgende at komme ind på stedet. c. Hvis du ikke har et hotel på det tidspunkt, du køber din billet, skal du kontakte Viator kundeservice mindst 24 timer før dit parkbesøg for at koordinere din afhentning med os. d. Transport er ikke privat, så du vil dele bussen med andre besøgende på Grupo Xcaret.

Rejsendes vurderinger

4.5
705 anmeldelser
5
499
4
107
3
59
2
19
1
21

Vigtig information

  • Kørestolsegnet
  • Spædbørn og småbørn kan køre i barnevogn eller klapvogn
  • Der er adgang til offentlig transport i nærheden
  • Spædbørn skal sidde på skødet af en voksen
  • Transportmulighederne er tilgængelige for kørestolsbrugere
  • Alle områder er tilgængelige for kørestolsbrugere
  • Velegnet til alle fitnessniveauer
  • Vigtigt: Børn skal være ledsaget af en voksen hele tiden.
  • Med All Inclusive indgår mad og drikkevarer på de 5 restauranter med mexicansk, international og fastfood samt snacks og is.
  • Bring en badetøj, komfortable tøj biologisk nedbrydelige solcreme og insekt repellent.
  • Børnepriser er højdeafhængige. Børn over 4,6 fod (1,4 meter) betaler voksenprisen. Børn mellem 3,2 fod (1 meter) og 4,6 fod (1,4 meter) betaler børneprisen. Alle børn under 3,2 fod (1 meter) rejser gratis, forudsat at de ikke optager et sæde
  • Kuponens tidsplan er informativ, og den angiver ikke dit afhentningstidspunkt.
  • Afhentningen opererer fra forskellige hoteller i Cancun, Playa del Carmen og Riviera Maya, så det er nødvendigt at kontakte for at kende den nøjagtige tidsplan for din afhentning.
  • Produktoperationer er underlagt tilgængelighed og ændringer.
  • Alle anmodninger om ændringer, afbestillinger og/eller tilbagebetalinger af reservationer skal være i vinduet 24 timer eller mere før besøget.
  • Nogle aktiviteter som underjordiske floder har et kontrolpunkt for sundhedsmæssige problemer
  • Børn er ikke i stand til at termoregulere, hvilket betyder, at de kun kan svømme i visse områder.

Anmeldelser(705)

A
anarosag453
June 22, 2026
The best experience

It was a spectacular experience; we went for our 5th anniversary with my husband. From the moment they picked us up until the return, the dedication of the workers was evident. In the park, everything was absolutely beautiful. Despite it being seaweed season, they kept the waters as clean as possible. The food was delicious, we got the unlimited photo package, and it was the best decision since the photos are incredible. I definitely recommend it 1000/10; I will return soon, I am sure of that.

Operatørens svar

Apreciable Ana, ¡Muchas gracias por compartir una experiencia tan especial en una fecha tan significativa! Nos llena de alegría saber que su celebración de aniversario fue memorable desde el inicio hasta el final, y que cada etapa de su visita estuvo acompañada por la atención cuidadosa de nuestro equipo. Es un gusto conocer que el entorno natural del parque, su belleza escénica y la calidad de la propuesta gastronómica contribuyeron a crear momentos únicos. En Xel-Há trabajamos con gran dedicación para conservar nuestros espacios en las mejores condiciones posibles, especialmente en armonía con la naturaleza que nos rodea, procurando siempre brindar una experiencia agradable a cada visitante. Asimismo, nos complace saber que el servicio fotográfico fue un gran acierto y que ahora conservan recuerdos tan especiales de su estancia. Agradecemos profundamente su recomendación y sus amables palabras. Será un verdadero placer recibirle nuevamente para seguir creando vivencias inolvidables. Asimismo, le invitamos a seguir explorando nuestros otros parques como Xoximilco, Xplor o Xenses, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682

K
karenlizeths2026
June 20, 2026
The best experience in Xel-Há

Excellent service, Pamela is a sweetheart for customer service

Operatørens svar

Apreciable Karen, ¡Muchas gracias por visitar Xel-Há! Nos llena de alegría saber que vivió una visita tan especial y que la atención recibida hizo la diferencia durante su estancia. Nos complace especialmente conocer que Pamela le brindó un servicio excepcional, destacándose por su amabilidad, disposición y la calidad de atención que ofrece a nuestros invitados. En Xel-Há trabajamos para crear momentos inolvidables combinando la belleza de la naturaleza, experiencias únicas y un equipo comprometido con ofrecer un trato cálido y cercano. Esperamos tener el gusto de recibirle nuevamente para seguir creando grandes recuerdos. Asimismo, le invitamos a seguir explorando nuestros otros parques como Xplor, Xenotes o Xoximilco, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682

1
1474lucisilva
June 19, 2026
XEL HA

Txcaret= tickets purchased by the agency IBR TURISMO BRASIL, WITH THE WEBSITE OF THE COMPANY. All inclusive

Operatørens svar

Dear Luci, Thank you for sharing your experience! We’re glad to know you visited Xel-Há and enjoyed your day. We hope to welcome you back soon for another great day full of adventure and relaxation. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xplor Fuego, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Brenda H. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682

T
T1071ILgracielaf
June 19, 2026
Everything was magnificent.

Everything was very good; everything was excellent.

Operatørens svar

Apreciable Graciela, ¡Muchas gracias por visitar Xel-Há! Es gratificante leer que todo le pareció magnífico y excelente en nuestro parque acuático natural. Ofrecer una experiencia única, cómoda y agradable a todos nuestros visitantes es nuestro mayor objetivo; nos complacer saber que así lo percibió Esperamos tener el privilegio de contar nuevamente con su visita, asimismo, le invitamos a seguir explorando nuestros otros parques como Xenses, Xenotes o Xailing, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Cordialmente, Brenda H. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682

S
Scott672
June 18, 2026
Infants Allowed & Helpful Visitation Tips

Don't book the tour with this and doing separate cenotes in the same day, it would be too much. You will want a full day at this park in itself. Overall a good day though, but when we were sold visiting "cenotes" then those were disappointing in comparison to others in the Yucatan. In the water park, they are actually replacing the signs which say cenotes with the word "caves" which are more fitting. The park claims to have 50 activities and our all inclusive isn't truly that, you have to pay for many extras, but things like snorkeling, lazy river, caves are included. I would say there is mainly about a dozen things to do total, but they probably are including platforms in the water, photo ops, etc as separate things-to-do. The children's play area was pretty nice with a small trail of elevated walkways to challenge the kids. The lifeguards there blow their whistle for about everything, even at adults. Lifejackets are mandatory everywhere when in the water, even in shallow areas. There are lifejackets for all ages (including infants) and people of all sizes and they are readily available throughout the entire park, so you don't have to carry them from stop to stop. The main buffet included in our all inclusive was decent, but the same dishes throughout the day from breakfast to dinner. If you want dinner you have to get there at least 30 minutes before they close because right at closing time there is a mad rush of employees packing it all up and throwing everything out. They cleanup everything in under 10 minutes, so don't go last minute and expect to eat. Even the ice cream runs out by the end of the day. The other smaller buffet restaurants were ok too for lunch, with less variety. The walk around the entire park is a few miles long so if you are on the far side of the lake, beyond the floating bridge then give yourself ample time to get back. If you decide to float down the lazy river to get back, the jump out point isn't clearly marked. But, you can (for free) leave your stuff in a locked bag, and they will bring it to the end of the lazy river (near the park entrance) so you don't have to worry about getting it all wet. The lazy river will take you 1+ hour to get through, if you don't stop so give yourself time to get back, change, eat, etc before you need to depart. I wouldn't suggest starting the lazy river after 2:30pm. We were in Cancun during a very slow season, so the lazy river was not that busy. The line for the water slide which goes around the "lighthouse" was less than 10 people when we got to the top (lots of stairs, no elevator). So it was nice to not have to wait in line. You would think the water slide would be fast, but it was much slower than I expected, other than the final drop at the end. Water shoes are allowed in most of the park and I would recommend having them, but they are not allowed on the water slide to prevent injury. Overall for the price per person it was kinda costly, but included transport which was helpful. The transport driver was mad at us because we were late to come out due to the baby having a poopy diaper, but with a 1+ hour transport we had to change him so the other vehicle passengers didn't need to smell it. He was speeding back afterward and got pulled over by the police and given a ticket which delayed us more returning.

Operatørens svar

Dear Scott, Thank you very much for taking the time to share such a detailed review of your visit to Xel-Há! We are pleased to know that you enjoyed your day at the park and that you found several aspects of your visit enjoyable. We appreciate your recommendation of dedicating a full day to explore Xel-Há. The park offers a variety of natural attractions, activities, and relaxing areas, making it an ideal destination to enjoy at a comfortable pace. Regarding the cenotes, we value your observation and understand that each natural site in the Yucatán Peninsula has its own unique characteristics. At Xel-Há, our water areas, caves, and underground formations are part of the park’s distinctive natural setting. We would like to clarify that Xel-Há features approximately 20 activities designed for different interests, including snorkeling, the scenic river, caves, cliff jumps, floating bridges, viewpoints, and spaces to connect with nature. Some additional experiences and services may have an extra cost, allowing visitors to personalize their visit according to their preferences. We are happy to hear that the children’s area was enjoyable. Safety is one of our highest priorities, and our team follows established guidelines to help ensure a secure experience for visitors of all ages. Thank you for sharing your thoughts about our dining options. Our culinary experience is designed to complement the visit with a variety of flavors and selections throughout the day. We appreciate your comments regarding schedules and will continue working to provide a pleasant experience. It is wonderful to know that you enjoyed the water attractions and were able to experience them with minimal waiting time. We appreciate your suggestions regarding footwear and always encourage visitors to follow safety indications so every activity can be enjoyed comfortably. We regret any inconvenience experienced during your return. We understand that traveling with infants requires additional time and appreciate your feedback, as every comment helps us continue improving the overall journey. Thank you again for highlighting both the positive moments and the areas where we can continue growing. We hope to have the pleasure of welcoming you back for another memorable day surrounded by nature, adventure, and the exceptional hospitality that distinguishes Xel-Há. Cordially. Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682

A
A7102FQdanielc
June 17, 2026
Xel-Ha at another level

Exceptional!!!! It was a wonderful day. Recommended for everyone. The place was spectacular and the people were on another level.

Operatørens svar

Apreciable Daniel, ¡Muchas gracias por sus amables palabras! Es muy gratificante conocer que la belleza del entorno natural, las aguas cristalinas y el ambiente que distingue a Xel-Há contribuyeron a que su día fuera verdaderamente especial. Asimismo, nos honra recibir su reconocimiento hacia nuestro equipo, cuyo compromiso y calidez son fundamentales para crear experiencias inolvidables para cada persona que nos visita. Agradecemos sinceramente su recomendación y esperamos tener el placer de recibirle nuevamente para seguir compartiendo aventuras, naturaleza y diversión en el paraíso natural. Asimismo, le invitamos a descubrir otros parques y tours de Grupo Xcaret como Xoximilco, Xplor o Xenotes, los cuales podrían adaptarse a sus intereses y preferencias. Para obtener más información, por favor, contacte directamente a nuestro centro de atención telefónica, donde estaremos encantados de brindarle asistencia personalizada. Saludos cordiales. Yamileth P. Grupo Xcaret – Servicio al Cliente. +52 (998) 883-3143 - US 855-326-0682

M
markcC3190LR
June 11, 2026
Good good not great

Food was good but there were no bicycles to ride to the trails and no one explained the photo points of interest or the price until the end. We would've paid for the photo package had we taken photos at each spot.

Operatørens svar

Dear Mark, Thank you for sharing your feedback! We are pleased to know that you enjoyed the variety of dining options available throughout Xel-Há and appreciated part of the experience. At the same time, we regret that some aspects of the visit did not fully meet expectations. Your observations regarding bicycle availability and the communication about the photo package are truly valuable, as they help us continue enhancing the visitors experience. We appreciate your feedback, as it helps us identify opportunities to improve both visitor experience and communication about what Xcaret offers. Best regards, Yamileth P. Grupo Xcaret – Customer Service. + 52 (998) 883-3143 - US 855-326-0682

Y
yuliamiltonw
June 11, 2026
Nice Trip to Xelha

Very good park, and very nice trip

Operatørens svar

Dear Yulia, Thank you for taking the time to share your experience! We are thrilled to hear that you had such an enjoyable visit to Xel-Há and that the park made a positive impression. From its crystal-clear waters and stunning natural landscapes to the wide variety of activities available throughout the day, every element is designed to create unforgettable memories. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back soon for another extraordinary adventure in this natural paradise. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xenses, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682

P
Pat T
June 11, 2026
Excellent Water Park

Xel-Ha provided an outstanding water park experience. The ticket I purchased offered delicious food, drinks, and numerous activities, ensuring a full day of enjoyment. The staff were exceptionally friendly, and the park was impeccably maintained. Highly recommended!

Operatørens svar

Dear Pat, Thank you for sharing such wonderful feedback! We are delighted to hear that your visit to Xel-Há was filled with delicious dining options, refreshing drinks, and a wide variety of activities that made for a memorable day. Knowing that our team's hospitality and the pristine condition of the park enhanced your experience is truly rewarding. We greatly appreciate your recommendation and look forward to welcoming you again to enjoy the breathtaking natural scenery, all-inclusive experiences, and unique adventures that make Xel-Há an extraordinary destination. Also, invite you to keep exploring other Grupo Xcaret parks and tours, such as Xailing Catamarán, Xenotes, or Xoximilco. There is a park for every taste, and it could fit your preferences. For more information, please contact our call center. Kind regards, Yamileth P. Grupo Xcaret – Customer Service. Mex: + 52 (998) 883-3143 - US: 855-326-0682

C
Chelsey_B
June 10, 2026
Exceptional day out!

Brilliant water park with so much to see and do. Everything is very well organised with conveniently spaced locker/shower stations and plenty of towels available (although the towels could have been bigger). Food and drink options are all great and the staff all welcoming and friendly. The grounds themselves are gorgeous and really pleasant to just walk around and enjoy. Worth the ticket price. Do ensure you have a waterproof phone case (to take lots of pictures) and some water shoes though.

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