VIP luksus SUV lufthavnstransfer i Punta Cana – privat service
Beskrivelse
"Oplev VIP komfort med vores eksklusive lufthavnstransfer" Vores transportservice er ikke kun en overførsel; det er en førsteklasses oplevelse designet til din yderste komfort. Vores professionelle, venlige chauffører sikrer en varm velkomst og en glat kørsel fra det øjeblik du ankommer. Med luksuriøse, luftkonditionerede SUV'er giver vi den perfekte start eller afslutning på din rejse til Punta Cana. Nyd bekvemmelighed fra dør til dør og personlig service, der giver dig mulighed for at undgå besværet med at navigere lokal transport. Du kan blot booke, slappe af og overlade resten til os – hvilket sikrer en sømløs og uforglemmelig rejseoplevelse.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
"Vigtig afhentningsinformation for en glat ankomst" Når du ankommer til lufthavnen, kan du støde på personer, der tilbyder alternative transporttjenester. Vi anbefaler venligt at ignorere disse tilbud, da de måske ikke er pålidelige. Når du har hentet din bagage, skal du gå direkte til udgangshallen, hvor din professionelle chauffør venter på dig. Se efter et skilt, der viser dit navn sammen med vores virksomheds logo, der sikrer en sikker og sømløs start på din rejse med os.
Rejsendes vurderinger
Vigtig information
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Specialiserede sæder til spædbørn er tilgængelige
- Velegnet til alle fitnessniveauer
Anmeldelser(20)
Jose with High Quality Transportation (HQT) provided outstanding service—professional, punctual, friendly, and made every ride safe and comfortable. Highly recommend!
Good Service. Was patient to wait for all the guests! Will definitely rebook again. Very conviniant and prices too.
To start there was a significant increase in the price because the hotel location was "further away". The Viator site listed the hotel in punta Cana but the transportation company had the hotel listed in uvero. Then I had to pay cash, and the car service was charging even more than I was told by the Viator site. Airport pick up was not specified so it was very chaotic and we had to wait a good 30 minutes more to get picked up. They were not holding a sign wirh my name as shown on the site. The actual ride to and from was great! Truck new and very clean and drivers were very friendly and professional.
Thank you for taking the time to share your experience with us. We truly appreciate your feedback. We’re glad to hear that you enjoyed the actual transportation service, and that our vehicle quality and drivers met your expectations—that is always our goal. At the same time, we’re very sorry for the confusion you experienced at the beginning. We’d like to clarify that in Punta Cana, hotel zones such as Punta Cana, Uvero Alto, Cap Cana, and La Romana are all different service areas with different distances and pricing. While Viator may group them under “Punta Cana,” Uvero Alto is approximately 35–45 minutes farther, which is why there is an additional charge. We always recommend customers verify their hotel location on Google before selecting the correct option to avoid this situation. Regarding the airport pickup, due to airport regulations, we are not allowed to park directly at the terminal. Our representative must first meet clients inside the arrivals area and then coordinate the vehicle from the parking lot. We apologize if the signage or meeting instructions were not as clear as expected, and we will work on improving this communication. We also regret any confusion related to payment. Pricing and payment methods should always be clear, and we will review this internally to ensure better transparency moving forward. Thank you again for your feedback—it helps us continue improving our service. Warm regards, Thank you for taking the time to share your experience with us. We truly appreciate your feedback. We’re glad to hear that you enjoyed the actual transportation service, and that our vehicle quality and drivers met your expectations—that is always our goal. At the same time, we’re very sorry for the confusion you experienced at the beginning. We’d like to clarify that in Punta Cana, hotel zones such as Punta Cana, Uvero Alto, Cap Cana, and La Romana are all different service areas with different distances and pricing. While Viator may group them under “Punta Cana,” Uvero Alto is approximately 35–45 minutes farther, which is why there is an additional charge. We always recommend customers verify their hotel location on Google before selecting the correct option to avoid this situation. Regarding the airport pickup, due to airport regulations, we are not allowed to park directly at the terminal. Our representative must first meet clients inside the arrivals area and then coordinate the vehicle from the parking lot. We apologize if the signage or meeting instructions were not as clear as expected, and we will work on improving this communication. We also regret any confusion related to payment. Pricing and payment methods should always be clear, and we will review this internally to ensure better transparency moving forward. Thank you again for your feedback—it helps us continue improving our service. Warm regards, Cristian Luna Customer Relations HQT Punta Cana Luna Customer Relations HQT Punta Cana
Just follow instructions they send as to where to check in to get your driver. On time, Super polite.
I am very disappointed. I booked through Viator. Set a date, location, etc. No one showed up. I contacted Viator and was told to go.to another pick up spot at the airport. No one was there. Waited for over an hour and a half. During that time I contacted Viatour to get the operators number. I had already messaged them through Viatour without response. I tried calling and WhatsApp messaging the operator. Nothing. Left stranded at the airport that night to arrange alternate travel. I have demanded a full refund through Viatour and the provider as I consider this a breach of contract. I would not recommend them. This has been unacceptable.
We are very sorry for the inconvenience you experienced and regret that your transfer could not be completed. We understand how frustrating this must have been for you. However, we would also like to clarify that this was a last-minute booking made without the essential information required to arrange the service—no arrival details, drop-off location, or confirmed contact response. Unfortunately, without this information, it is impossible for us or any provider to organize a reliable pickup. Our team also attempted to reach you by phone and WhatsApp but was unable to establish contact. At HQT Punta Cana, we pride ourselves on delivering professional and timely service, and situations like this are extremely rare. We sincerely apologize for the inconvenience and appreciate your feedback as it helps us to reinforce the importance of providing accurate travel details at the time of booking. Warm regards, Cristian Luna Manager – HQT Punta Cana
Just waited too much more than i wished for, for driver to pick me up. Other than that it was a great experience.
Best experience ever, our driver emilio was amazing went above and beyond.when we arrived he had cold beer, and then at pick he had mamajuana, excellent service.
Driver was amazing and vechile I got to my accommodation early and he was very helpful with speaking to my host and ensuring I was ok. The guy who met me at airport to get me on transfer kept trying to sell me excursions and was a bit pushy I also requested prior name sign which they said they would have however upon arriving ot was on the floor with no one holding it
Booked private transportation through Viator. Fantastic service. Extremely easy to find at the airport upon arrival.
Thank you for your fantastic review! We’re delighted to hear that you enjoyed our VIP service and that finding us at the airport was easy. Providing a smooth and stress-free experience is our top priority, and your kind words inspire us to continue delivering exceptional service. We look forward to welcoming you again on your next trip! Best regards, Cristian Luna Dominican Tours and Transfers Customer Relations
I prepaid for the round trip transport (approx $150 USD) . I gave the resort information, day arriving and departing to the transfer company. Arrive in country and find the company. I am then told I have to pay another $73.70 USD because it is so far away. The company knew the destination when I paid them for the reservation. After going back and forth with them I ultimately gave them the money as my wife and I just wanted to get to the resort. En route to resort the driver pulled over on side of road and got what I assume was a credit card from another guy and preceded to stop shortly after and get fuel. When you have a client in your vehicle that is not the time to stop on side of road and get anything from anyone, nor is it appropriate to get fuel. This should be handled prior to pick up or after dropping off client . The same driver and vehicle picked us up for transfer back to airport. .Driver was on time and vehicle had at least enough fuel to get us to airport. Driver seemed nice. Spoke only a little English. His driving wasn’t erratic as I have experienced from transport companies at other destinations.
we are very sorry that you felt this way. please note that the name of the country is Dominican Republic not Punta cana, so please before you make a booking check the location of your hotel so you can book the correct transportation. we did send a message to the customer before arrival, gave the opportunity of a full refund of the booking already made or pay the difference if wanted to keep the transfer with us.
