Viator Exclusive: 'Lyden af musik' privat turné

The tour was amazing. Schloss Leopoldskron was incredible and the view of the pond in back set up for a great family picture. Our driver Alenka was very knowledgeable and took us to incredible places to see as many areas connected to The Sound of music. We saw the gazebo from 16 going on 17, the Abbey and St. Michael's church where the wedding was filmed. Did a sing along as we traveled and just had a great time. From pick up to drop off at our hotel, we had a blast. Would highly recommend this tour even if you are not a big fan of Sound of Music just because of the incredible sights.

Absolutely amazing trip the guide made our trip extra special guide April & Fernando the driver got well into the atmosphere a wealth of formation 100% recommend this tour

We did the group sound of music tour and had a horrific experience. The audio and video on the bus didn’t work so ruined the music aspect. Three busses left at the same time. We got on the second bus at 13:40, 20 mins before starting time. One of our group stood just outside the bus to take a phone call. The driver storms down the aisle and asks why we’re saving a seat and I explained. He starting yelling at me that he was not waiting and the bus was leaving as soon as it was full. At this point there were at least 7-8 seats still left and the tour wasn’t supposed to start for 15-20 mins. He woudl not let it go, kept yelling and told us to get off the bus. We did, along with a few others who were aghast at his behavior. We got on the third bus and ended up leaving before the other one. Complete lack of people and customer service skills. We canceled a second tour we had with this company a couple of days later.

The best trip I have ever been on. Loved every minute with Connor as our guide. The whole bus had fun and enjoyed all his knowledge of The Sound of Music. Thank you

We took the tour led by April and had an absolutely brilliant time. I was curious how four hours would be spent on this tour but it was well paced and informative. We even got a bit of singing in between stops and April has a fantastic voice. Highly recommend. I would also add that we had originally booked todo this tour in November and had to cancel due to a bereavement. Panorama Tours were brilliant and refunded us with no questions asked, and no need to submit evidence.

We travel all over the world and have been on many private tours, several booked through Viator. While the sights of Salzburg were lovely and the history was very interesting, the beauty of our setting was tarnished by the attitude of our tour guide, Leopold. Right from the outset he seemed crabby and cantankerous. We had requested hotel pickup from Viator, and we were in the lobby at the stated start time. I had been expecting someone named Elisabeth since she had contacted me a few times prior to the tour. We were waiting near the checkin desk and central atrium for several minutes for our guide, and didn’t see anyone. We even went outside to see if they may be waiting there. Finally we went to the front desk to ask if they had seen any guides, and they pointed to Leopold. He was sitting on the side of the lobby in a leather chair near other guests waiting to check in. He was not wearing anything distinctive from Panorama tours, so he blended in with all of the other guests - there is no way we would have known who he was. Instead of being friendly upon seeing us, he admonished us and told us he was just about to leave because he had been waiting for “so long” (by the time we found him only 7 minutes had passed since the official start time of the tour). He did not seem to think it was his responsibility to find us in the lobby, or to wait in a visible spot. We told him that we had thought our tour was with Elisabeth and had been looking for her, and his response was “oh if you want Elisabeth instead we can change guides”. We thought that was a bit odd but of course we said no problem, we just hadn’t known to look for him. We thought he would brush it off, but he kept mentioning the wait for us as we walked to the car, and when I mentioned we had actually been waiting for him near the hotel doors at the start time, he said “well, I was also waiting for 20 minutes so let’s get going”. It was not a good start and left a bitter taste in our mouths. Despite our disappointment in this negative start, we were willing to put it behind us, but there were other flares of arrogance, rudeness, annoyance and racist overtones during the 2 hour tour. Initially Leopold asked if we were American based on our accents, and we told him we were Canadian. He then said, “oh but you must originally be from India, are you American Indians or Spicy Indians?”. My husband was confused, and told him he wasn’t sure what he meant. Leopold said “you know, are you like those Indians that only eat spicy food?”. My husband responded that Canada is very multicultural and that we eat all kinds of food. So, the tone continued to be uncomfortable. Leopold did give us good information and history about Salzburg, but showed lack of patience. When my daughter asked him to repeat something because she didn’t quite understand what he had said, he mocked her. It was really quite shocking. Near the end of the tour we asked whether he could drop us off near Mirabell gardens on the way to the hotel, and he mentioned us a route we could take to walk back. My husband mentioned the concierge had also mentioned that route, and Leopold said “oh the concierge told you that, but you think I am telling you bull$hit?” Completely inappropriate behavior especially in the presence of a child. It was pretty upsetting and spoiled our whole afternoon in Salzburg. Overall Salzburg is a lovely city with great sights, but we were just unlucky with the guide we were assigned to. The trip was unfortunately tarnished by Leopold’s brash personality. Probably time to retire!

Great afternoon visiting various places used during the filming of the sound of music. Tour guide was very informative

Our guide Helenka was extremely knowledgable, thorough, kind and enthusiastic throughout the day. Breakfast at Schloss Leopoldskron was such a wonderful way to begin a day celebrating a film that is such a part of so many lives and the day continued to exceed our expectations and make us feel as though we 'lived' the film. Thank you.

While expensive this private tour provided so much more than the "bus tour" this company also provides. If you can afford this I highly recommend.

Leo, our tour guide could not have been more accommodating or helpful what with his in depth knowledge of the movie and its setting!!! I'd recommend the tour to anyone