Vatikansture – Vatikanmuseer og Sixtinske Kapel

Very unhappy with this VIATOR booking of a guided tour in French of the Vatican and the Sistine Chapel, made 45 days before for 170€!!! Arrived well on time, the same day, we are informed that our reservation was not recorded 😡😡😡 Obviously, more places in another French group in the morning. Instead, we are offered a simple skip-the-line entrance with only an audio guide and 1 hour later, in addition!!! And that a partial refund since they will deduct us our entrances and audio guides, a scandal 😡😡 For such a change much less well, they should reimburse us everything and in compensation, offer us our simple entrances, is a minimum. RUN AWAY!!!

We used Crown Tours. Bastia in the office near the Vatican was a particularly friendly engaging young lady. And our guide Annabella was the best guide I had in three weeks of tours. She was clear concise and paused appropriately. I learned many things about the Vatican, Sistine Chapel and Galleries. Use Crown Tours and ask for Annabella!