Split: Halvdagstur i den blå lagune, Čiovo og Trogir

We booked the morning Blue Lagoon & Trogir half-day speedboat tour for our family of four, and my parents were particularly looking forward to it. At approximately 7:30pm the NIGHT BEFORE, Gray Line informed us that our morning tour was cancelled. At that point it was far too late to realistically find and book a comparable alternative for the following morning. We were offered an afternoon tour or a “complimentary upgrade” to a full-day boat tour from 9am–5:30pm. Unfortunately, we already had afternoon plans, which is exactly why we had specifically booked the morning half-day tour. What was particularly frustrating was being told weather was the reason for the cancellation while at the same time being offered a full-day boat tour. That understandably left us questioning the explanation we were given. We did receive a refund, but that isn't really the point. When people are travelling internationally, their time in each destination is limited. Cancelling an excursion at 7:30pm the night before gives customers almost no opportunity to reorganise their day. My parents had been really looking forward to this experience, and instead we were left scrambling to work out what to do in Split the following morning. Very disappointing communication and an awful way to handle a last-minute cancellation.

Great experience! Beautiful stops! Our captain was great and so fun. Even saw a beautiful sunset on the way back!

We took the half-day tour in the afternoon and were a bit disappointed: too little time in Trogir, we barely managed to make a short visit to the cathedral; we stopped at one of the least beautiful spots of the Blue Lagoon; at Ciovo it stops near a beach club and a very crowded beach.

Amazing experience - this area is gorgeous. We also had a terrific boat - comfortable seating and a shade cover. The captain was a super hero - helping people, other boats, etc along the way. Would highly recommend!

A fun way to spend half a day! The speed boat experience made it unique and enjoyable. Nice people shared our trip on board today and there were lots of places to sit including the back where you got wet from the spray! Our guide Paula and our driver were lovely. Paula took photos of my family and I in the sea together and had a great music playlist! I could listen to ABBA all day long. You stop 3 times and can swim twice ( in the blue lagoon ( which is full of boats in August) and off a beach at stop 3. We just lay down and slept for an hour on the pebble beach. Only bit that might be a concern for those with less mobility is how you get in/ out of the boat at different stops as the boats are tied together due to space issues so you must climb across several to get to land. Lots of help is given so no chance of falling in the sea but a unique experience which I have never come across before and I’ve taken a lot of boat tours. I would recommend it to get out of Spilt and see some of the other islands.

My family and I enjoyed our boat tour- how could we not when Croatia is so darn beautiful and charming!?- but the staff at Grayline could have made it even better. The young man who interacted most with the guests was pleasant enough, but he could have given much more information to us. We learned absolutely nothing about the islands, history, interesting celebrities who dock their yachts there… nothing. Fun and upbeat music could have created a dinner atmosphere on the looooong trek across the waters. Bring snacks because you’ll get hungry! The staff gave everyone a delicious doughnut in the morning, and then we waited a while around 1pm for the burger lunch. It was tasty but nothing too special. The “juice” they serve is bland kool-aid. The three locations we stopped at were incredible! I just wish we had had more than 20 minutes or so to actually enjoy the water. Some parts of the boat (ladder to water, ramps, handle bar by the water) were rusted, broken or loose. Overall we enjoyed ourselves, but some elements were lacking.

Very nice to drive a boat. Blue lagoon was a little sublime. Lots of boats and people, and not all the world to see underwater. Cosy in Trogir, here we had lunch. If I had taken the trip again, I would have had lunch until I was back in Split, so I could have experienced Trogir even more.

Walked in the ‘Gray’ office on Riva, Very bubbly & efficient girl advised and booked us in. The Following day we were welcomed on board by ‘Captain’ Patrick. He made sure we had the most amazing time. Water shoes and snorkelling equipment recommended. Breath taking. Highly recommended.

Reservation made on July 12. Cancellation made by Gray Line the day before at 8 p.m. Agreed to reschedule for July 14. New cancellation the day before at 8 p.m. This way of proceeding is not correct. Refund made by Viator but no financial compensation from Gray Line for the inconvenience caused

Captain was young but very knowledgeable He was adaptable to the change in the weather conditions to keep us safe Meeting place was easy to find and just as described Missed our first scheduled excursion due to the poorly designed system of finding/ boarding the boats at the dock given the large area and large number of boats coming and going Appreciated the actual physical signage / meeting spot this experience had