Segovia & Toledo

Tarmara was friendly and good though we were the only two English speaking persons, she was able to speak English and Spanish back and forth. Well done beautiful lady!😎👍

Everything worked perfectly. The Mariana guide was excellent. Beautiful cities, you got to know superficially. There are churches, castle to be visited, but on a quick tour you can't make. The ideal would be to make a tour every day to take advantage of all the delays.

We had a great guide, Ophelia. She was very knowledgeable and kind. We enjoyed both cities very much!

The tour is good and you get to know the most important things about each city. Mariano is an excellent, friendly and fun guide. Answer any questions. The transport was comfortable but it was too hot. It lacks air conditioning and the return was torture.

Very good experience, but I recommend doing the tour in two days if possible. Segovia, the best for me.

The tour overall was good. The tour guide (Ofelia) for the English speaking group, to Segovia was excellent. The tour bus driver to Segovia and Toledo was also very good. The seats were comfortable and the bus had a working air conditioner. There was not much leg room between seats and some passengers complained when seats were reclined. The afternoon return trip, was disappointing. The tour guide for the English speaking group was switched in the afternoon. The person that gave the afternoon portion of the tour did not do as well of a job showing and explaining the highlights of Toledo. This left us disappointed with the Toledo portion of the tour. On the return trip to Madrid, the tour bus was switched to the company’s (Big Bus) double decker. The bus was in poor condition. The air conditioner on the bus was working poorly, some seats had no AC vents and the bus was extremely hot. Several seats didn’t recline nor had working recliner handles. Disappointed with the poor condition of the bus.

It would be better to sign the boarding point because several tours depart from the same place. At the time of the return or when we were going from one city to another, the buses were not in the same place they stopped, and it was kind of confused too! The guides leave walking and don't wait for everyone, so it's best to research before and see what points should be visited so you don't get frustrated!

The cities are beautiful, worth seeing them, but the time is short to visit both on the same day. It would be more interesting a day for each one, which would also allow you to enter some of the attractions. The bus was quite comfortable, but it didn't have a bathroom. The schedules were respected, but the service of the guides was not very profitable. In Segovia, the Guide accompanied the group who had bought the guided visit to the Alcazar. In Toledo, the group was too big to hear her explain the city, and on the panoramic tour the bus sound was bad. There was a stop at a "sword factory" that was not informed when purchasing the ride, as well as not informed that the exit of the bus would be from one place in Madrid and the arrival, in another, more distant, from where it was necessary to move on its own. In general, the tour is worth it, but if the intention is only to know superficially each place and on its own, using the company's tour as a means of transport.

Autonomous visits: morning trip to Toledo, with the Guide Clara. Very interesting, with the care of sharing stories and curiosities about the sites and monuments where we were passing. Returning to Madrid for lunch. In the afternoon, I went to Segovia, also interesting but with another Guide who did not have the same level of English, and sometimes did not notice the explanations about the monuments.

We especially liked the bilingual tour-guide “Alejandra” who kept us informed, entertained and kept her cool when the returning bus experienced a minor delay. It’s not easy herding a group of rambunctious tourists through two renown cities.