Rom: Castel Sant'Angelo Skip the Line Adgangsbillet & Audioguide

Thank you for bringing this to our attention, Tim. We’re sorry that the audio guide was confusing and that some of the checkpoints did not appear to correspond with the current exhibition layout. Castel Sant’Angelo may occasionally open or temporarily restrict certain areas for operational, conservation, or organizational reasons, which can sometimes affect the visitor route. That said, the audio guide should remain as clear and accurate as possible. We appreciate your feedback and will review the content and checkpoint sequence with our team to identify any necessary updates and work toward correcting the issue. Best regards, Sky Crown Tours

Thank you so much for your kind review! We’re very happy to hear that you enjoyed exploring Castel Sant’Angelo and had a great experience. We really appreciate you taking the time to share your feedback and hope to welcome you on another Crown Tours experience in the future. Best regards, Sky Crown Tours

Castel Sant’Angelo has so many layers of history, and we’re glad you enjoyed exploring it. It’s also good to hear that booking and collecting your tickets felt straightforward from start to finish. Thanks for sharing your experience. Best regards, Sky Crown Tours

We’re so glad having a guide made the Castel Sant’Angelo experience even better and that working with our team felt easy from start to finish. Thank you Jennifer for the strong recommendation. Kind regards, Sky Crown Tours

We’re sorry to hear about this experience. Not being able to find the guide or reach anyone isn’t the level of service we want for our guests, and it’s important that we understand what happened. Please email feedback@crowntours.com with your booking/reference number and the details of the situation so our team can identify the booking and look into it properly. Best regards, Sky Crown Tours

Tack för att du berättar både vad som fungerade och vad som inte gjorde det. Det är fint att höra att den förinspelade guidningen och själva besöket fungerade bra, men mötesplatsen borde ha varit mycket enklare att hitta och appen smidigare att komma igång med. Vi tar med oss din tydliga återkoppling. Vänliga hälsningar, Sky Crown Tours

Thank you Christine for the useful detail. We're glad you had a good experience overall, though the map should have led you more clearly to the agent and the audio slides should have matched the areas more smoothly. We'll use your feedback to improve those parts of the visit. Best regards, Sky Crown Tours

"On a scorching day, time for photos and well-chosen shade can matter just as much as the history. We’re glad your guide balanced all three and never made the group feel rushed. Thank you for recognizing that thoughtful approach, even if his name escaped you. Best regards, Sky Crown Tours"

We are delighted that the booking, entry, and audio guide were all easy to manage. Room by room, Castel Sant’Angelo is a special journey—almost like an opera! Warm regards, Sky Crown Tours