“Punta Cana lufthavnsafgifter | Privat transport og shuttleservice”
Beskrivelse
Taxier og transport i Punta Cana Taxaer, uber, shuttles fra La Romana, Bayahibe, Uvero alto, Santo Domingo, Bavaro, Punta Cana lufthavn til alle hoteller i Den Dominikanske Republik. vi leverer den bedste kvalitet til den bedste pris på markedet.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Rejsendes vurderinger
Vigtig information
- Spædbørn og småbørn kan køre i barnevogn eller klapvogn
- Servicedyr er tilladt
- Der er adgang til offentlig transport i nærheden
- Specialiserede sæder til spædbørn er tilgængelige
- Velegnet til alle fitnessniveauer
Anmeldelser(93)
The instructions on where to find the driver when we got off the airplane was very confusing. I kept trying to call and I got hung up on multiple times. The driver we had going to our resort and back was the same person. He drive absolutely terrible, went crazy fast, rode people's bumpers and made scary maneuvers through traffic. We had a big group if family and friends. We asked him to drive slow and he did not. I would never book with them if your families safety is important to you.
Loved this service. Made the whole process to getting to and from the airport nice and easy NO STRESS. Drivers were both super nice polite. Great team.
Couldn’t not find them leaving the terminal and they had a tiny cardboard sign and weren’t even looking for us, just playing on their phones. Then charged extra to go to our hotel location since it was slightly further. Driver was fine, except on the way back it was like mad max driving with no lanes or laws. I would recommend a different company next time
We booked our trip from the airport to hotel on viator and it was flawless. We left the return unbooked as we wanted to extend our stay if we could move our flight. When it was time to leave, we booked the day before we were leaving. We used HQT's web site. Other than the confirmation code and receipt, there was no communication. The phone on their web site did not work and they did not respond to whatsapp or email...leaving us unsure if we really had a ride. BUT, they showed up about 15 minutes early and it all worked out. Would use again for sure but would book RT in advance . Ride and drivers were all great.
Reliable and efficient, well organized and very professional staff. Do not remember their names (sorry) but the young man at the desk when you arrive and the driver were both very polite and professional.
Was picked up from airport on time and dropped off would use this service again, and again. I highly recommend.
Very simple process. Much easier than dealing with the pushy taxi drivers at the airport.
Unfortunately, the driver wasn’t at the Punta Cana airport to greet us after our flight arrived. As a result, we had to hire another transportation to the hotel, which cost much more.
We are truly sorry to read about your experience. This is certainly not the level of service we strive to provide. We always assign a driver in advance and monitor flight arrivals in real time. In most cases, when a driver is not immediately visible, it may be due to terminal congestion or difficulty locating the meeting point. However, it is very unusual for us to have a confirmed booking without a driver dispatched. Unfortunately, we were not contacted at the time of arrival, which would have allowed us to resolve the situation immediately. We operate 24/7 and always have supervision available to assist our clients on the spot. Please contact us directly with your booking reference so we can investigate what occurred and review this case properly. Customer satisfaction is extremely important to us, and we take situations like this seriously. Kind regards, Cristian Luna Customer Relations HQT Punta Cana
Timely and safe trip... driver spoke very little English but was friendly and sociable to us with recommendations on what is close to resort
The driver who brought me to the airport should be fired. He almost hit at least 20 cars and nearly hit a few pedestrians. There was no reason to drive that fast. I was terrified and will never recommend that travelers avoid HQT at all costs.
We are truly sorry to read about your experience and sincerely apologize for how this made you feel. Safety is our absolute top priority, and what you described does not reflect our company standards or values. This matter has been taken very seriously and has been immediately escalated to our management and operations team. The driver involved has been identified, and a full internal review is underway. Appropriate corrective actions are being taken to ensure this type of situation never happens again. We appreciate you bringing this to our attention, as feedback like this helps us improve and reinforce the strict safety protocols we require from all our drivers. Our company serves thousands of passengers every year, and we are committed to providing safe, professional, and responsible transportation at all times. We regret that your experience did not meet expectations and thank you for sharing your concerns. Sincerely, Cristian Luna Customer Relations Manager HQT Punta Cana
