Privat transport CUN Lufthavn-Puerto Juarez & Playa Mujeres
Beskrivelse
Det er en privat service, uden stop. Vores personale vil kontakte dig for at bekræfte det nøjagtige kontakttidspunkt for enten din ankomst til lufthavnen eller afgang fra dit hotel. Vi overvåger flyvningen i tilfælde af forsinkelser. Og vi bekræfter, at vores gæster bliver kontaktet hurtigst muligt af deres chauffør. Din mening er meget vigtig for os, så vi sender dig et link for at invitere dig til at give din mening om tjenesten, så vi løbende kan forbedre os.
Turmuligheder
Højdepunkter
Hvad er inkluderet
Afhentningssteder og tider
Når du ankommer til lufthavnen i Cancun og efter at have afhentet din bagage, skal du gå ud gennem døren til transportselskaber og rejsebureauer. Vi kontakter dig via sms med kontaktvejledning. Det ville være meget nyttigt, hvis du svarede på beskeden, der informerede os, når du allerede har passeret filtrene, så vi kan bede din chauffør om at kontakte dig hurtigst muligt i velkomstbaren, hvor dit fly ankommer.
Rejsendes vurderinger
Vigtig information
- Spædbørn skal sidde på skødet af en voksen
- Specialiserede sæder til spædbørn er tilgængelige
- Velegnet til alle fitnessniveauer
Anmeldelser(21)
Lack of communication and late both ways. A random agency that farms out the reservations and doesn't answer calls or text day of!
Dear Johnny, please accept our most sincere apologies for the inconvenience. We are addressing your comments with the operations are so that the necessary action is taken to improve communication..
Our reservation was cancelled late the night before our trip. I just noticed before boarding our early morning flight.
Dear Ruben, thank you for your comment.. Regrettably, all the transportation companies got fully booked on January 1st and we failed to accommodate you.. PLease contact us to +52 998 277 2890 to schedule the return transfer at no cost as compensation...
Very responsive whenever we reached out to changes and confirmations. Drivers were friendly and accomodating for us.
Dear Jodi, thank you for kind words, we are very happy that you liked our service and would love to see you again soon..
Great communication both coming and going! The only issue was for the pick up going back to the hotel. They were about 20 to 25 minutes late and I had to call to make sure they didn’t forget. They did let us know that they were running late and they got us to the airport on time so we still made our flight. I would definitely use this company again!
Thank you for your comments dear Ayshia, we appreciate you took a momento to write it up. We offer you an apology as the driver was late for the return.. We will be very glad to serve you again in the future.. Thank you for your patience and preference. Warm regards!
Professional and Friendly. Met my expectations. Clean and safe for solo travelers. Said what I needed to say but the app is not letting me move on without writing more. 😀
Thank you very much for your kind comments dear Trish. Are are happy to know you liked our service.. We look forward to seeing you again.. Warm regards!
Very friendly and safe. Just what I needed. Would recommend the service and driver Juan Ramallo. Only feedback is I had to wait 20mins due to traffic at airport
Hello dear, thank you for your comments.. we appreciate you taking the time to write them.. We look forward to seeing you again soon.
Very clean van and helpful driver. Need to clarify meeting place when being picked up at airport. It was a little overwhelming when we got off the plane in Cancun.
Thank you very much for your comments dear Louise. As part of our service, we send customers a text message or WhatsApp so as to be in touch and coordinate that your driver finds you at the corresponding welcome bar at each terminal.. Thank you very much for your feedback... we will improve to optimize the time of contact upon arrivals.. Many thanks and warm regards!
Used this car company for my round trip transfer from Cancun Airport to Playa Mujeres. Solid car service that is affordable and safe. Car was clean and the driver was alert and not reckless. Took off a star because we couldn't get ahold of them when we called...they only seem to reply to text messages
Dear Nkechin, thanks for your comments, we appreciate them and are addressing them to our appropriate personnel so as to work on the response time... We look forward to seeing you again... Best regards!
Anthony was a great driver! Van was clean and large. It was comfortable and professional. Full recommendation!
Thank you very much for your comments... We look forward to seeing you again.. Warm regards!
Very good Service, recommend very, very good service, punctual and very accessible, your employees were very cute with their attention
Muchas gracias por sus comentarios.. Nos da mucho gusto saber que les agradoó el servicio …
